Recreation Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community.

Recreation Manager

About the role:

Four Seasons Resort and Residences Vail is currently looking for a Recreations Manager who shares a passion for excellence and is enthusiastic about creating memorable guest experiences. This role manages our year-round activity operations including our Ski Chalet and Pool services, and kids programming. The Recreational Manager is at the very core of our guest experience and must have strong interpersonal skills and the ability to easily engage with guests.

What you will do:

• Ability to train, evaluate, lead, motivate, coach, and discipline all employees in the recreation department to ensure that established cultural and core standards are met, daily activities and planning for Chalet and Pool operations.

• The ability to be visible in the operation, provide recognition, strong guest engagement skills to effectively develop a rapport and handle complaints, concerns or special requests for guests, clients, and group contacts.

• Communicate closely with appropriate Managers and Assistant Managers on Duty to ensure follow-up on any special problems, guest requests, etc.

• The ability to participate in regular staff meetings to keep employees informed of hotel policies and changes, as well as ways to increase sales and service.

• Review daily arrivals to ensure proper handling of V.I.P.'s and Return Guests, groups, etc. and to escort V.I.P.'s and Return Guests to their rooms

• The ability to keep the Resort Manager informed about the department, all employees' performance, and guests' concerns and comments and assist with other duties as needed.

• Develop and enhance our Chalet operations in the winter/summer, take the lead and enhance our pool operation in the summer.

What you bring:

• Minimum 2+ years leadership experience in Recreation Management.

• Demonstrates knowledge and passion of year-round recreation and activities.

• Strong interpersonal and relationship-building skills to work with cross-functional teams.

• Elevated Leadership skills and cross-cultural sensitivity, and customer service orientation

• Guest centricity and understanding the importance of guest's preferences.

• Requires the ability to operate computer equipment and knowledge of Microsoft applications.

• Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States.

• Spanish speaking is not required, but preferred

• Some Food and Beverage Experience is not required, but preferred

What we offer:

• Salary range: $80k - $85k annually

• Eligible for Performance Base Annual Incentive Plan (10% Target)

• Winter Season Lifestyle Benefit

• Merchant Pass and Eco Passes Available

• 401k participation with company matching program

• Competitive Benefits: Medical, Dental and Life Insurance

• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.

• Employee Cafeteria available for meals

• Complimentary dry cleaning of uniforms

• Be yourself and become a member of a work family that cares about you and invests in your development.

• Elevate your craft here and abroad!

• Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned.

Schedule & Hours:

• This is a full-time position.

• A successful candidate will have a flexible schedule, and the ability to work morning, afternoon and evening shifts, weekends, and holidays.

Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:

• http://fourseasons.com/vail/phots-and-videos//

• We Are Four Seasons Video

• http://jobs.fourseasons.com/

• https://www.linkedin.com/company/four-seasons-hotels-and-resorts

• https://www.facebook.com/FourSeasonsJobs

• https://twitter.com/FourSeasonsJobs

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf