Sales Manager 2

Job Summary:

The Sr. Account Manager, Ingredients will be responsible for driving growth in assigned accounts through the development, coordination, and execution of both short and long-term account plans. These plans will leverage the full Client product range in TTH ingredients, with the goal of developing strong, strategic relationships with cross-functional stakeholders at NA. The role aims to insulate Client's business from competitors and ensure sustained growth.

Key Responsibilities:

• Develop and Execute Account Plans: Create and drive comprehensive customer plans, including vision, strategy, long-term sales goals, profitability improvements, and strategic innovation initiatives.
• Customer Relationship Management: Build and nurture effective relationships with customers to ensure mutual success through partnerships.
• Cross-functional Team Leadership: Lead and foster a dynamic, impactful cross-functional team to deliver best-in-class products and services.
• Collaboration with Internal Teams: Work closely with demand planning, customer care, and supply chain to ensure high levels of customer service, address concerns, and deepen consumer intelligence.
• Proactive Business Development: Anticipate customer needs, generate new business opportunities, and build a robust sales pipeline.
• Account Strategy Communication: Coordinate and communicate account knowledge, insights, and strategies with other sales functions, marketing, and executive management.
• Complaint Management: Monitor and ensure timely and appropriate settlement of customer complaints.
• Commercial Presentations: Deliver presentations that educate customers about Client products and enhance the brand's presence.
• Contract Negotiations: Lead negotiations with accounts and ensure the successful conclusion of sales contracts.
• Payment Management: Monitor and manage account payment behavior to ensure compliance with payment terms.
• Sales Target Achievement: Meet ambitious sales targets and actively drive results.

Required Qualifications:

Education:

Bachelor's Degree in Marketing, Sales, Food Science, or related field.

Experience:

• Minimum of 5+ years of progressive experience in B2B sales, ideally within the Food and Beverage (F&B) industry.
• Proven experience in developing and implementing successful regional account plans leading to customer growth.
• Experience leading cross-functional teams including regulatory, science, technical, legal, and market research.
• Ability to travel regularly (up to 50%), including occasional international travel (Switzerland).

Skills:

• Strong commercial drive with a proactive, results-oriented attitude.
• Excellent communication and relationship-building skills.
• Deep understanding of customer needs and business strategy.
• Ability to lead and inspire cross-functional teams.
• Strong negotiation and presentation skills.
• Proven ability to develop innovative, customer-focused solutions.
• Strong problem-solving and analytical skills.

Preferred Qualifications:

Experience in the Beverage B2B industry is a plus.

Certifications:

No specific certifications required.

Behavioral Competencies:

• Commercial Drive: Proactive, with a strong drive to meet ambitious targets and a confident, optimistic approach.
• Networker: Initiates relationships and partnerships, expanding a solid internal and external network of stakeholders.
• Impactful Communicator: Effective in shaping conversations, generating curiosity, and influencing decision-makers.
• Customer Centric: Focused on understanding and responding to the customer's needs, expectations, and value drivers.
• Insight-Led Innovator: Leverages data and insights to create innovative and profitable solutions.
• Agility & Persistence: Agile, goal-oriented, and persistent in overcoming challenges.
• Entrepreneurial: Eager to identify market needs and create new business opportunities.
• Commercial Strategist: Plans and develops strategies with a long-term focus, ensuring profitable growth.
• Operational Effectiveness: Disciplined and efficient in execution, focusing on exceeding customer expectations.