Registry Specialist Supervisor

Salary: $66,250.00 - $100,636.00 Annually
Location : Dauphin County, PA
Job Type: Civil Service Permanent Full-Time
Job Number: CS-2025-18313-39028
Department: Department of Health
Division: HL Div of Ststcl Registries
Opening Date: 02/11/2025
Closing Date: 2/24/2025 11:59 PM Eastern
Job Code: 39028
Position Number: 50635345
Union: Non Union
Bargaining Unit: P3
Pay Group: ST08
Bureau / Division Code: 00075631
Bureau / Division: Bureau of Health Statistics and Registries/Division of Statistical Registries
Worksite Address: 555 Walnut Street
Worksite Address: 6th floor
City: Harrisburg, Pennsylvania
Zip Code: 17101
Contact Name: Kay Diritto
Contact Email: kadiritto@pa.gov

THE POSITION

If you are passionate about ensuring accurate and reliable data, a Registry Specialist Supervisor position with the Department of Health, Bureau of Statistical Registries may be the perfect fit for you. You will play a vital role in improving the quality of data submitted from external stakeholders who report vital events in Pennsylvania through trainings, guidance documents, and quality improvement activities. Join our team of dedicated professionals and apply today!
DESCRIPTION OF WORK

As a Registry Specialist Supervisor, you will be responsible for planning, directing, organizing, coordinating, and implementing all operations related to quality assurance in the Quality Assistance Team Section of the Vital Events Registry. Your main focus will be to support the Division of Statistical Registries' mission to ensure the standardization, quality, and timeliness of registry data through compliance oversight, data-driven quality improvement, program advancement activities, and strong support from internal and external stakeholders. This is a crucial role in maintaining the accuracy and reliability of registry data, which is essential for making informed decisions and policies.

Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. This position will have two weeks minimum of mandatory on-site training. Please direct all questions regarding telework and alternate worksites to Kay Diritto at kadiritto@pa.gov and Anna Elias at aelias@pa.gov.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Registry Specialist (commonwealth job title);or
• One year of professional healthcare data management experience.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirement:

• You must pass a background investigation.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.

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Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit and click on the benefits box.

*Eligibility rules apply.
01

Have you been employed by the Commonwealth of Pennsylvania as a Registry Specialist (commonwealth title) for one or more years full-time?

• Yes
• No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
03

Do you possess one or more years of full-time professional healthcare data management experience?

• Yes
• No

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
05

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our

• Yes

06

WORK BEHAVIOR 1 -Reviews Health Information Data
Reviews health information data such as health record indices, pathology reports, cancer records, immunization records, vital records and other sources of medical data to determine compliance with all state and federal health information reporting laws and regulations as well as national standard setting organizations such as National Association for Public Health Statistics and Information Systems (NAPHSIS) or Joint Commission on Accreditation of Healthcare Organizations (JCAHO).
Levels of Performance
Select the "Level of Performance" which best describes your claim.

• A. I have reviewed a variety of patient and facility records to determine compliance with all state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines while working for a third party organization such as Dept. of Health, JCAHO, American College of Surgeons (ACOS), Accreditation Association for Ambulatory Health Care (AAAHC), etc.
• B. I have performed reviews of a variety of patient and facility records within the facility I worked. The purpose of these reviews was to determine compliance with all state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines.
• C. I have successfully completed college level coursework related to this work behavior such as medical terminology, anatomy and physiology.
• D. I have NO experience or training related to this work behavior.

07

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name of the employer(s) where you gained this experience

The type of health information data you were reviewing

08

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

College/University

Course Title

Credits/Clock Hours

09

WORK BEHAVIOR 2- Provides Technical Support
Provides technical support, consultation and onboarding activities such as assisting with electronic data submission, complying with reporting and software requirements, and meeting data quality standards to health care facility personnel in order to ensure compliance with state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines working for a third party organization.
Levels of Performance
Select the "Level of Performance" which best describes your claim.

• A. I have provided technical support and consultation services regarding compliance with state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines while working FOR A THIRD PARTY ORGANIZATION.
• B. I have provided technical support and consultation services regarding compliance with state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines to other staff members WITHIN THE FACILITY I WORKED.
• C. I have read and interpreted state and federal laws and regulations as well as national standard setting organizations' guidelines concerning compliance requirements for health care facilities in order to perform my own work duties. I have NOT provided technical support or consultation services to other staff members.
• D. I have NO experience related to this work behavior.

10

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience

The type of technical assistance, consultation or onboarding you were providing

11

WORK BEHAVIOR 3 -Communicates in Writing
Writes responses to inquiries, written reports and documents related to the interpretation and comprehension of state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines.
Levels of Performance
Select the "Level of Performance" which best describes your claim.

• A. I have experience writing responses to inquiries AND other written reports and documents related to the interpretation and comprehension of state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines. I was responsible for the accuracy and content of the complete document.
• B. I have experience writing portions or sections of responses to inquiries AND other written reports and documents related to the interpretation and comprehension of state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines. Someone more experienced than I was responsible for the accuracy and content of the complete document.
• C. I have experience preparing responses to inquiries, routine reports such as weekly or monthly reports, progress reports, or activity reports UNRELATED to the interpretation and comprehension of state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines.
• D. I have successfully completed college level coursework related to this work behavior such as technical writing, report writing, non-fiction writing, etc.
• E. I have NO experience or training related to this work behavior

12

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience

The type of written communication you were responsible for

13

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

College/University

Course Title

Credits/Clock Hours

14

WORK BEHAVIOR 4- Develops and Conducts Training Programs
Plans, develops and conducts training programs for health care facility personnel, designed to ensure compliance with state and federal health information reporting laws and regulations as well as national standard setting organizations guidelines.
Levels of Performance
Select the "Level of Performance" which best describes your claim.

• A. I have experience developing AND conducting new or revised training programs designed to ensure compliance with state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines. I have performed specific work duties such as researching topic information, establishing training objectives, selecting course content, preparing course materials and curriculum outlines, and developing course evaluation measures.
• B. I have experience conducting training programs designed to ensure compliance with state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines. I DO NOT develop training programs.
• C. I have experience conducting training programs for topics UNRELATED to state and federal health information reporting laws and regulations as well as national standard setting organizations' guidelines.
• D. I have successfully completed coursework or formal workshop training related to training program development, public speaking, speech and communications, adult learning, etc.
• E. I have NO experience or training related to this work behavior

15

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience

Your level of involvement in developing and conducting training programs

The content of the training programs that you worked on

16

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

College/University

Course Title

Credits/Clock Hours

17

WORK BEHAVIOR 5- Supervision

Supervises staff which involves assigning and reviewing work, providing guidance, training subordinates or arranging for the training of subordinates, evaluating work, providing discipline, monitoring and approving leave and performing the full range of supervisory duties.
Levels of Performance
Select the "Level of Performance" which best describes your claim.

• A. I have experience SUPERVISING staff which involves assigning and reviewing work, providing guidance, training subordinates or arranging for the training of subordinates, evaluating work, providing discipline, monitoring and approving leave and performing the full range of supervisory duties.
• B. I have experience as a LEAD WORKER to other staff on specific projects or assignments, providing guidance and direction in techniques used in performing work.
• C. I have successfully completed coursework or training related to this work behavior in supervision, performance evaluation, staff development or training.
• D. I have NO experience or training related to this work behavior.

18

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience

The duties you performed as a supervisor or lead worker

19

If you have selected the level of performance pertaining to college coursework, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

College/University

Course Title

Credits/Clock Hours

Required Question