Senior Account Manager

Job Details

Account Manager

Account Managers are responsible for overseeing and expanding business relationships with assigned accounts in a specific market territory. They serve as client advocates, ensuring client needs are understood and addressed while meeting business sales objectives.

Responsibilities

• Build and maintain strong relationships with key decision-makers in assigned accounts.
• Position the company as the preferred supplier by understanding customer needs and delivering customized solutions.
• Develop and execute strategic Account Development Plans (ADPs), sales forecasts, and budgets for key accounts, with measurable growth objectives.
• Handle customer projects and sample requests, ensuring quality and alignment with growth targets and company goals.
• Retain and expand existing business by identifying opportunities and introducing additional products or services to customers.
• Negotiate pricing agreements within established guidelines and manage account-specific credit, pricing, rebates, and terms.
• Track market trends, competitor activities, and customer feedback to identify new business opportunities.
• Work closely with internal teams, including R&D, Customer Service, Marketing, and Supply Chain, to ensure seamless project execution and order fulfillment.
• Provide management with regular reports on account performance, market dynamics, and customer insights.
• Perform additional tasks as assigned by management.

This is a home-based position within the assigned sales territory and reports directly to the National Sales Manager.

Qualifications

• A minimum of 4 years of sales experience in the food or a related industry, with a proven track record of meeting sales targets and driving business growth.
• Preferably 5-10 years of technical sales experience in the flavor or food sector.
• Bachelor's degree in a relevant field (e.g., Business, Sales, Marketing) with a strong understanding of technical or food science concepts. A degree in Food Science or a similar science-related discipline is highly desirable.
• In-depth knowledge of customers and competitors in the U.S. market, including customer strategies, project priorities, launch processes, and how to effectively position the company's offerings.
• Strong negotiation and relationship-building skills, with the ability to influence and engage stakeholders at various organizational levels.
• Exceptional communication and presentation skills, both written and verbal.
• Self-motivated and goal-driven, capable of working independently and as part of a team in a fast-paced environment.
• Willingness to travel extensively (50% or more) within the assigned territory and across the U.S., depending on the location of the home office.
• Ability to work effectively with a diverse range of customers.
• Proficiency in Microsoft Office Suite, including PowerPoint. Familiarity with Sage-based or similar sales and R&D software is a plus.

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