Remote Services Program Manager
Apply NowCompany: Siemens
Location: Arlington, VA 22204
Description:
Siemens Government Technologies (SGT) is a dynamic and rapidly growing organization, and we are seeking a self-driven individual to complement our growing team.
As part of the SGT Services organization, the Services Program Manager (SPgM) leads a services program consisting of related services projects driving customer's value realization and business outcomes.
The SPgM will lead and manage the set-up of the program and guide the delivery of the capabilities and realization of value.
The SPgM is responsible to manage the dependencies between projects, establish and publish clear priorities among projects and program activities, coordinate the projects effectively and establish the required program governance model.
The SPgM acts as the primary point of contact for the program and aligns Sales, Presales, Services Management, and the customer for the program.
Responsibilities:
As part of the Services team, the Services Program Manager will:
Lead the program to achieve the program vision/strategy and to realize business outcomes and communicate strategic value of the program
Together with Sales Account Management and Engagement Management, set and align stakeholder expectations
Actively build business relationships with stakeholders
Together with Services Management and other Program Managers, build, inspire, motivate, and develop an effective team
Guide the customer through the process of value identification and planning
Oversee the delivery to realize value from Digital Enterprise Solutions and guide the customer through adoption
Identify and create additional customer value opportunities within and beyond the ongoing program
Work with Sales and Services Management to initiate, review and agree to the appropriate program governance model with the customer and execute working closely with the customer
Define and agree on the program roles and responsibilities with the customer
Conduct stakeholder management through systematic identification, analysis and planning of actions to negotiate with and influence stakeholders
Manage all contracts in the program and derive actions concerning risks, opportunities and contractual obligations with respect to the entire program
Manage the dependencies and interfaces between projects, establish and publish clear priorities among projects and program activities and coordinate the projects effectively
Proactively monitor the program's overall progress, resolving issues and initiate corrective and preventive actions as appropriate
Manage and resolve issues with all necessary internal and external partners, initiate additional activities and other management interventions wherever gaps in the program are identified or issues arise
Enforce change management at the project level to ensure the dependencies of the change are reflected and understood on the program level
Agree to targets with the program staff and delegate defined responsibilities and authority
Actively seek and provide feedback from program and project team members, managers, and customers
Work with Services Management and Procurement Management to manage business partners and subcontractors
Ensure the projects in the program deliver to the approved budget and agreed upon bid margin
Work with Services administration to ensure accurate billing and revenue recognition for the entire program
Identifies and minimizes non-conformance costs across the program
Qualifications:
Bachelor's degree in Engineering, Computer Science, Technology or equivalent years of experience in the Digital Industry or related field.
Minimum ten (10) years in a program or project leadership position
Experience leading the successful deployments of automation hardware and/or digital systems within DoD environments and equipment assets
Experience with the qualification processes and authority to operate approvals needed to achieve delivery success in a DoD environment
Working knowledge of the administrative functions of the Services business including project setup, contract structure, progress reporting, revenue recognition and billing
Experience with US Federal Government projects, contracts, policies, and procedures
Leadership skills and proven track record of managing multi-disciplinary teams, including Services delivery and Project Management
Excellent analytical and problem-solving skills
Excellent written and verbal communications with the ability to present complex issues to multi-level audiences of company and government executives
Preferred:
Experience in implementing or strong familiarity with Industrial Digital Transformation and Industry 4.0 solutions and products is desired
Travel:
Willing and able to travel to appropriate work locations up to 50% of the year, as required by SGT or specified by the customer program
Security Clearance:
Must be a United States Citizen with the ability to obtain a U.S DOD Government Security Clearance
United States Citizen with no dual citizenship, ties to another country, foreign passports or visas
You'll benefit from:
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The salary range for this position is $164,200.00 to $190,000.00. An annual incentive target also is part of the compensation package for this position. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.
Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
As part of the SGT Services organization, the Services Program Manager (SPgM) leads a services program consisting of related services projects driving customer's value realization and business outcomes.
The SPgM will lead and manage the set-up of the program and guide the delivery of the capabilities and realization of value.
The SPgM is responsible to manage the dependencies between projects, establish and publish clear priorities among projects and program activities, coordinate the projects effectively and establish the required program governance model.
The SPgM acts as the primary point of contact for the program and aligns Sales, Presales, Services Management, and the customer for the program.
Responsibilities:
As part of the Services team, the Services Program Manager will:
Lead the program to achieve the program vision/strategy and to realize business outcomes and communicate strategic value of the program
Together with Sales Account Management and Engagement Management, set and align stakeholder expectations
Actively build business relationships with stakeholders
Together with Services Management and other Program Managers, build, inspire, motivate, and develop an effective team
Guide the customer through the process of value identification and planning
Oversee the delivery to realize value from Digital Enterprise Solutions and guide the customer through adoption
Identify and create additional customer value opportunities within and beyond the ongoing program
Work with Sales and Services Management to initiate, review and agree to the appropriate program governance model with the customer and execute working closely with the customer
Define and agree on the program roles and responsibilities with the customer
Conduct stakeholder management through systematic identification, analysis and planning of actions to negotiate with and influence stakeholders
Manage all contracts in the program and derive actions concerning risks, opportunities and contractual obligations with respect to the entire program
Manage the dependencies and interfaces between projects, establish and publish clear priorities among projects and program activities and coordinate the projects effectively
Proactively monitor the program's overall progress, resolving issues and initiate corrective and preventive actions as appropriate
Manage and resolve issues with all necessary internal and external partners, initiate additional activities and other management interventions wherever gaps in the program are identified or issues arise
Enforce change management at the project level to ensure the dependencies of the change are reflected and understood on the program level
Agree to targets with the program staff and delegate defined responsibilities and authority
Actively seek and provide feedback from program and project team members, managers, and customers
Work with Services Management and Procurement Management to manage business partners and subcontractors
Ensure the projects in the program deliver to the approved budget and agreed upon bid margin
Work with Services administration to ensure accurate billing and revenue recognition for the entire program
Identifies and minimizes non-conformance costs across the program
Qualifications:
Bachelor's degree in Engineering, Computer Science, Technology or equivalent years of experience in the Digital Industry or related field.
Minimum ten (10) years in a program or project leadership position
Experience leading the successful deployments of automation hardware and/or digital systems within DoD environments and equipment assets
Experience with the qualification processes and authority to operate approvals needed to achieve delivery success in a DoD environment
Working knowledge of the administrative functions of the Services business including project setup, contract structure, progress reporting, revenue recognition and billing
Experience with US Federal Government projects, contracts, policies, and procedures
Leadership skills and proven track record of managing multi-disciplinary teams, including Services delivery and Project Management
Excellent analytical and problem-solving skills
Excellent written and verbal communications with the ability to present complex issues to multi-level audiences of company and government executives
Preferred:
Experience in implementing or strong familiarity with Industrial Digital Transformation and Industry 4.0 solutions and products is desired
Travel:
Willing and able to travel to appropriate work locations up to 50% of the year, as required by SGT or specified by the customer program
Security Clearance:
Must be a United States Citizen with the ability to obtain a U.S DOD Government Security Clearance
United States Citizen with no dual citizenship, ties to another country, foreign passports or visas
You'll benefit from:
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The salary range for this position is $164,200.00 to $190,000.00. An annual incentive target also is part of the compensation package for this position. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form. If you're unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.
Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.