Salesforce IT Business Analyst
Apply NowCompany: Tata Consultancy Services
Location: Oakland, CA 94601
Description:
Must Have Technical/Functional Skills
Experience with Salesforce CRM tools, SQL, Jira, Agile methodologies.
Experience with Salesforce integrations and third-party applications.
Knowledge of Agile project management methodologies.
Experience with data migration and data management tools.
Familiarity with Salesforce Einstein Analytics.
Roles & Responsibilities
Collaborate with business stakeholders to collect, document, validate, and review business requirements.
Understand the requirements, communicate with business stakeholders, technical architects, designers, developers.
Develop, execute, and document test cases, ensuring thorough validation and defect tracking.
Develop and maintain Salesforce dashboards, reports, and workflows.
Identify and document test cases, defects using tools like Jira and work closely with teams to resolve issues.
Automate validation and testing processes to improve efficiency and reduce manual efforts.
Maintain detailed documentation of testing outcomes, workflows, and issue resolution.
Collaborate with stakeholders to align the technical solutions with business requirements and objectives.
Provide recommendations to improve process workflows and ensure compliance with quality standards.
Conduct user training sessions and provide ongoing support.
Participate in project planning and provide status updates to project managers.
Assist in the design and implementation of system integrations with Salesforce.
Ensure compliance with data governance policies and best practices.
Salary Range: $110,000-$140,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1
Experience with Salesforce CRM tools, SQL, Jira, Agile methodologies.
Experience with Salesforce integrations and third-party applications.
Knowledge of Agile project management methodologies.
Experience with data migration and data management tools.
Familiarity with Salesforce Einstein Analytics.
Roles & Responsibilities
Collaborate with business stakeholders to collect, document, validate, and review business requirements.
Understand the requirements, communicate with business stakeholders, technical architects, designers, developers.
Develop, execute, and document test cases, ensuring thorough validation and defect tracking.
Develop and maintain Salesforce dashboards, reports, and workflows.
Identify and document test cases, defects using tools like Jira and work closely with teams to resolve issues.
Automate validation and testing processes to improve efficiency and reduce manual efforts.
Maintain detailed documentation of testing outcomes, workflows, and issue resolution.
Collaborate with stakeholders to align the technical solutions with business requirements and objectives.
Provide recommendations to improve process workflows and ensure compliance with quality standards.
Conduct user training sessions and provide ongoing support.
Participate in project planning and provide status updates to project managers.
Assist in the design and implementation of system integrations with Salesforce.
Ensure compliance with data governance policies and best practices.
Salary Range: $110,000-$140,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1