Regional Operations Manager

Regional Operations Manager - Transportation Fleet

Location: Commerce/San Bernandino, CA
Travel: Up to 35%
Reports to: Regional Director of Operations
Company: TCI Logistics

Compensation: $85,000 - $105,000 annual salary, based on experience and qualifications
Position Overview

Are you a results-driven operations leader with a passion for transportation logistics and team development? Join TCI, where innovation meets integrity. We're looking for a Regional Operations Manager who can lead, grow, and optimize performance across multiple terminals within their assigned region. This role is key to ensuring profitability, operational excellence, and superior customer service, all while upholding our core values: Dedication, Positiveness, Innovation, Ethics, and Accountability.

Key Responsibilities
Leadership & Team Management

• Oversee regional teams including Dispatchers, Managers, Drivers, and Admins.
• Hire, train, and retain top talent aligned with TCI's core values.
• Conduct impactful weekly L10 meetings and guide your team through quarterly goal-setting (Rocks)

Operational Excellence

• Drive on-time delivery, scanning efficiency, and customer service metrics.
• Ensure regulatory compliance (DOT/FMCSA/local) and enforce company safety policies.
• Train and mentor Driver Managers and Admins to elevate performance and adherence to TCI's Operations Training Manual.

Customer Engagement

• Maintain proactive relationships with customers through regular visits and performance reviews.
• Identify and address service issues with innovative solutions and detailed reporting.

Financial Oversight

• Own P&L responsibilities across assigned terminals.
• Execute financial planning and cost controls including payroll, fuel audits, labor optimization, and equipment tracking.
• Use the Fleet Ops Dashboard and KPI metrics to reduce operational costs and maximize regional profitability.

Technology & Compliance

• Ensure adoption and efficient use of McLeod, Samsara, Ten Street, and TCI's proprietary tools.
• Maintain 95%+ compliance with live dispatch and systems utilization standards.

Qualifications

• 5+ years of experience in transportation, logistics, or fleet operations management.
• Proven ability to lead cross-functional teams in a fast-paced environment.
• Familiarity with P&L management and logistics KPIs.
• Strong understanding of DOT, FMCSA, and OSHA compliance.
• Experience with logistics tech platforms like McLeod, Samsara, and ELD systems preferred.
• Excellent communication, strategic thinking, and problem-solving skills.

Why Join TCI?

At TCI, we foster a collaborative environment rooted in trust, accountability, and growth. We offer:

• Competitive compensation: $85,000-$105,000 annual salary
• Performance-based bonus potential
• Opportunities for advancement within a growing logistics network
• A culture that values safety, technology, and operational excellence

Department Transportation Locations Commerce, CA, San Bernardino, CA