Sales & Education Executive
Apply NowCompany: Boots Retail USA, Inc.
Location: Fields Landing, CA 95537
Description:
WHO WE ARE
Walgreens Boots Alliance (Nasdaq: WBA) is the first global pharmacy-led, health and wellbeing enterprise. The company was created through the combination of Walgreens and Alliance Boots in December 2014, bringing together two leading companies with iconic brands, complementary geographic footprints, shared values and a heritage of trusted health care services through pharmaceutical wholesaling and community pharmacy care, dating back more than 100 years.
Walgreens Boots Alliance is the largest retail pharmacy, health and daily living destination in the USA and Europe and, together with its equity method investments*, employs more than 370,000* people and has a presence in more than 25* countries. Walgreens Boots Alliance is a global leader in pharmacy- led, health and wellbeing retail with over 13,100* stores in 11* countries. The company includes one of the largest global pharmaceutical wholesale and distribution networks with over 350* distribution centers delivering to more than 200,000** pharmacies, doctors, health centers and hospitals each year in 19* countries. In addition, Walgreens Boots Alliance is one of the world's largest purchasers of prescription drugs and many other health and wellbeing products. The company's portfolio of retail and business brands includes Walgreens, Duane Reade, Boots and Alliance Healthcare, as well as increasingly global portfolio of health and beauty product brands.
In December 2014, when Walgreens and Alliance Boots merged to create Walgreens Boots Alliance, the company created a cross-divisional organization called Global Brands, with the mission to give the world health and beauty brands they truly love.
Global Brands is a team based across three continents, who work together to manufacture, market and sell leading health and beauty brands to consumers around the world. Our market-leading brands such as No7, Soap & Glory, Botanics and YourGoodSkin touch the lives of millions of consumers all over the world and are growing in usage and popularity every day.
OUR WORK
With a focus on the North American market, Global Brands Americas (legal entity: Boots Retail USA, Inc.) is a dedicated group of people with a passion for beauty. Based in downtown New York City, we share a sense of care and pride in what we do and how we work together to get it done, both locally and globally. Together we are working towards our vision to be the leading authority for high quality, accessible beauty brands throughout North America.
WHAT WE OFFER We offer the opportunity to work in a high energy, dynamic consumer driven business, with the chance to make an impact on a global scale. With a truly entrepreneurial mind-set, we recognize the importance of a diverse workforce who work collaboratively with shared values and ambition. We invest in our people by challenging you and developing you, and provide a great local reward scheme.
Global Brands is uniquely placed within Walgreens Boots Alliance to give our retail businesses a sustainable competitive advantage, by combining great brands and innovative products, with unparalleled commercial expertise and consumer insight, to help strengthen and maximize relationships with customers, partners and suppliers around the world.
OUR VALUES
Trust: Respect, integrity and candour guide our actions to do the right thing
Care: Our people and customers inspire us to act with commitment and passion.
Innovation: We cultivate an open and entrepreneurial mind-set in all that we do.
Partnership: We work collaboratively with each other and our partners to win together.
Dedication: We work with rigor, simplicity and agility to deliver exceptional results.
COMMITMENT TO LEADERSHIP EXCELLENCE
Living our Values and demonstrating high Learning Agility will be fundamental not only for success in this role, but also for potential growth to other roles across WBA in the future. We have a clearly defined Leadership framework that is an important element of how we do business at WBA.
Performance: Drives for results, sets high personal standards and demands the same of others
People: Engages our people in our vision. Motivates and inspires and has a talent and growth mindset
Customers: Champions our customers
Change: Demonstrates the courage and willingness to anticipate and drive positive change
Innovation: Has the restless desire to innovate and always go further
The Global Enterprise: Creates a shared meaning, vision and purpose to make the world a better place
ABOUT THE ROLE
The Sales & Education Executive is responsible for maximizing sales and profits in our multi-store and/or multi-State retail locations, executed through the management of a field sales team as well as their own in store impact. This role is responsible for implementing short- and long-term strategies through sales leadership, training and development, and through the execution of operational standards.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
Business Performance
Achieve targeted sales plans and drive annual growth in all accounts.
Achieve targeted event sales plans in all accounts
Budget/Plan and spend within limits of allocated budget (payroll and T&E)
Strategically plan and analyze seasonal/ yearly business to ensure profitability with a key focus on top volume doors
Participate in sales driving activities both alongside Sales Coordinators within their clusters as well as individually within their own SEE assigned doors
Build and cultivate mutually beneficial business relationships with our retail partners and maintain a consistent in-store presence in Top Doors.
Style flex to the needs of the business and adjust strategy execution accordingly.
Event Strategy
Initiate, plan and support store events, sales driving activities and outreach programs to build brand awareness and increase sales.
Provide direction and event execution guidelines to all Sales Coordinators
Work closely with retail partners to ensure successful planning, set up and execution of events happen at a store level
Consistently report back on district event results, successes and future opportunities
Training and Development
Facilitate District and 1:1 training and meetings to ensure sales growth, development and engagement of employees and to create a team environment
Teach, train and instill excitement around our brands with retail partners. Coach direct reports to do the same in store.
