Sales Engineer
Apply NowCompany: Tennr
Location: New York, NY 10025
Description:
About Tennr:
Today, when you go to your doctor and need to be referred to a specialist (e.g., for sleep apnea), your doctor sends a fax (yes, in 2024, 90% of provider-provider communication is a 1980s fax). These are often converted into 20+ page PDFs, with handwritten (doctor's handwriting!) notes, in thousands of different formats. The problem is so complex that a person has to read it, type it up, and manually enter your information. Tennr built RaeLLM (7B-trained on 3M+ documents) to read these docs, talk to your doc to ensure nothing is missed, and text you to help schedule your appointment so you can get better, faster.
Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Lightspeed Venture Partners, Andreessen Horowitz, Foundation Capital, The New Normal Fund, and other top investors.
Role Description
The Sales Engineer plays a pivotal role in the customer's evaluation of Tennr, ensuring a smooth integration and transformative experience. Collaborating closely with sales, you will develop and execute evaluation plans, guiding customers from initial discovery to final proposal. This role demands a deep technical understanding, customer focus, and cross-functional collaboration with sales, product, engineering, and post-sales teams. You will effectively communicate complex technical concepts to both technical and non-technical stakeholders, showcasing how Tennr can achieve key business outcomes.
Key Responsibilities
Involvement in the sales cycle from qualifying an opportunity through proposal.
Assess current state and identify key business objectives through assessments, workshops, and discovery calls.
Develop evaluation plans and aid AE in building opportunity/account strategies.
Aid the AE in mapping Tennr solutions to business outcomes and help build the business case to guide the customer to understand 'why Tennr'.
Support the sales team and prospects during technical evaluations by providing expert knowledge and guidance on Tennr's platform.
Build, customize, and deliver product demonstrations and POC's to effectively communicate the value of Tennr's solutions.
Deeply understand prospect workflows, identifying inefficiencies, and demonstrate how Tennr's technology can optimize these processes to drive better outcomes.
Collaborate closely with sales, product, and engineering teams to ensure alignment in delivering tailored solutions that meet client needs.
Provide technical consultation throughout the sales cycle to help prospects envision successful implementations of Tennr's platform.
Maintain up-to-date knowledge of Tennr's product capabilities, competitive landscape, and industry trends to provide informed advice to prospects.
Travel 10-20% of the time to customers' sites and conferences.
Qualifications
2 + years of experience in sales engineering, preferably within the SaaS industry.
Have a strong sales acumen - knowledge of sales methodologies (MEDDPICC, Challenger Sale, Solution Selling, etc.).
Excellent communication and interpersonal skills, with the ability to build rapport and trust with prospects and internal teams.
Strong technical background with the ability to understand and convey complex technical concepts to a variety of audiences.
Proficient in creating and delivering compelling product demonstrations that address client-specific needs.
Experience in a startup or fast-paced tech environment is a plus.
A team player who thrives in collaborative environments and values diverse perspectives.
Experience with cloud/hybrid environment networking and infrastructure is a plus.
Experience with American healthcare tech is a plus.
Experience with API design is a plus.
Join Us
At Tennr, we're not just building software; we're building the future of business operations. If
you're ready to be a part of this journey and make a significant impact, we'd love to hear from you. Join us in reshaping the landscape of AI-driven business solutions. Apply now to become a part of our dynamic team.
Today, when you go to your doctor and need to be referred to a specialist (e.g., for sleep apnea), your doctor sends a fax (yes, in 2024, 90% of provider-provider communication is a 1980s fax). These are often converted into 20+ page PDFs, with handwritten (doctor's handwriting!) notes, in thousands of different formats. The problem is so complex that a person has to read it, type it up, and manually enter your information. Tennr built RaeLLM (7B-trained on 3M+ documents) to read these docs, talk to your doc to ensure nothing is missed, and text you to help schedule your appointment so you can get better, faster.
Tennr is a NYC-based tech company that launched out of Y-Combinator and is backed by Lightspeed Venture Partners, Andreessen Horowitz, Foundation Capital, The New Normal Fund, and other top investors.
Role Description
The Sales Engineer plays a pivotal role in the customer's evaluation of Tennr, ensuring a smooth integration and transformative experience. Collaborating closely with sales, you will develop and execute evaluation plans, guiding customers from initial discovery to final proposal. This role demands a deep technical understanding, customer focus, and cross-functional collaboration with sales, product, engineering, and post-sales teams. You will effectively communicate complex technical concepts to both technical and non-technical stakeholders, showcasing how Tennr can achieve key business outcomes.
Key Responsibilities
Involvement in the sales cycle from qualifying an opportunity through proposal.
Assess current state and identify key business objectives through assessments, workshops, and discovery calls.
Develop evaluation plans and aid AE in building opportunity/account strategies.
Aid the AE in mapping Tennr solutions to business outcomes and help build the business case to guide the customer to understand 'why Tennr'.
Support the sales team and prospects during technical evaluations by providing expert knowledge and guidance on Tennr's platform.
Build, customize, and deliver product demonstrations and POC's to effectively communicate the value of Tennr's solutions.
Deeply understand prospect workflows, identifying inefficiencies, and demonstrate how Tennr's technology can optimize these processes to drive better outcomes.
Collaborate closely with sales, product, and engineering teams to ensure alignment in delivering tailored solutions that meet client needs.
Provide technical consultation throughout the sales cycle to help prospects envision successful implementations of Tennr's platform.
Maintain up-to-date knowledge of Tennr's product capabilities, competitive landscape, and industry trends to provide informed advice to prospects.
Travel 10-20% of the time to customers' sites and conferences.
Qualifications
2 + years of experience in sales engineering, preferably within the SaaS industry.
Have a strong sales acumen - knowledge of sales methodologies (MEDDPICC, Challenger Sale, Solution Selling, etc.).
Excellent communication and interpersonal skills, with the ability to build rapport and trust with prospects and internal teams.
Strong technical background with the ability to understand and convey complex technical concepts to a variety of audiences.
Proficient in creating and delivering compelling product demonstrations that address client-specific needs.
Experience in a startup or fast-paced tech environment is a plus.
A team player who thrives in collaborative environments and values diverse perspectives.
Experience with cloud/hybrid environment networking and infrastructure is a plus.
Experience with American healthcare tech is a plus.
Experience with API design is a plus.
Join Us
At Tennr, we're not just building software; we're building the future of business operations. If
you're ready to be a part of this journey and make a significant impact, we'd love to hear from you. Join us in reshaping the landscape of AI-driven business solutions. Apply now to become a part of our dynamic team.