Quick Lane and Service Drive Manager
Apply NowCompany: Phil Long Ford of Chapel Hills
Location: Colorado Springs, CO 80918
Description:
Join our dynamic team at Phil Long Ford of Chapel Hills as a Full-Time Quick Lane Service Manager in beautiful Colorado Springs, CO 80920! This onsite role offers an exciting opportunity to lead a high-performance team in delivering exceptional customer experiences. You'll thrive in an environment that values smart, empathetic problem-solving, allowing you to make a real impact every day.
With a competitive pay structure ranging from $6,000 to $10,000 per month (commission and bonuses), your efforts will be rewarded directly. Be part of a company culture that fosters excellence and integrity while prioritizing customer-centricity. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. If you're ready to elevate your career in the auto dealership industry, apply now and drive your future forward with us!
What does a Quick Lane Service Manager do?
As the Quick Lane Service Manager at Phil Long Ford of Chapel Hills, you will oversee the Quick Lane Service Department and Service Drive, playing a critical role in our commitment to exceptional customer service and operational excellence. You'll be responsible for controlling costs while building a loyal clientele and maintaining strong employee relations. Your technical automotive knowledge and experience will be essential as you ensure that service concerns are addressed promptly and effectively, maintaining the highest Customer Satisfaction Index (CSI) rating.
You'll achieve human resource objectives by recruiting and training Quick Lane/Entry Level Technicians and Advisors, while coaching and developing your team to deliver top-notch service. Additionally, you will implement sales programs, set and achieve financial objectives, and continually seek opportunities for improvement within the department. If you are a driven leader passionate about customer satisfaction and operational success, this role is made for you!
Would you be a great Quick Lane Service Manager?
To excel as the Quick Lane Service Manager at Phil Long Ford of Chapel Hills, candidates should possess a blend of technical, managerial, and interpersonal skills. A solid foundation of automotive mechanical knowledge is essential, alongside five to ten years of related experience in the auto service industry. Proficiency in using service management software and tools will streamline operations and enhance productivity. Strong leadership abilities are necessary for recruiting, training, and developing a high-performing team.
Effective communication skills are critical to ensure clarity in job expectations and to cultivate a customer-centric atmosphere. Moreover, a valid driver's license is required to oversee service operations and enhance customer interactions. An aptitude for problem-solving and adaptability will empower you to implement process improvements and meet the evolving needs of clients, ultimately driving the department's success and profitability.
Knowledge and skills required for the position are:
If you think this job is a fit for what you are looking for, great! We're excited to meet you!
With a competitive pay structure ranging from $6,000 to $10,000 per month (commission and bonuses), your efforts will be rewarded directly. Be part of a company culture that fosters excellence and integrity while prioritizing customer-centricity. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. If you're ready to elevate your career in the auto dealership industry, apply now and drive your future forward with us!
What does a Quick Lane Service Manager do?
As the Quick Lane Service Manager at Phil Long Ford of Chapel Hills, you will oversee the Quick Lane Service Department and Service Drive, playing a critical role in our commitment to exceptional customer service and operational excellence. You'll be responsible for controlling costs while building a loyal clientele and maintaining strong employee relations. Your technical automotive knowledge and experience will be essential as you ensure that service concerns are addressed promptly and effectively, maintaining the highest Customer Satisfaction Index (CSI) rating.
You'll achieve human resource objectives by recruiting and training Quick Lane/Entry Level Technicians and Advisors, while coaching and developing your team to deliver top-notch service. Additionally, you will implement sales programs, set and achieve financial objectives, and continually seek opportunities for improvement within the department. If you are a driven leader passionate about customer satisfaction and operational success, this role is made for you!
Would you be a great Quick Lane Service Manager?
To excel as the Quick Lane Service Manager at Phil Long Ford of Chapel Hills, candidates should possess a blend of technical, managerial, and interpersonal skills. A solid foundation of automotive mechanical knowledge is essential, alongside five to ten years of related experience in the auto service industry. Proficiency in using service management software and tools will streamline operations and enhance productivity. Strong leadership abilities are necessary for recruiting, training, and developing a high-performing team.
Effective communication skills are critical to ensure clarity in job expectations and to cultivate a customer-centric atmosphere. Moreover, a valid driver's license is required to oversee service operations and enhance customer interactions. An aptitude for problem-solving and adaptability will empower you to implement process improvements and meet the evolving needs of clients, ultimately driving the department's success and profitability.
Knowledge and skills required for the position are:
- Five to ten years related experience required.
- Proven Track Record of Growing a department in sales and personnel production.
- Proficiency in Automotive Mechanical Knowledge
- Valid Driver License
If you think this job is a fit for what you are looking for, great! We're excited to meet you!