Reinforce the brand and Company expectations, setting the standards for high performance
Conduct and follow through with consistent and impactful store visits through in store events, training, coaching and development of District employees
Management /Operational Responsibility
Reinforce and implement BRUSA company standards, policies and procedures in District and adhere to retailer best practice guidelines, policies and procedures
Ensure successful implementation of updated in-store planograms, merchandising displays and presentation in partnership with retailers.
Work successfully with retailers and account team managers to maintain optimal stock flow and on shelf availability to maximize sales volume.
Responsible for recruiting and hiring top field sales team talent, maintaining a 90% fill rate across assigned doors
Manage and analyze District employee schedules to maximize the core selling hours with a focus on key doors
Manage, process, and audit employee payroll.
Maintain open professional communication with District employees, Support Office and Retail Partners.
Schedule consistent district conference calls, one on one touch bases and participate in all Support Office meetings and team calls.
Communicate call cycles to National Sales Manager by the 20th of each month for the following month and review weekly on touch base call.
Tues- Sat (Weekends required). 5 days in store with 8 scheduled office hours per week to be included
SKILLS AND EXPERIENCE
5+ years in a multi-unit store management
3+ years' experience in coaching, managing and leading sales people
Excellent in store selling ability
Experience leading, motivating and managing a team of remote field based employees
Previous success with recruiting, hiring, training, and employee retention
Self-motivated, strong interpersonal and organizational skills, possesses problem solving skills and remains solution oriented with the ability to meet deadlines
Ability to handle sensitive and confidential information
Exhibit confidence in making critical decisions
Results driven with a sense of urgency and passion for the Beauty industry
Strong presentation skills
Ability to work autonomously
Proficient with Microsoft Office. Excellent communication and presentation skills.
Ability to work a flexible schedule including evenings and weekends, as required
Overnight stays required, including weekends
TRAVEL
Have the ability to travel 50-75%
MEASURES OF SUCCESS
Delivery of annual brand financial goals and budgets
Clear, measurable plans in place for delivering sales targets in each district
Clear, measurable plans in place for execution of training and events
Maintains 90% to 100% employment of District employees
Meets all required reporting deadlines with accuracy (expenses, sales reports, training trackers, etc.)
Submit and maintain required store visit rotation schedule/ 5 days in the Field weekly Tues-Sat
REPORTING LINES
Reports To: Senior National Sales Manager
Number Supervised: 3
Walgreens Boots Alliance (Nasdaq: WBA) is the first global pharmacy-led, health and wellbeing enterprise. The company was created through the combination of Walgreens and Alliance Boots in December 2014, bringing together two leading companies with iconic brands, complementary geographic footprints, shared values and a heritage of trusted health care services through pharmaceutical wholesaling and community pharmacy care, dating back more than 100 years.
Walgreens Boots Alliance is the largest retail pharmacy, health and daily living destination in the USA and Europe and, together with its equity method investments*, employs more than 370,000* people and has a presence in more than 25* countries. Walgreens Boots Alliance is a global leader in pharmacy- led, health and wellbeing retail with over 13,100* stores in 11* countries. The company includes one of the largest global pharmaceutical wholesale and distribution networks with over 350* distribution centers delivering to more than 200,000** pharmacies, doctors, health centers and hospitals each year in 19* countries. In addition, Walgreens Boots Alliance is one of the world's largest purchasers of prescription drugs and many other health and wellbeing products. The company's portfolio of retail and business brands includes Walgreens, Duane Reade, Boots and Alliance Healthcare, as well as increasingly global portfolio of health and beauty product brands.
In December 2014, when Walgreens and Alliance Boots merged to create Walgreens Boots Alliance, the company created a cross-divisional organization called Global Brands, with the mission to give the world health and beauty brands they truly love.
Global Brands is a team based across three continents, who work together to manufacture, market and sell leading health and beauty brands to consumers around the world. Our market-leading brands such as No7, Soap & Glory, Botanics and YourGoodSkin touch the lives of millions of consumers all over the world and are growing in usage and popularity every day.
OUR WORK
With a focus on the North American market, Global Brands Americas (legal entity: Boots Retail USA, Inc.) is a dedicated group of people with a passion for beauty. Based in downtown New York City, we share a sense of care and pride in what we do and how we work together to get it done, both locally and globally. Together we are working towards our vision to be the leading authority for high quality, accessible beauty brands throughout North America.
WHAT WE OFFER We offer the opportunity to work in a high energy, dynamic consumer driven business, with the chance to make an impact on a global scale. With a truly entrepreneurial mind-set, we recognize the importance of a diverse workforce who work collaboratively with shared values and ambition. We invest in our people by challenging you and developing you, and provide a great local reward scheme.
Global Brands is uniquely placed within Walgreens Boots Alliance to give our retail businesses a sustainable competitive advantage, by combining great brands and innovative products, with unparalleled commercial expertise and consumer insight, to help strengthen and maximize relationships with customers, partners and suppliers around the world.
