Regional Head of Technology - Americas
Apply NowCompany: DP World
Location: Charlotte, NC 28269
Description:
Job Description
DP World is a global Ports and Terminals & Logistics provider, operating hundreds of businesses in 70+ countries around the world. The Americas region spanning both North and South America, is key to DP World's business growth. The region generated a revenue of approximately $3B in 2024 and is poised to grow substantially in the coming years.
The Regional Head of Technology - Americas is the leader of all Information Technology for all businesses in the region. They will manage all aspects of technology including infrastructure, third party solutions, ERP applications, vendors, cyber security, support, and all operating systems.
The Regional Head of Technology is responsible for working with business leaders and defining a 1-3-5 year technology strategy for the region. They will translate the strategy into yearly roadmaps with business impact, and work with the central group capabilities and regional business stakeholders to execute on that roadmap. They are responsible for the regional technology budget and will consolidate and govern individual business unit budgets in the region. They will own and govern all technology support SLAs across all BUs in the region to ensure no business disruption. They will work with business teams to help retain & grow existing businesses, while supporting new business acquisition with technology showcase and solutioning. They will champion and own regionalized services and infrastructure. They will standardize technology infrastructure, software applications, contracts and support services in the region, thereby delivering efficiencies and cost savings. They will balance regional needs and the group technology strategy to deliver on effective outcomes, while maintaining excellent working relationships with peers and stakeholders.
The Regional Head of Technology is part of the executive leadership team in the region and will be an active voice that contributes to business growth.
KEY ACCOUNTABILITIES
QUALIFICATIONS, EXPERIENCE AND SKILLS
ABOUT DP WORLD
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
#LI-BR1 #LI-Hybrid
DP World is a global Ports and Terminals & Logistics provider, operating hundreds of businesses in 70+ countries around the world. The Americas region spanning both North and South America, is key to DP World's business growth. The region generated a revenue of approximately $3B in 2024 and is poised to grow substantially in the coming years.
The Regional Head of Technology - Americas is the leader of all Information Technology for all businesses in the region. They will manage all aspects of technology including infrastructure, third party solutions, ERP applications, vendors, cyber security, support, and all operating systems.
The Regional Head of Technology is responsible for working with business leaders and defining a 1-3-5 year technology strategy for the region. They will translate the strategy into yearly roadmaps with business impact, and work with the central group capabilities and regional business stakeholders to execute on that roadmap. They are responsible for the regional technology budget and will consolidate and govern individual business unit budgets in the region. They will own and govern all technology support SLAs across all BUs in the region to ensure no business disruption. They will work with business teams to help retain & grow existing businesses, while supporting new business acquisition with technology showcase and solutioning. They will champion and own regionalized services and infrastructure. They will standardize technology infrastructure, software applications, contracts and support services in the region, thereby delivering efficiencies and cost savings. They will balance regional needs and the group technology strategy to deliver on effective outcomes, while maintaining excellent working relationships with peers and stakeholders.
The Regional Head of Technology is part of the executive leadership team in the region and will be an active voice that contributes to business growth.
KEY ACCOUNTABILITIES
- Develop a regional specific Technology strategy aligned with regional business needs and with the standards set by Group Technology
- Translate the technology strategy into a 1-3-5 year roadmap, backed by business cases. Execute on the roadmap in alignment with central group capabilities and regional business stakeholders.
- Own and manage the regional technology budget
- Deliver cost savings and efficiencies via consolidation of systems, infrastructure, contracts and people. Establish and strengthen regional shared services.
- Help drive revenue growth by working with business teams to present showcases, solutions to potential customers. Support and implement customer launches with required IT solutions.
- Own all support SLAs for systems in the region and ensure minimal disruption
- Lead an engaged team, providing direction and promoting collaboration while ensuring they are enabled to carry out the goals and objectives of the business
- Maintain high standards and bar in relation to cyber security, protection of customer data and operational assets
- Directs and coordinates professional services such as systems analysis and design, feasibility studies, and provisioning of information, communication, office automation systems.
- Research and implement forward looking technology solutions to meet current or anticipated BCO's and customer's needs, ensuring that those solutions keep up ahead of the competition.
- Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World's Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World's Code of Conduct and Ethics policies
- Promote effective collaboration with their team and across partner teams.
- Possess excellent written and verbal communication skills, be able to present strategy, progress and outcomes to senior executives
- Perform other related duties as assigned
QUALIFICATIONS, EXPERIENCE AND SKILLS
- Bachelor's degree in Computer Science or a related Engineering discipline is a must; Masters is a plus
- 20+ years of experience in Technology, with 10+ years in technology management roles and 5+ years in technology executive leadership
- Industry experience in one or more of Ports & Terminals, Freight Forwarding, Contract Logistics, Warehousing, Freight Management is highly preferred
- Demonstrated knowledge of budgeting, financial planning and business operations
- Experience managing teams of 300+ technology staff
- Possess good strategic thinking and Project Management skills
- Excellent verbal and written communication skills
- Demonstratable organizational and Leadership skills, partnering with stakeholders to drive outcomes
- Strong analytical and problem-solving skills
- Good understanding of all aspects of technology including infrastructure, cyber security, ERP systems
ABOUT DP WORLD
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
#LI-BR1 #LI-Hybrid