Release Manager RDK
Apply NowCompany: Cognizant
Location: Philadelphia, PA 19120
Description:
Release Manager RDK
Location - Philadelphia, PA
Role:
As a key engineer of the team, you will be responsible for driving on-time, high-quality releases across a large number of devices. Responsible for complete release quality and triage lifecycle which includes deployment, triage, mitigation, and tool development for software release operations. The position will require daily collaboration with Development and QA teams. You will assess and ensure the release quality of the RDK software with Key performance metrics as well as incidents from the field.
Also identify new tools, process etc. that are necessary to improve the software release triage engineering process. You will manage risks and resolve issues that affect release scope, schedule and quality.
Responsibilities:
Ensuring timely and high-quality software releases across various devices using proactive monitoring of metrics and alerting
Troubleshoot problems in entertainment devices in various components like Media player, Audio/Video streaming protocols, Web browser, HDMI, Bluetooth, WiFi/Ethernet
Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
Develop anomaly detection techniques and data-driven solutions to identify and address system issues.
Deep-dive analysis of RDK middleware issues, including source code review, to identify root causes in the middleware and platform.
Design and enhance operational tools to improve system performance.
Analyze data from millions of field devices to provide insights and support decision-making.
Utilize AWS technologies (S3, Athena, Quick Sight) for data management and visualization.
Architect and implement DevOps solutions for operational improvement.
Compare the metrics globally across various device models.
Respond immediately to critical field issues, determine their triggers, and mitigate them.
Lead teams, mentor colleagues, and communicate technical insights effectively to stakeholders
Qualifications:
Embedded Systems experience
Knowledge of RDK
Knowledge and experience in Set-top boxes, Broadband Gateways, Networking or Home Security domain is plus.
5+ years of C/C++ and Linux experience - from a code check perspective
Defect Tracking Tools such as Jira
SCM Tools - Git & GitHub
2+ Years of experience as a technical lead and mentoring a small team of engineers
3 + Experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualization and monitoring
One of Scripting language experience - BASH, Go, Python
Salary and Other Compensation:
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Disclaimer:The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Location - Philadelphia, PA
Role:
As a key engineer of the team, you will be responsible for driving on-time, high-quality releases across a large number of devices. Responsible for complete release quality and triage lifecycle which includes deployment, triage, mitigation, and tool development for software release operations. The position will require daily collaboration with Development and QA teams. You will assess and ensure the release quality of the RDK software with Key performance metrics as well as incidents from the field.
Also identify new tools, process etc. that are necessary to improve the software release triage engineering process. You will manage risks and resolve issues that affect release scope, schedule and quality.
Responsibilities:
Ensuring timely and high-quality software releases across various devices using proactive monitoring of metrics and alerting
Troubleshoot problems in entertainment devices in various components like Media player, Audio/Video streaming protocols, Web browser, HDMI, Bluetooth, WiFi/Ethernet
Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
Develop anomaly detection techniques and data-driven solutions to identify and address system issues.
Deep-dive analysis of RDK middleware issues, including source code review, to identify root causes in the middleware and platform.
Design and enhance operational tools to improve system performance.
Analyze data from millions of field devices to provide insights and support decision-making.
Utilize AWS technologies (S3, Athena, Quick Sight) for data management and visualization.
Architect and implement DevOps solutions for operational improvement.
Compare the metrics globally across various device models.
Respond immediately to critical field issues, determine their triggers, and mitigate them.
Lead teams, mentor colleagues, and communicate technical insights effectively to stakeholders
Qualifications:
Embedded Systems experience
Knowledge of RDK
Knowledge and experience in Set-top boxes, Broadband Gateways, Networking or Home Security domain is plus.
5+ years of C/C++ and Linux experience - from a code check perspective
Defect Tracking Tools such as Jira
SCM Tools - Git & GitHub
2+ Years of experience as a technical lead and mentoring a small team of engineers
3 + Experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualization and monitoring
One of Scripting language experience - BASH, Go, Python
Salary and Other Compensation:
The annual salary for this position is depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer:The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don't just dream of a better way - we make it happen.
- We take care of our people, clients, company, communities and climate by doing what's right.
- We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.