Resident Network Engineer
Apply NowCompany: Juniper Networks, Inc.
Location: Chicago, IL 60629
Description:
At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Job Description/Purpose:
Reporting to the Manager of Advanced Services, this is a highly technical role, providing Junipers Network Products post-sales support. The Resident Engineer will be required to develop and maintain expertise on the products deployed or to be deployed within the Customer's network.
Key Responsibilities:
This is a full-time position and may require extended work hours. Technical support to the Customer may require the Resident Engineer to:
The Resident Engineer will be expected to develop secondary skills in other products in the Juniper product portfolio.
Skills and Experience:
Candidates for this role MUST have at least 7 years of experience implementing and providing technical support for networking products in LAN, WAN, or Internet services environments. They must also have at least 3 years of experience designing IP networks.
Preferred candidates for this position should possess a bachelor's degree in engineering and hold a JNCIE certification or have equivalent experience.
Candidates MUST be able to demonstrate the following competencies:
Focal Technologies
The ideal candidate for this role will be able to demonstrate the following competencies:
Minimum Salary: $149,600.00
Maximum Salary:$215,050.00
The pay range for this position is expected to be between $149,600.00 and $215,050.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Juniper's pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.
ABOUT JUNIPER NETWORKS
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
INCLUSION AND DIVERSITY AT JUNIPER
At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We'd love to speak with you.
Additional Information for United States jobs:
ELIGIBILITY TO WORK AND E-VERIFY
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.
Information for applicants about E-Verify / E-Verify Informacin en espaol: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar
E-Verify is a registered trademark of the U.S. Department of Homeland Security.
Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.
To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Job Description/Purpose:
Reporting to the Manager of Advanced Services, this is a highly technical role, providing Junipers Network Products post-sales support. The Resident Engineer will be required to develop and maintain expertise on the products deployed or to be deployed within the Customer's network.
Key Responsibilities:
This is a full-time position and may require extended work hours. Technical support to the Customer may require the Resident Engineer to:
- Build automated upgrades based on device role to allow multiple upgrades to be completed by a single
- Creating event-script for automated fabric healing for SIBs and FPCs
- Tracking and monitoring support cases and enhancement requests across all sites and organizations
- Provide API support for CaseAPI
- Provided API end-points for network monitoring and configuration
- Create event scripts to perform corrective action and data collection
- Create scripts for network health monitoring
- Develop utility scripts for port capacity usage to correlate with install base and customer licensing agreements to ensure compliance and provide insight into possible sales opportunities
- Create an automated framework for certification testing
- Utilize traffic generators to perform protocol stress testing
- Document test cases and workflow
- Enhanced and maintained a suite of internal tools for data collection
- Supported the design and planning of Juniper PTX, and QFX network routing products and associated solutions within the customer infrastructure.
- Support ongoing efforts to define best practice policies for Juniper product applications the customer uses.
- Peer with other employees performing similar Resident Engineering roles where lessons learned may help minimize the risk associated with major network upgrades or changes in the network.
The Resident Engineer will be expected to develop secondary skills in other products in the Juniper product portfolio.
Skills and Experience:
Candidates for this role MUST have at least 7 years of experience implementing and providing technical support for networking products in LAN, WAN, or Internet services environments. They must also have at least 3 years of experience designing IP networks.
Preferred candidates for this position should possess a bachelor's degree in engineering and hold a JNCIE certification or have equivalent experience.
Candidates MUST be able to demonstrate the following competencies:
- String scripting skills
- JUNOS CLI experience
- Detailed technical experience in the installation and operation of IP routers. This includes hands-on operation of management tools and network analyzers.
- A detailed understanding of the protocols surrounding IP service provider networks. These skills include but are not limited to:
- TCP/IP and MPLS fundamentals
- IP/Routing experience (OSPF, ISIS, BGP, MPLS-TE, RSVP, LDP, IPv6, Routing Policy)
- Routing protocol operation, migration, and scaling mechanisms
- Routing policies at BGP peering points.
- VPNs and the associated tunneling technologies (MPLS, L3VPN, VPLS, MVPN.)
- Ethernet switching and 802.1Q, QOS.
- Strong Interpersonal skills
- The ability to work independently and to function in a team environment.
- Strong customer interface and presentation skills
- Demonstrated ability to manage multiple projects and work calmly under pressure.
Focal Technologies
The ideal candidate for this role will be able to demonstrate the following competencies:
- Juniper Hardware: MX, SRX, QFX, PTX series
- At least 5+ years of ISP experience
- Must understand BGP and route reflector topologies.
- Must be able to communicate with internal Engineering and QA Sys Test Teams
- Must be able to communicate effectively with the customer.
- Unix/Linux skills a plus
- Test equipment such as Spirent, Agilent N2X, and Ixia a plus.
- Network management tools such as SNMP, Syslog, etc.
- Experience with Multicast is strongly preferred.
- 3+ years' experience in managing large technical account activity revolving around network products from multiple vendors.
- JNCIE is a strong plus.
Minimum Salary: $149,600.00
Maximum Salary:$215,050.00
The pay range for this position is expected to be between $149,600.00 and $215,050.00/year; however, the base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position also includes medical benefits, 401(k) eligibility, vacation, sick time, and parental leave. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Juniper's pay range data is provided in accordance with local state pay transparency regulations. Juniper may post different minimum wage ranges for permanent residency petitions pursuant to US Department of Labor requirements.
ABOUT JUNIPER NETWORKS
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bangalore, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world...
INCLUSION AND DIVERSITY AT JUNIPER
At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. We know from experience that people from underrepresented groups often do not apply for roles they do not feel they meet all the criteria for. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We'd love to speak with you.
Additional Information for United States jobs:
ELIGIBILITY TO WORK AND E-VERIFY
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.
Information for applicants about E-Verify / E-Verify Informacin en espaol: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar
E-Verify is a registered trademark of the U.S. Department of Homeland Security.
Juniper is an Equal Opportunity workplace and Affirmative Action employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.