Retail Sales Manager

Description

Join Our Team

For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.

Summary:

The Retail Sales Manager is responsible for supporting a group of branches in a region to help them achieve organizational goals.

Education and/or Experience:

• Bachelor's degree or a minimum of eight years directly related experience required
• Minimum five years related experience required
• Minimum five years leadership experience required
• Ability to travel 75% of time in role

Essential Skills:

• Strong coaching skills including ability to develop and execute effective action plans
• Excellent oral and written communication skills
• Strong public speaking skills with ability to deliver messaging in person and via video conference calls
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint)
• Ability to review reporting, analyze data and understand performance trends to create proper improvement strategies.

Job Responsibilities:

• Provides branch support through sales training, building SMART action plans, coaching sessions, and live observations
• Conducts branch visits and live observations and communicates findings
• Responsible for conducting skill builder workshops
• Partners with the HR Training Team to review and improve training methods and support the successful on-boarding of new hires
• Evaluates and enhances training and skill builder workshops to maximize learning and development of employees
• Conducts training on- and off-site to employees and management
• Identifies sales and service performance gaps and develops action plans to close performance gaps
• Develop monthly sales and service performance management routines through meetings to reinforce relationship building strategy and educate teams on all products and services
• Conduct one-to-one relationship building strategy sessions through face-to-face meetings, training sessions and/or video conference calls
• Develop and lead sales and service trainings
• Analyze data and provide performance updates and/or recommendations
• Develop strong cross-functional relationships with Product Managers and Business Partners to support successful rollout of new products, initiatives and campaigns.
• Monitor external market and competitor activity and provide feedback to Senior Leadership Team to maintain competitiveness of the organization.
• Perform other duties as needed upon request by immediate supervisor.

Benefits of Joining the Teachers Team:

We provide a competitive compensation and benefits package that includes, but is not limited to:

• Paid time off for vacation, personal days, and holidays
• Fully-funded pension plan
• 401(k) company contribution
• Teachers pays 100% of Dental & Vision premium
• Tuition reimbursement is offered to full-time employees
• Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

The good faith range for this position is $91,500.00 to $114,000.00 annually. This range is an estimate, based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.

All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.

To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers

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