Regulatory Enablement Specialist

Are you passionate about optimizing processes and supporting operational efficiency? We're looking for a Regulatory Enablement Specialist to join our Regulatory, Contracts, and Compliance Team! The Regulatory Enablement Specialist will support the regulatory department's success by enhancing efficiency, streamlining workflows, and ensuring compliance with regulatory requirements to achieve the organizations strategic objectives.

In this role, you will develop and refine processes and manage documentation, lead process improvements, and act as a liaison across teams to maintain consistent regulatory practices. You'll be responsible for handling confidential and sensitive regulatory information with the highest level of integrity and discretion. Working closely with subject matter experts, you will help standardize, implement, and audit regulatory, contract, and training documentation-driving performance improvement and process excellence.

At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do - for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity.

We offer highly competitive medical, dental and vision plans as well as offering a generous 401k match and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities.

The pay range for this position In Western Washington varies between $71,100 - $99,450, and for Eastern Washington varies between $63,444 - $88,741. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza Corp. intends to offer the selected candidate a base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay will also be adjusted based on the candidate's geographic location.

Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.

• Collaborate with RCC leadership to identify, build, and implement process and system improvements using technology for functions such as intake systems, project tracking, and workflows.
• Maintain up-to-date, accessible process documentation and content for RCC processes, training materials, and guidance while driving optimization efforts.
• Build and maintain systems for document storage, version control, and access control, while managing a department style guide and language library.
• Implement and conduct quality control for regulatory materials, including contracts, templates, notices, and determination letters, while collaborating with team leadership to track performance and ensure regulatory compliance.
• Monitor regulatory requirements and legislative updates for dental and ancillary products, presenting changes and leading process adjustments across RCC Teams.
• Identify compliance risks and collaborate cross-functionally to address issues.
• Coordinate and prepare training materials for onboarding, continuous learning, and process change, including establishing and delivering assignments, monitoring progress, and collaborating with RCC leadership.
• Support the Contract Language Workgroup by preparing and reviewing Standard Product Templates, verifying citations, and ensuring document alignment.
• Oversee and enhance internal communication channels, including SharePoint sites, dashboards, newsletters, and correspondence, to ensure seamless and effective information flow.
• Assist in audits and document request, preparing documentation and corrective action plans as needed.

Experience, skills, and education do you need to have to succeed in the position: The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the position.

• 4+ years of experience in a regulated industry, preferably healthcare, insurance or similar field.
• Strong project management skills, including cross-functional coordination and delivering results in ambiguous environments. Expertise in document control processes, including intake, quality control, storage, versioning, and access.
• Strategic approach for identifying inefficiencies, implementing operational improvements, and using new technologies to enhance team efficiency.
• Experience creating and delivering internal policy updates and training programs.
• Ability to manage time effectively, prioritize activities and responsibilities, anticipate next steps and meet target dates.
• Exceptional written and verbal communication skills, with the ability to translate complex information into clear, actionable guidance.
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat.
• Familiarity with Dental on Demand and Salesforce preferred.

Travel:

This position requires occasional travel.

Operational Demands:

The operational demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. To request disability accommodation please contact your manager or HR Business Partner.

• Ability to sit and work at a computer keyboard for extended periods of time.
• Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment.

Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)