Resiliency Project Coordinator

Salary: $99,715.20 Annually
Location : 10 Park Plaza, Boston
Job Type: Full-Time
Job Number: 25-20836
Department: MBTA - Environmental Affairs
Area: 775-Environmental Affairs
Opening Date: 03/04/2025
Closing Date: 3/18/2025 11:59 PM Eastern
Licenses / Certifications: None Required
Union Affiliation: L453 Professional
Safety Sensitive: No; this is not a Safety Sensitive position.
On-Call or 24/7: No; this position is not classified as on-call or 24/7.
Essential Classification (Emergency Staff): No; this position is classified as non-essential (during declared States of Emergency).

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.
Job Summary
The Resiliency Project Coordinator within the MBTA's Department of Energy and Environment will work closely with MBTA staff within the Environmental Department to support professional services procurement, contract administration processes, project delivery, communications with consultants, and track projects as well as milestones. This is a key position that will assist the MBTA in meeting its regulatory commitments and obligations under EO 569, and work towards addressing the agency's strategic goals of making transit service more resilient to disruptions from climate change.

Duties & Responsibilities

• Support Mitigation & Resilience-specific projects:
• Assist in the procurement of professional services (RFP/RFQ) for climate resiliency projects, primarily in Architectural & Engineering, and supports other climate projects as needed.
• Set up projects in the MBTA's Capital Projects Platform (including requesting work orders; filing paperwork for task orders; requesting time extensions).
• Work with project managers, track task order spending; pay invoices.
• Create and maintain project databases and report out on assigned projects.
• Prepare project-related correspondence, reports, charts, and presentations using Microsoft Word, Excel, and PowerPoint.
• Assist project tasks with other Departments, including Capital Program Oversight (administration & finance), MBTA Engineering, Engineering & Maintenance, Railroad Operations, Capital Program Planning, etc., as required.
• Work independently to address complex tasks in a time-sensitive environment.
• Follow-up on actions required for task completion while seeking guidance as necessary.
• Coordinate program activities:
• Regularly communicate with both MBTA staff in other departments and consultants.
• Organize and schedule team meetings and take notes.
• Organize and schedule site visits to MBTA facilities including making Right of Way Access requests and requesting Engineering & Maintenance support as necessary.
• Visit MBTA facilities on a routine basis to build and maintain relationships with MBTA staff at facilities and those who manage different parts of the MBTA's infrastructure.
• Organize and schedule external stakeholder meetings or other cross-department meetings.
• Participate, as needed, in external stakeholder meetings with other state agencies, non-profits, regional planning organizations: especially those pertaining to climate data.
• Maintain Right-Of-Way and all other relevant safety certifications.
• Respond to each inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner consistent with the Authority's "Driven by Customer Service" quality standard.
• Work any and all shifts as assigned or directed
• Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees
• Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable) and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti-Retaliation policies.
• Perform all other duties and projects that may be assigned.

Minimum Requirements & Qualifications

• Bachelor's degree from an accredited institution.
• Two (2) years of experience in project administration or coordination duties.
• Knowledge of applicable State and Federal Regulations for infrastructure and operations specifically to resiliency and energy.
• Proficiency with Microsoft Word, Excel, Database and PowerPoint.
• Effective professional written and communication skills.
• Excellent organizational, analytical, confidentiality, multi-tasking, time management, and interpersonal skills.
• The ability to effectively communicate with customers, employees and vendors.
• Excellent customer service skills.
• The ability to work effectively with a diverse workforce.
• English language skills required for the effective performance of the position.
• Ability to provide internal and external customers with courteous and professional experiences.
• Ability to work effectively independently and as part of a team (or supervise, if required).

Substitutions Include

• A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor's degree requirement.
• An associate degree from an accredited institution with an additional three (3) years of directly related experience substitutes for the bachelor's degree requirement.
• A master's degree in a related subject substitute for two (2) years of general experience.
• A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience.

Preferred Experience and Skills

• Proficiency in Adobe programs and products such as Photoshop, InDesign, Illustrator, and other visualization software.
• Familiarity with ENVISION and LEED certifications.

Job Conditions:

• Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English
• Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
• Ability to provide internal and external customers with courteous and professional experiences
• Ability to work effectively independently and as part of a team (or supervise, if required)
• Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers
• Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies
• Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection)
• Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings
• Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service

Disclaimers and Definitions:

General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.

Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.

Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.

Work Eligibility: Although the MBTA is an all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S.

Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email.

Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing.

On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority.

Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management.

ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-5751 or

Diversity, Equity, and Inclusion: The MBTA is an For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit

Employment Benefits at the MBTA

Full-Time Employees:

The MBTA offers comprehensive benefits packages to full-time employees. Types of benefits offered at the MBTA are subject to the union affiliation / Collective Bargaining Agreement (CBA) of the position to which you apply. Benefits that may apply to your position include the following:

• Insurance: Health, Dental, Vision, Life (basic and supplemental), and Long-Term Disability
• Paid Time Off (PTO): Vacation, Personal Days, Sick Leave, and Holidays
• Retirement: Pension or deferred compensation 401(a), plus MBTA contributions
• Complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail)
• Tuition Reimbursement (up to $10,000 per year)
• Public Service Loan Forgiveness (PSLF) for student loans
• Commuter Choice Parking Program: Pre-tax benefits for parking
• Flexible Spending Account (FSA): Pre-tax benefits for healthcare-related expenses
• Discounted tickets for concerts, movies, travel / vacation, etc. via TicketsAtWork.com
• Shopping discounts via GovX.com
• Verizon and AT&T service discounts
• And more...

Internships:

Internship positions are not eligible for most MBTA Benefits. However, paid sick time may be incurred. Each intern also receives a complimentary pass for travel on the MBTA transit system (bus, train, ferry, and Commuter Rail) to use throughout the duration of their internship. Please contact the assigned Recruiter directly or email internships@mbta.com for more information.

Disclaimer:

The above information is meant to be a general overview of the benefit programs offered by the MBTA, which may or may not apply to a specific position. This summary is not a contract andis not meant to change the provisions of union contracts or Authority policies and does not establish a binding practice. Please contact the assigned Recruiter directly or email hrstaffing@mbta.com for more information.

The MBTA is an Affirmative Action/Equal Opportunity Employer
01

Which of the following best describes your education and experience?

• I did not receive a High School Diploma/ GED.
• A High School Diploma or GED with nine (9) years of experience in project administration or coordination duties.
• An associate's degree from an accredited institution with five (5) years of experience in project administration or coordination duties.
• Bachelor's degree from an accredited institution with two (2) years of experience in project administration or coordination duties.
• A Master's degree or higher in a related field.

02

Please rate your knowledge of applicable State and Federal Regulations for infrastructure and operations specifically to resiliency and energy.

• No experience
• Beginner
• Intermediate
• Advanced
• Expert

03

Please rate your experience with Microsoft Word, Excel, Database and PowerPoint.

• No experience
• Beginner
• Intermediate
• Advanced
• Expert

04

Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)?

• Yes
• No

Required Question