Residential Service Trades Manager

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Company: Heritage Home Service

Location: Worcester, MA 01604

Description:

Overview

About Us: Heritage Home Service

At Heritage Home Service, we take pride in delivering top-tier residential plumbing, heating, cooling, and electrical services. With decades of experience and a commitment to exceptional customer care, we've built a reputation as a trusted name in home services. Our team is dedicated to quality craftsmanship, integrity, and continuous growth-both for our employees and the communities we serve.

Why Join Heritage Home Service?
  • Competitive Compensation - Your expertise and performance deserve rewarding pay.
  • A Strong, Supportive Team - Work in an environment that values your skills and fosters growth.
  • Job Stability & Growth - Join a well-established company with long-term career opportunities.
  • Commitment to Innovation - Work with a leadership team that embraces new ideas and continuous improvement.
  • Comprehensive Benefits - We take care of our employees, offering industry-leading benefits and perks.

What We're Looking For:

Heritage Home Service is seeking an experienced Residential Service Trades Manager to lead and develop our team of skilled service professionals. As a cornerstone of our operations, this role will ensure we continue providing homeowners with outstanding service while driving team success and operational excellence.

Key Responsibilities:
  • Recruit & Develop Talent - Work with our hiring team to attract, onboard, and train top trades professionals.
  • Performance Leadership - Set clear goals, monitor performance, and coach technicians to success.
  • Service Excellence - Ensure our team delivers the highest quality residential services to our customers.
  • Team Culture & Growth - Foster a workplace culture of accountability, professionalism, and continuous improvement.
  • Operational Oversight - Support technicians in the field, ensuring efficiency and adherence to company standards.

What You Bring:
  • 5+ years of leadership experience in growing teams and driving revenue.
  • Technical background in plumbing, HVAC, electrical, or related trades preferred, but not required.
  • A passion for mentoring, coaching, and driving team success.
  • Proven ability to achieve business goals and maintain high service standards.
  • Excellent communication skills-confident, clear, and decisive.
  • Tech-savvy approach with proficiency in Microsoft Office (Excel, Word, PowerPoint).

Benefits & Perks:
  • Company-paid Medical, Dental, and Vision Insurance
  • 401(K) Plan with company matching
  • Paid Time Off & Holiday Plan
  • Company-provided life & disability insurance
  • Relocation assistance available for the right candidate

Join Our Team!

At Heritage Home Service, we don't just offer jobs-we build careers. If you're ready to make an impact, lead a talented team, and grow with a company that values your expertise, we want to hear from you!

Compensation: $80-125K

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