Sales Director (Hybrid)

Duties & Responsibilities

• Develop and continuously refine an effective post-onboarding strategy and program, with a goal of 80%+ new hire productivity (first sale) within 90-120 days.
• Set and manage performance milestones for new hires, including discovery certification, scheduling of appointments, and closing of new members.
• Monitor, manage and report on the sales metrics on a weekly/monthly basis, adjusting the business objectives as required.
• Recommend sales strategies for improvement based on performance indicators, market research, and competitive analysis.
• Evaluate success of sales programs and implement changes to ensure goals are achieved: increasing the meeting number and growing the business in revenue, profit, market share, net customer base.
• Manage and develop internal sales staff by providing supervision, coaching/training, monitoring activities, and participating in performance assessment of sales staff.
• Monitor, provide coaching, and conduct QA sessions on recorded sales conversations.
• Assist in Sales conversations and provide on-call support to insure successful account acquisition and client satisfaction.
• Promote a positive corporate image of Info-Tech by ensuring that appropriate and specified standards are maintained in all sales, support, and service delivery activities.
• Accurately forecast annual, quarterly, and monthly revenues.
• Maintain high levels of engagement and ability to drive a collaborative and supportive team culture.

Education & Experience

• Bachelor's degree in any field
• Minimum five (5) years front-line sales experience, preferably gained in a highly transactional B2B sales environment with a consistent track record of hitting targets.

Skills

• Intellectual agility and curiosity: Willingness to continually learn about the product and customer and use that knowledge adeptly in demonstrating and articulating ITRG's value proposition.
• Excellent communication and selling skills: Ability to communicate internally and externally with senior executives in a clear, compelling, and concise manner; demonstrate sales skills throughout the sales process.
• Active Listening skills: Ability to listen and respond to a customer in a manner that improves mutual understanding.
• Organization/time management skills: Ability and discipline to effectively manage a series of diverse and compelling sales activities with ongoing re-prioritization and focus.
• Persistence and Resilience: Demonstrates consistent tenacity in managing the sales process and successfully overcomes setbacks and disappointments; used creativity and innovation to address sales challenges and obstacles with a solution-oriented focus.
• Mentoring: Ability to coach, motivate, support, and facilitate the development of a Commercial Partner so they acquire the skills to become a productive Associate Commercial Director.
• Problem Solving: Actively seeks information and input to understand the cause of problems takes action to remove the obstacles and addresses problems before they impact performance and results.
• Business Acumen: Uses knowledge of the business environment and IT to engage customers, preferred.
• Self-awareness: Self-motivated with an awareness and understanding of one's strengths and areas of development, preferred.
• Experience in an advisory, information and/or business services organization, preferred.

Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and is pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.