Sales Solution Specialist (Healthcare & Senior Living)

Sales Specialist (Healthcare & Senior Living)

Reports To

Regional Sales Manager, Healthcare & Senior Living

Location

Boucherville, QC

Type

Full Time

Closing Date

March 28, 2025

Salary Range

$54,431-$112,865

Company Overview

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2024 that ended July 2, 2024, the company generated sales of more than $68 billion USD.

Sysco, one of Canada's Best Employers 2024, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada

For a full list of opportunities, visit www.sysco.ca/careers

Role:

The Sales Solution Specialist is responsible for helping the customer succeed while achieving specific team and individual sales and profit goals set by the company. Provide an exceptional level of business to business (B2B) sales consultation, account management, customer service, and innovative solutions that differentiate Sysco in the marketplace. This role is responsible for the account management and growth of Healthcare & Senior Living independent customer sales with a territory size of approximately 75 Accounts and $18 million.

Role Responsibilities:

• Accountable for Business Development for independent Healthcare (HC) & Senior Living (SL) customers in the local and surrounding area.
• Add product lines to existing customers by identifying opportunities and incorporate team selling activities.
• Develops and delivers sales bids/proposals/presentations and conducts product demonstrations with key decision makers.
• Executes National Sales Team strategy and collaborates on opportunities to obtain new lines and recover lost lines of business.
• Identifies opportunities to improve customer account profitability.
• Manages accurate sales pipeline, consultative activities, and customer contact information in customer relationship management (CRM) tool.
• Supports quarterly business reviews with local customer headquarters to discuss joint opportunities to grow sales and improve profitability.
• Ensures customer contract compliance and define action plans to align to master service agreement (MSA) representations.
• Provides consultative services by providing market trends and insights, identifying integration points with Specialty Companies (Fresh Point, European Imports, SOTF, Buckhead).
• Engages the Customer Experience Team to escalate all customer issues.
• Coordinates and leads all activities and resources for targeted accounts and ensures follow-up on all next step agreements.
• Understands our customers' business and provides value-added solutions through products, services, tools, and information to help them succeed. Provides education, promotes offerings, and leverages these resources to drive business growth with targeted accounts.
• Establishes positive working relationships with all departments in the Region.
• Utilizes CRM tools (Sysco 360) as communication and measurement tool.
• Complies with Sysco's Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their supervisor.
• Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
• Performs other duties as assigned.

Qualifications/Skills/Job Requirements (About you):

• 2 years or more of sales experience required.
• Bilingual in French required
• Experience in healthcare and/or senior living an asset
• Post-Secondary Degree or Diploma in a business-related field; equivalent experience may be considered.
• Intermediate proficiency in Microsoft Office including Excel, Word, PowerPoint, Outlook.
• There will be travel required. A valid driver's license in good standing with access to a vehicle is required.
• Professional salesperson with proven ability to cultivate relationships and grow sales.
• Strong financial acumen and ability to properly plan and execute business plans.
• Demonstrated skills in consultative selling, networking and negotiations.
• Business and restaurant operations acumen to manage sophisticated customers.
• Strong interpersonal skills and ability to work with and influence a variety of key stakeholders.
• Ability to express information in terms of profit and loss, food cost and expense ratio.
• Persuasive communication skills, ability to effectively communicate with internal and external teams.
• Demonstrate a high level of business acumen and interpersonal savvy.
• Excellent organizational and project management skills, including the ability to execute multiple initiatives at the same time.
• Ability to learn the use of proprietary CRM tools for planning and forecasting sales growth.
• Solid analytical problem-solving skills, including familiarity with analyzing reports and deriving insights from data.
• Proactive, self-directed, with the ability to structure a weekly schedule to be successful.

Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.

External candidates submit cover letter & resume via www.sysco.ca/careers

Our Purpose:

Connecting the world to share food and care for one another

Our Mission:

Delivering success for our customers through industry-leading people, products and solutions

Our Identity:

Together we define our future of foodservice and supply chain

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

Here's a sample of the many benefits Sysco colleagues enjoy:

Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts Short-Term and Long-Term Disability Life Insurance Voluntary Optional Insurance Parental Leave Plan Company Pension Plan Group RRSP & TFSA Employee and Family Assistance Stock Purchase Plan Maple Virtual Care Unlimited on-line learning Sysco product discounts Preferred vendor discounts Colleague Resource Groups

(*benefits may vary based on location or bargaining unit)