Sales Account Manager

Responsibilities and Duties:

• Develop and implement sales strategies focused on maintenance agreements, repair work, and project solutions to achieve revenue and profitability targets.
• Leverage a structured sales process to prospect, qualify, and target new business opportunities.
• Build and maintain strong relationships with clients to foster trust and loyalty.
• Conduct research to understand prospective customers' decision-making processes and tailor presentations to their needs.
• Provide continuous customer engagement, addressing inquiries, resolving complaints, and identifying opportunities for additional services.
• Evaluate mechanical systems to recommend appropriate repair approaches, maintenance requirements, or system modifications.
• Utilize technical experts as needed to recommend maintenance programs or identify project opportunities.
• Prepare and deliver persuasive sales presentations and proposals, ensuring alignment with customer requirements.
• Negotiate pricing, terms, and conditions to achieve mutually beneficial agreements.
• Sell, manage, and renew service agreements, increasing coverage or services as customer needs evolve.
• Ensure accurate and timely execution of contracts and supporting documentation prior to project handovers.
• Attend trade shows, conferences, and industry events to promote Temp-Con services and generate leads.
• Collaborate with marketing to develop and maintain updated promotional materials.
• Research and provide insights to improve market penetration and identify new growth opportunities.
• Work with operations to ensure customer expectations are consistently met or exceeded.
• Monitor customer invoices to maintain visibility and assist with resolving collection issues as needed.
• Maintain accurate and up-to-date records in the CRM system, including prospecting activities, sales progress, quotes, and communications.
• Provide regular updates to the Business Development Manager on sales activities, forecasts, and achievements.
• Represent Temp-Con professionally, ethically, and safely in all interactions.
• Perform additional duties as assigned to support the organization's goals.

Qualifications and Experience:

• Bachelor's degree in business administration, marketing, or a related field is preferred.
• A minimum of 3-5 years of successful sales experience, preferably in a service-based or technical industry.
• Knowledge of HVAC, refrigeration, and mechanical systems is an advantage.
• Demonstrated performance in achieving sales goals and new market development.
• Strong ability to research markets, identify target customers, and create individualized sales strategies.
• Excellent verbal and written communication skills, with strong negotiation and persuasion abilities.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM software (Salesforce or equivalent).
• Self-motivated with a high energy level and a results-oriented mindset.
• Ability to manage multiple projects and deadlines effectively.
• Strong interpersonal skills with the ability to build and maintain professional relationships.
• Knowledge of HVAC and refrigeration systems is a plus not required.

Physical and Travel Requirements:

• Ability to perform essential job functions without posing significant risk to health or safety.
• Extended periods of driving and entering/exiting vehicles.
• Frequent movement through customer facilities, including climbing ladders, walking on uneven surfaces, bending, kneeling, and working in confined spaces.

Salary Range: $75,000 - $100,000 plus commission

At Temp-Con, our Sales Account Managers are at the forefront of delivering exceptional HVAC and refrigeration solutions to our clients. Join our team to make a meaningful impact in a dynamic and growth-focused environment.