Sales Manager

Located in the heart of downtown Boulder's natural beauty, at St Julien Hotel & Spa we are dedicated to creating unforgettable moments for our guests as well as extraordinary employment experiences for our associates! With a commitment to luxury, sustainability, and exceptional service, we strive to be a sanctuary of relaxation, a hub for adventure, and a thoughtful steward of our environment. Our team's passion for hospitality and unwavering dedication to exceeding guest expectations set us apart as the premier destination for those seeking a world-class hospitality experience.

St Julien Hotel & Spa is in search of a uniquely talented Sales Manager to join our team! Our ideal candidate will be a dedicated sales professional who is passionate about hospitality and committed to providing meaningful experiences to guests while maximizing group revenue.

Essential Job Functions:

• Sell guest rooms, meeting space, and other Hotel-related services.
• Respond to client inquiries/concerns in an effective and timely manner. This may include telephone inquiries, RFP bids, proposals, booking confirmations, and "thank you"/follow-up letters.
• Conduct outside sales calls to cultivate existing customers and develop new business.
• Prepare and present effective proposals and maintain well-organized files and reports.
• Plan and execute on-site inspections and tours of the Hotel for new/potential clients.
• Communicate relevant details to other departments within acceptable time frames regarding upcoming group needs, VIP clients, meeting functions, billing procedures, etc.
• Contribute to the research and development of the annual strategic marketing plan, budget and monthly forecasts.
• Develop strong customer relationships through frequent communication and the use of professional, courteous, and ethical interpersonal interactions.
• Maintain quality call and solicitation records.
• Meet or exceed established sales goals and profit margins.
• Actively participate in weekly revenue meetings.
• Maintain a solid working knowledge of industry and trends in market.
• Contribute and work as a team member in all facets of the position.
• Other duties as requested by manager.

Ideal Candidate:

• Represents themselves and the Hotel with the highest level of integrity and professionalism, a service-focused demeanor, and a courteous, sincere attitude at all times.
• Promotes collaboration and a positive, professional work environment.
• Should be well versed in the concept of "upselling" and understanding of the importance of food & beverage/meeting room rental revenues in the overall success of the business.

Qualifications:

• Minimum 3 years' sales experience at a luxury, full-service hotel is required. Previous experience at a Four Star and/or Four Diamond property is strongly preferred.
• Must be able to demonstrate a proven track record of success in sales, negotiations, and business writing/presentation.
• General computer knowledge and proficiency using MS Office products is required.
• Must be able to hear, speak, read, and write English fluently; Spanish-language ability is a plus but not required.
• Must have open and flexible availability and be able to work on-site (vs. remotely). Typical workweek is Monday - Friday, however schedule may fluctuate based on contracted events and/or scheduled appointments.

Perks & Benefits:

• Monthly dry cleaning stipend & cell phone reimbursement
• Quarterly bonus potential
• Paid parking pass
• Medical, dental, and vision insurance options
• Paid time off (PTO)
• Paid holidays (including associate's birthday)
• Paid sick leave
• Aflac supplemental insurance options
• 401(k) with Company match
• RTD EcoPass
• 50% employee discount in Spa and restaurant
• Discounted associate room rate

Salary will be adjusted based on prior relevant experience.

APPLICATION DEADLINE: 09/30/2024

As a part of our pre-employment screening process, candidates who are extended an offer of employment are required to pass a criminal background check.