Senior Account Manager

Job Summary:

The Senior Account Manager - Compounders is responsible for developing and managing strategic relationships with complex compounders to drive the sales and expansion of Formerra's products and services. This role requires a proactive approach to building and maintaining multi-functional and executive partnerships that enhance customer loyalty, increase revenue, and maximize profitability.

The ideal candidate will possess strong Customer-Centric Selling expertise, exceptional problem-solving skills, and a dynamic, professional presence.

Duties/Responsibilities:

• Drive profitable revenue growth through strategic business development.
• Meet or exceed gross margin targets as a percentage of sales.
• Utilize Customer-Centric Selling methodologies to enhance effectiveness.
• Identify, track, and secure new business opportunities aligned with growth goals.
• Develop and execute account management plans to strengthen customer relationships.
• Act as a trusted advisor, offering tailored solutions to key decision-makers.
• Support strategic planning, including forecasting and goal-setting.
• Expand existing accounts while proactively pursuing new business.
• Define and execute selling strategies, securing orders and optimizing engagement.
• Provide regular progress updates to the Sales Manager.
• Implement marketing campaigns and contribute to product strategy.
• Collaborate with Technical and Customer Service teams to ensure satisfaction.
• Deliver results through effective execution of strategic initiatives.
• Perform additional responsibilities as needed.

Education and Experience:

• Bachelor's Degree required in Plastics or Polymer Engineering, Business, Chemistry, or related discipline.
• 10+ years of sales experience in distribution, manufacturing, account management, or related industries.
• Ability to analyze customer needs and develop strategic solutions.
• Strong technical aptitude with a broad understanding of materials, solutions, and processing.
• Professional presence with excellent verbal, written, and presentation skills.
• Highly self-motivated, organized, and capable of working autonomously with minimal oversight.
• Proven ability to collaborate as a team player while driving individual success.
• Proficiency in Microsoft Word & Excel; SAP & Salesforce experience highly preferred.
• Competitive mindset with a strong work ethic, autonomy, and drive for excellence.

Physical Requirements & Work Setting:

• Requires remaining in a stationary position for prolonged periods of time, and frequent communication.
• Must be able to traverse and operate computer and other office equipment.
• Typical work is in an office environment where the noise level is low to moderate.
• Travel up to 50% may be required, including overnights.

Why Join Us?

• Rewarding work and responsibilities.
• Benefits start Day 1!
• Remote position
• Excellent culture and collaborative team

Formerra is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.