Regional Operations Manager - Miami
Apply NowCompany: Reimagined Parking
Location: Miami, FL 33186
Description:
Regional Operations Manager - Miami
Application Deadline: 30 April 2025
Department: Operations - Management(OPS002)
Employment Type: Full Time
Location: P40002500_12000 BISCAYNE BLVD
Reporting To: Regional Vice President
Compensation: $80,000 - $90,000 / year
Description
The Regional Manager ensures the safe and efficient parking operations at various locations, while delivering service that exceeds our customer/client's expectations. The Regional Manager is responsible for all aspects of operating multiple parking facilites including: staff management, revenue control, safety, and client relations.
Key Responsibilities
1. Exceptional Customer Service: Ensure an exceptional and seamless customer experience for every client
2. Personnel Management: Recruit, train, and develop a high-performing team. Provide leadership and mentorship to staff, setting clear goals and expectations.
3. Location Profit and Loss: Analyze financial data for assigned parking locations to make informed decisions regarding budgeting, pricing, and resource allocation. Implement cost-control measures to maximize profitability.
4. Revenue Generation: Identify opportunities to increase revenue and implement strategies to achieve revenue goals. This includes pricing strategies, customer acquisition, and cost-effective operations.
5. Direct Marketing: Develop and execute marketing campaigns to attract new customers and retain existing ones. Utilize various marketing channels to increase brand visibility
6. Event Management: Coordinate parking logistics for special events and venues. Ensure seamless operations during high-traffic periods.
7. Client Management: Maintain excellent relationships with clients, addressing inquiries, and proactively addressing any concerns. Ensure client needs are met and expectations are exceeded.
8. Business Development: Identify new business opportunities and partnerships that can drive growth. Expand the client base and explore additional revenue streams.
9. Team Development: Foster a culture of professionalism, accountability, and teamwork. Train and develop staff to provide exceptional customer service.
10. Other tasks as assigned
Skills, Knowledge and Expertise
Benefits
Annual Discretionary Incentive plan: Designed to align pay with performance.
Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones
Application Deadline: 30 April 2025
Department: Operations - Management(OPS002)
Employment Type: Full Time
Location: P40002500_12000 BISCAYNE BLVD
Reporting To: Regional Vice President
Compensation: $80,000 - $90,000 / year
Description
The Regional Manager ensures the safe and efficient parking operations at various locations, while delivering service that exceeds our customer/client's expectations. The Regional Manager is responsible for all aspects of operating multiple parking facilites including: staff management, revenue control, safety, and client relations.
Key Responsibilities
1. Exceptional Customer Service: Ensure an exceptional and seamless customer experience for every client
2. Personnel Management: Recruit, train, and develop a high-performing team. Provide leadership and mentorship to staff, setting clear goals and expectations.
3. Location Profit and Loss: Analyze financial data for assigned parking locations to make informed decisions regarding budgeting, pricing, and resource allocation. Implement cost-control measures to maximize profitability.
4. Revenue Generation: Identify opportunities to increase revenue and implement strategies to achieve revenue goals. This includes pricing strategies, customer acquisition, and cost-effective operations.
5. Direct Marketing: Develop and execute marketing campaigns to attract new customers and retain existing ones. Utilize various marketing channels to increase brand visibility
6. Event Management: Coordinate parking logistics for special events and venues. Ensure seamless operations during high-traffic periods.
7. Client Management: Maintain excellent relationships with clients, addressing inquiries, and proactively addressing any concerns. Ensure client needs are met and expectations are exceeded.
8. Business Development: Identify new business opportunities and partnerships that can drive growth. Expand the client base and explore additional revenue streams.
9. Team Development: Foster a culture of professionalism, accountability, and teamwork. Train and develop staff to provide exceptional customer service.
10. Other tasks as assigned
Skills, Knowledge and Expertise
- At least 18 years of age
- Valid Driver License
- Bilingual - English and Spanish
- Excellent written and oral communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Experience in account management and revenue collection
- Previous Management experience
- Previous experience in the parking industry, preferred
Benefits
Annual Discretionary Incentive plan: Designed to align pay with performance.
Generous Paid Time Off: Enjoy 20 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones