Senior Analyst, IT Infrastructure Operations
Apply NowCompany: Tata Consultancy Services
Location: Calgary, AB T1Y 7M8
Description:
Inclusion without Exception:
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS:
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the worlds largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the worlds best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Skills Required:
Good years of experience in IT infrastructure, preferably in an analyst or windows server admin role.
Highly proficient in Enterprise Infrastructure, Microsoft Azure, M365 office suite & Defender Suite.
Familiarity with modern operating systems, server platforms and virtualization (Nutanix, Hyper- V, & VMware) technologies.
Strong knowledge of Active Directory, Group Policy, DNS, SCCM, SCOM, Intune, DHCP, Exchange on-premises and PowerShell.
Working knowledge of Intune policy management, including implementation experience. Autopilot rollouts and Apple Business Manager knowledge preferred.
Knowledge of cybersecurity principles and best practices, including endpoint protection, data encryption, and identity management.
Strong troubleshooting and problem-solving skills, with the ability to analyze complex issues and implement effective solutions.
Must be a detail-oriented person with demonstrated ability to collate and manipulate data efficiently to drive insights and action plans.
Excellent communicator with demonstrated ability to articulate technical initiatives to business stakeholders in email, PowerPoints, and long-format documents.
Roles and Responsibilities:
Responsible for leading technical projects from planning to implementation, ensuring they are completed on time, within budget, and meet quality standards.
Assist in planning, designing, implementing, and delivering infrastructure environment to support company strategic initiatives
Ensure new technologies planned for production have appropriate support and training plans for successful deployment to the business
Monitor and maintain enterprise systems and environment to ensure service level agreements are met and security compliance is maintained to meet regulatory requirements
Research and recommend innovative and, where possible, automated approaches for system administration tasks. Identify strategies that leverage our resources and provide economies of scale
Coordinate with vendors, contractors, clients and internal customers to ensure smooth implementation and operations of new systems/applications.
Drive processes to adequately forecast for new services and growth of existing services while simultaneously implementing opportunities for cost reductions and efficiencies.
Meet with decision makers, systems owners, and end users to define business requirements and systems goals and identify and resolve business systems issues.
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Support all IT Infrastructure and Operations functions by developing system and process documentation and driving awareness across the IT business.
Support research on hardware and software products to develop business cases that justify recommendations and support purchasing efforts.
Work with IT Infrastructure and Operations leadership to build, articulate, and execute strategy for process and technology initiatives.
Provide project coordination and tactical support for minor operational and capital projects.
Work with infrastructure support groups and Service Management to provide performance analytics and support continuous improvement initiatives.
Provide communications and change management support for IT Infrastructure and Operations initiatives within IT and enterprise.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.
About TCS:
TCS is an IT services, consulting, and business solutions organization that has been partnering with many of the worlds largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive-powered portfolio of business, technology, and engineering services and solutions is delivered through its unique Location Independent Agile delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS employs over 612,000 of the worlds best-trained consultants in 55 countries. The company generated consolidated revenues of US $29 billion in the fiscal year ended March 31, 2024, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Skills Required:
Good years of experience in IT infrastructure, preferably in an analyst or windows server admin role.
Highly proficient in Enterprise Infrastructure, Microsoft Azure, M365 office suite & Defender Suite.
Familiarity with modern operating systems, server platforms and virtualization (Nutanix, Hyper- V, & VMware) technologies.
Strong knowledge of Active Directory, Group Policy, DNS, SCCM, SCOM, Intune, DHCP, Exchange on-premises and PowerShell.
Working knowledge of Intune policy management, including implementation experience. Autopilot rollouts and Apple Business Manager knowledge preferred.
Knowledge of cybersecurity principles and best practices, including endpoint protection, data encryption, and identity management.
Strong troubleshooting and problem-solving skills, with the ability to analyze complex issues and implement effective solutions.
Must be a detail-oriented person with demonstrated ability to collate and manipulate data efficiently to drive insights and action plans.
Excellent communicator with demonstrated ability to articulate technical initiatives to business stakeholders in email, PowerPoints, and long-format documents.
Roles and Responsibilities:
Responsible for leading technical projects from planning to implementation, ensuring they are completed on time, within budget, and meet quality standards.
Assist in planning, designing, implementing, and delivering infrastructure environment to support company strategic initiatives
Ensure new technologies planned for production have appropriate support and training plans for successful deployment to the business
Monitor and maintain enterprise systems and environment to ensure service level agreements are met and security compliance is maintained to meet regulatory requirements
Research and recommend innovative and, where possible, automated approaches for system administration tasks. Identify strategies that leverage our resources and provide economies of scale
Coordinate with vendors, contractors, clients and internal customers to ensure smooth implementation and operations of new systems/applications.
Drive processes to adequately forecast for new services and growth of existing services while simultaneously implementing opportunities for cost reductions and efficiencies.
Meet with decision makers, systems owners, and end users to define business requirements and systems goals and identify and resolve business systems issues.
Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
Support all IT Infrastructure and Operations functions by developing system and process documentation and driving awareness across the IT business.
Support research on hardware and software products to develop business cases that justify recommendations and support purchasing efforts.
Work with IT Infrastructure and Operations leadership to build, articulate, and execute strategy for process and technology initiatives.
Provide project coordination and tactical support for minor operational and capital projects.
Work with infrastructure support groups and Service Management to provide performance analytics and support continuous improvement initiatives.
Provide communications and change management support for IT Infrastructure and Operations initiatives within IT and enterprise.
Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.