Sales Engineer
Apply NowCompany: Retech Systems LLC
Location: Buffalo, NY 14221
Description:
POSITION SUMMARY
/ The Sales Engineer will serve as the face of the organization for the assigned product lines both internally and externally. You will work with cross-functional teams to market, sell, design, build, and support products that deliver on the company's vision and strategy serving as the Product Champion for the product lines you represent.
/ Be the face of the organization for the assigned product line(s).
/ Obtain sales of assigned lines at acceptable profit levels and goals as defined by established yearly strategic plan.
JOB RESPONSIBILITIES
/ Build a deep understanding of the customer experience, including their challenges, needs and wants.
/ Maintain a deep understanding of how assigned product(s) support the customer experience including the strengths, weaknesses, cost position, value proposition, etc.
/ Develop a deep understanding of how competitor's products support the customer experience including the strengths, weaknesses, pricing, value proposition, etc.
/ Develop strategies to improve the customer experience and grow the market share of assigned product(s) which may include marketing campaigns, pricing and positioning modifications, product enhancements, supply chain optimization, commercial process optimization, etc. As necessary, leverage other Product Managers and the Global VP to ensure the broader business impact is incorporated.
/ Translate product strategy into detailed requirements for the rest of the organization and create buy-in both internally and with key external partners.
/ Scope and prioritize activities based on business and customer impact.
/ Drive execution of the growth strategy.
/ Tactical Responsibilities
/ Develop name recognition for the company and yourself by participating in
/ appropriate seminars, trade shows, and industry event. Present technology papers where possible to position the company as a technology leader.
/ Solicit inquires and invitations to quote for assigned product(s).
/ Understand customer's goals and challenges and why they think they need to buy equipment.
/ Assist in the development and proper application of technology and/or products to meet the customer's needs.
/ Leverage other Product Managers and Global VP as necessary to ensure the customer's needs are met with the best possible solution that the company can offer.
/ Assure proposals are complete and accurate and delivered to the customer in a timely manner taking into consideration the competitive landscape.
/ Establish working relationships with decision-making personnel at customers facilitates.
/ Negotiate final price, terms of payment, and terms & conditions.
/ Secure orders for assigned product(s) at acceptable profit levels and goals as defined by the strategic plan.
/ Act as customer liaison from purchase order acknowledgement through equipment acceptance.
/ As necessary, act as Project Team Leader for sold projects to ensure that the proper resources are applied to the project and the project is executed on-time, on-budget, and on-spec.
/ As necessary, provide training and aid in the professional growth of personnel who strive to be product managers in the future.
Requirements
Knowledge, Skills, and Abilities:
/ Knowledge of actionable market segmentation and analysis to deepen understanding of customer's buying behavior.
/ Ability to develop and maintain relationships at the senior professional levels.
/ Proven track record of account management and sales success.
/ Strong aptitude to succeed in a technical and relationship driven business.
/ Ability to work in a matrix organization in which you will take direction and lead others within various functions / organizations.
/ Willing to work independently and be a self-starter.
/ Demonstrated accomplishments in customer-focused problem solving.
/ Self-directed, highly detail-oriented, organized, and flexible.
/ Strong oral and written communication skills.
/ Ability to energize teams and garner support for key initiatives.
/ Accomplishments that reflect leadership, teamwork, integrity, and accountability.
Education and Experience:
/ Proven sales experience in the thermal processing industry or 5+ years of proven industrial sales experience.
/ Four year degree in Engineering.
Personal Skills/Attributes required for the Position:
/ Versatile and willing to help the manufacturing team while also putting safety as a top priority.
/ Excellent verbal and written communication skills for both internal and external customers.
/ Exceptional organization skills with attention to detail.
/ Ability to be proactive and manage time effectively to meet deadlines.
/ Detail-orientated with ability to respond quickly to a fast-moving and ever-changing environment.
/ Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
/ Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands:
/ The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
/ While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, hear and talk. The employee is frequently required to use
Salary Description
$80,000 - $140,000 Annually DOE
/ The Sales Engineer will serve as the face of the organization for the assigned product lines both internally and externally. You will work with cross-functional teams to market, sell, design, build, and support products that deliver on the company's vision and strategy serving as the Product Champion for the product lines you represent.
/ Be the face of the organization for the assigned product line(s).
/ Obtain sales of assigned lines at acceptable profit levels and goals as defined by established yearly strategic plan.
JOB RESPONSIBILITIES
/ Build a deep understanding of the customer experience, including their challenges, needs and wants.
/ Maintain a deep understanding of how assigned product(s) support the customer experience including the strengths, weaknesses, cost position, value proposition, etc.
/ Develop a deep understanding of how competitor's products support the customer experience including the strengths, weaknesses, pricing, value proposition, etc.
/ Develop strategies to improve the customer experience and grow the market share of assigned product(s) which may include marketing campaigns, pricing and positioning modifications, product enhancements, supply chain optimization, commercial process optimization, etc. As necessary, leverage other Product Managers and the Global VP to ensure the broader business impact is incorporated.
/ Translate product strategy into detailed requirements for the rest of the organization and create buy-in both internally and with key external partners.
/ Scope and prioritize activities based on business and customer impact.
/ Drive execution of the growth strategy.
/ Tactical Responsibilities
/ Develop name recognition for the company and yourself by participating in
/ appropriate seminars, trade shows, and industry event. Present technology papers where possible to position the company as a technology leader.
/ Solicit inquires and invitations to quote for assigned product(s).
/ Understand customer's goals and challenges and why they think they need to buy equipment.
/ Assist in the development and proper application of technology and/or products to meet the customer's needs.
/ Leverage other Product Managers and Global VP as necessary to ensure the customer's needs are met with the best possible solution that the company can offer.
/ Assure proposals are complete and accurate and delivered to the customer in a timely manner taking into consideration the competitive landscape.
/ Establish working relationships with decision-making personnel at customers facilitates.
/ Negotiate final price, terms of payment, and terms & conditions.
/ Secure orders for assigned product(s) at acceptable profit levels and goals as defined by the strategic plan.
/ Act as customer liaison from purchase order acknowledgement through equipment acceptance.
/ As necessary, act as Project Team Leader for sold projects to ensure that the proper resources are applied to the project and the project is executed on-time, on-budget, and on-spec.
/ As necessary, provide training and aid in the professional growth of personnel who strive to be product managers in the future.
Requirements
Knowledge, Skills, and Abilities:
/ Knowledge of actionable market segmentation and analysis to deepen understanding of customer's buying behavior.
/ Ability to develop and maintain relationships at the senior professional levels.
/ Proven track record of account management and sales success.
/ Strong aptitude to succeed in a technical and relationship driven business.
/ Ability to work in a matrix organization in which you will take direction and lead others within various functions / organizations.
/ Willing to work independently and be a self-starter.
/ Demonstrated accomplishments in customer-focused problem solving.
/ Self-directed, highly detail-oriented, organized, and flexible.
/ Strong oral and written communication skills.
/ Ability to energize teams and garner support for key initiatives.
/ Accomplishments that reflect leadership, teamwork, integrity, and accountability.
Education and Experience:
/ Proven sales experience in the thermal processing industry or 5+ years of proven industrial sales experience.
/ Four year degree in Engineering.
Personal Skills/Attributes required for the Position:
/ Versatile and willing to help the manufacturing team while also putting safety as a top priority.
/ Excellent verbal and written communication skills for both internal and external customers.
/ Exceptional organization skills with attention to detail.
/ Ability to be proactive and manage time effectively to meet deadlines.
/ Detail-orientated with ability to respond quickly to a fast-moving and ever-changing environment.
/ Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
/ Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands:
/ The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
/ While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, hear and talk. The employee is frequently required to use
Salary Description
$80,000 - $140,000 Annually DOE