Sales Director - IT Services (Quick Service Restaurant Segment)
Apply NowCompany: Harman International Industries
Location: Novi, MI 48375
Description:
A Career at HARMAN
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
About the Role
We are seeking an experienced and highly motivated Sales Director to drive sales and business growth for IT services within the Quick Service Restaurant (QSR) segment based in USA. The ideal candidate will have a proven track record in sales, established relationships within the QSR industry, and a deep understanding of restaurant technology, including point-of-sale (POS) systems, inventory management, kitchen and makeline automation, and store operations. The ideal candidate should also understand and have sold IT & engineering services for Customer Engagement & Loyalty Programs, Customer Data Platform, e-Commerce and Digital Ordering Platforms and Apps, third-party delivery integrations, and key restaurant analytics & business intelligence tools / technology.
What You Will Do
As Sales Director for QSR, you will have following key responsibilities:
What You Need to Be Successful
Bonus Points if You Have
What Makes You Eligible
What We Offer
#LI-MN2
Salary Ranges:
$ 161,250 - $ 236,500
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
About the Role
We are seeking an experienced and highly motivated Sales Director to drive sales and business growth for IT services within the Quick Service Restaurant (QSR) segment based in USA. The ideal candidate will have a proven track record in sales, established relationships within the QSR industry, and a deep understanding of restaurant technology, including point-of-sale (POS) systems, inventory management, kitchen and makeline automation, and store operations. The ideal candidate should also understand and have sold IT & engineering services for Customer Engagement & Loyalty Programs, Customer Data Platform, e-Commerce and Digital Ordering Platforms and Apps, third-party delivery integrations, and key restaurant analytics & business intelligence tools / technology.
What You Will Do
As Sales Director for QSR, you will have following key responsibilities:
- Develop and execute a strategic sales plan to grow revenue in the QSR segment.
- Identify and build strong relationships with key decision-makers, including franchise owners, IT leaders, and operations executives within QSR brands.
- Drive sales of IT services and technology solutions, such as POS systems, inventory and supply chain management, kitchen display systems (KDS), makeline automation, and other store operation technologies.
- Drive sales of IT & engineering services for Customer Engagement & Loyalty Programs, building / maintaining Customer Data Platform, e-Commerce and Digital Ordering Platforms and Apps.
- Collaborate with technology, marketing, and customer success teams to align sales efforts with product offerings and client needs.
- Conduct market research and competitor analysis to identify opportunities for growth and differentiation.
- Lead contract negotiations and ensure customer satisfaction throughout the sales cycle.
- Represent the company at industry events, trade shows, and conferences to enhance brand visibility and network with key stakeholders.
- Provide regular sales forecasts, pipeline reports, and insights to senior leadership.
What You Need to Be Successful
- You need to have 15+ years of sales leadership experience in IT services, software, or technology solutions within the QSR industry.
- Established network and relationships within the QSR segment with a proven ability to open doors and close deals.
- Strong understanding of restaurant technology solutions, including POS systems, inventory management, makeline automation, and store operations technology.
- Experience working with franchises and multi-unit operators is highly preferred.
- Exceptional negotiation, presentation, and communication skills.
- Ability to travel as needed to meet clients, attend industry events, and drive business growth.
Bonus Points if You Have
- Master's degree in business, Sales, Marketing, or a related field
What Makes You Eligible
- Proven track record of sales in the QSR segment
What We Offer
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition Reimbursement
- Access to HARMAN Campus Fitness Center and Cafeteria
- An inclusive and diverse work environment that fosters and encourages professional and personal development
#LI-MN2
Salary Ranges:
$ 161,250 - $ 236,500
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.