OUR VALUES
Trust: Respect, integrity and candour guide our actions to do the right thing
Care: Our people and customers inspire us to act with commitment and passion.
Innovation: We cultivate an open and entrepreneurial mind-set in all that we do.
Partnership: We work collaboratively with each other and our partners to win together.
Dedication: We work with rigor, simplicity and agility to deliver exceptional results.
COMMITMENT TO LEADERSHIP EXCELLENCE
Living our Values and demonstrating high Learning Agility will be fundamental not only for success in this role, but also for potential growth to other roles across WBA in the future. We have a clearly defined Leadership framework that is an important element of how we do business at WBA.
Performance: Drives for results, sets high personal standards and demands the same of others
People: Engages our people in our vision. Motivates and inspires and has a talent and growth mindset
Customers: Champions our customers
Change: Demonstrates the courage and willingness to anticipate and drive positive change
Innovation: Has the restless desire to innovate and always go further
The Global Enterprise: Creates a shared meaning, vision and purpose to make the world a better place
ABOUT THE ROLE
The Sales & Education Executive is responsible for maximizing sales and profits in our multi-store and/or multi-State retail locations, executed through the management of a field sales team as well as their own in store impact. This role is responsible for implementing short- and long-term strategies through sales leadership, training and development, and through the execution of operational standards.
KEY ACCOUNTABILITIES AND RESPONSIBILITIES
Business Performance
Achieve targeted sales plans and drive annual growth in all accounts.
Achieve targeted event sales plans in all accounts
Budget/Plan and spend within limits of allocated budget (payroll and T&E)
Strategically plan and analyze seasonal/ yearly business to ensure profitability with a key focus on top volume doors
Participate in sales driving activities both alongside Sales Coordinators within their clusters as well as individually within their own SEE assigned doors
Build and cultivate mutually beneficial business relationships with our retail partners and maintain a consistent in-store presence in Top Doors.
Style flex to the needs of the business and adjust strategy execution accordingly.
Event Strategy
Initiate, plan and support store events, sales driving activities and outreach programs to build brand awareness and increase sales.
Provide direction and event execution guidelines to all Sales Coordinators
Work closely with retail partners to ensure successful planning, set up and execution of events happen at a store level
Consistently report back on district event results, successes and future opportunities
Training and Development
Facilitate District and 1:1 training and meetings to ensure sales growth, development and engagement of employees and to create a team environment
Teach, train and instill excitement around our brands with retail partners. Coach direct reports to do the same in store.
Reinforce the brand and Company expectations, setting the standards for high performance
Conduct and follow through with consistent and impactful store visits through in store events, training, coaching and development of District employees
Management /Operational Responsibility
Reinforce and implement BRUSA company standards, policies and procedures in District and adhere to retailer best practice guidelines, policies and procedures
Ensure successful implementation of updated in-store planograms, merchandising displays and presentation in partnership with retailers.
Work successfully with retailers and account team managers to maintain optimal stock flow and on shelf availability to maximize sales volume.
Responsible for recruiting and hiring top field sales team talent, maintaining a 90% fill rate across assigned doors
Manage and analyze District employee schedules to maximize the core selling hours with a focus on key doors
Manage, process, and audit employee payroll.
Maintain open professional communication with District employees, Support Office and Retail Partners.
Schedule consistent district conference calls, one on one touch bases and participate in all Support Office meetings and team calls.
Communicate call cycles to National Sales Manager by the 20th of each month for the following month and review weekly on touch base call.
Tues- Sat (Weekends required). 5 days in store with 8 scheduled office hours per week to be included
SKILLS AND EXPERIENCE
5+ years in a multi-unit store management
3+ years' experience in coaching, managing and leading sales people
Excellent in store selling ability
Experience leading, motivating and managing a team of remote field based employees
Previous success with recruiting, hiring, training, and employee retention
Self-motivated, strong interpersonal and organizational skills, possesses problem solving skills and remains solution oriented with the ability to meet deadlines
Ability to handle sensitive and confidential information
Exhibit confidence in making critical decisions
Results driven with a sense of urgency and passion for the Beauty industry
Strong presentation skills
Ability to work autonomously
Proficient with Microsoft Office. Excellent communication and presentation skills.
Ability to work a flexible schedule including evenings and weekends, as required
Overnight stays required, including weekends
TRAVEL
Have the ability to travel 50-75%
MEASURES OF SUCCESS
Delivery of annual brand financial goals and budgets
Clear, measurable plans in place for delivering sales targets in each district
Clear, measurable plans in place for execution of training and events
Maintains 90% to 100% employment of District employees
Meets all required reporting deadlines with accuracy (expenses, sales reports, training trackers, etc.)
Submit and maintain required store visit rotation schedule/ 5 days in the Field weekly Tues-Sat
REPORTING LINES
Reports To: Senior National Sales Manager
Number Supervised: 3