Release Operations Team Lead I

• Location: This opportunity can be remote within Canada (except QC) or onsite/hybrid/remote in Surrey, BC.
• Annual Base Salary: $117,400 - $137,000 CAD
• Please note that employment is contingent upon the successful completion of reference checks and background checks.

Application Instructions:

• Please submit a resume and cover letter.
• Please upload your application files in PDF format only.

Release Operations Team Lead I

We're looking for a proactive and collaborative Release Operations Team Lead to help shape a brand-new team focused on improving the release quality and cadence of FME Form and Flow. In this role, you'll oversee the workflows and infrastructure that support product delivery, champion best practices in release management, and work closely with cross-functional teams to ensure timely and high-quality releases of FME. This is an exciting opportunity to influence foundational processes and lead change-while having a chance to shape the Release Operations team from its beginning.

About The Team

The Release Operations Team is being formed to drive forward Safe Software's release management practices. As the central authority on release readiness, this team is responsible for standardizing how we ship updates and new features across all FME products. We thrive on collaboration and clear communication, and we're focused on building systems that scale as we grow. While this team is just getting started, it will play a critical role in ensuring that our products meet high-quality standards and are delivered seamlessly.

What You'll Be Doing

As a Release Operations Team Lead, you will focus on:

• Release and Branching Planning: Executing release and branching strategies across all FME applications. Coordinating release timelines and collaborating with key stakeholders in Development, QA, Customer Success, and Product Management.
• Supporting Continuous Delivery: Championing continuous delivery improvements by identifying bottlenecks and integrating new tools and processes.
• Architect Infrastructure for Delivery Metrics: Managing the infrastructure that captures and reports key delivery metrics-like DORA and PR activity-shared across product teams to inform decisions.
• Establishing Collaborative Relationships: Fostering strong relationships across departments to ensure visibility and alignment on release activities.
• Project Management: Establishing project workflows and task prioritization using tools like Jira.
• Team Management: Supporting the growth of the team by learning Safe's hiring practices and participating in the recruitment process.

Qualifications, Skills, and Competencies

Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas.

Required Skills:

• A Bachelor's degree in Computer Science, Computer Engineering or a related field, or an equivalent combination of education and related experience.
• 3-4 years of experience in software release operations, DevOps, or similar domains.
• 1-2 years of prior people leading or management experience.
• Strong interpersonal and communication skills, especially in cross-team collaboration. You are able to craft clear, professional internal announcements.
• Ability to adapt in fast-paced, evolving environments and prioritize tasks accordingly. You are able to manage multiple timelines and keep stakeholders on track.

• Required Technical Skills:
  
  • Familiarity with DevOps pipelines, versioning strategies, and source control management.
  • Strong understanding of the Software Development Life Cycle (SDLC), DevOps principles, and CI/CD.
  • Experience with scripting languages like Bash and Powershell
  • Experience with Python programming language.
  • Experience with Atlassian products (Jira, Confluence, Loom, etc.)
  • Experience with AWS or other Cloud Platforms (GCP, Azure).

Desired Skills / Bonus Points:

• Exposure to delivery and development metrics (e.g., DORA metrics).
• Experience working in or alongside infrastructure, platform, or DevOps teams.
• Familiarity with Safe Software products or similar data integration platforms.
• Experience with Google Workspace (Google Docs, Sheets, Slides) or equivalent.
• Experience with using GenAI in a workplace environment.
• Experience working with agile methodologies (Kanban, Scrum, etc.).

What You Can Expect

When you choose a career with Safe Software, you're also choosing...

• Meaningful Work: Make a profound impact across our business, workplace and data integration product.
• A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
• Social Responsibility: Become a part of a team that finds meaningful ways to give back. Take the day off to volunteer for a cause that matters to you or join our D&I Committee and shape our collective future.
• Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
• Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
• Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
• Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That's right, no waiting period.
• Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
• Shared Success: Share in Safe's success with our bi-annual profit sharing and RRSP/TFSA matching program.
• An Accessible Commute: Regardless of your commute method, we're located close to public transit, and provide complimentary parking and bike storage for our team!

About Safe Software

Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 200 team members and counting. We're always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?

Our Commitment to Diversity and Inclusion

Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.