Senior Billing & Colllections Manager

Safety NetAccess is an outstanding, privately owned company that holds a great deal of opportunity for professionals interested in joining a smart, ambitious, hard-working, expanding team and pursue an exciting career.

Senior Billing & Collections Manager

Location: Westwood, MA

JOB DESCRIPTION

Technology firm is seeking a full-time experienced Senior Billing and Collections Manager to oversee the entire billing and collections process. The Senior Manager will play a key role within the Order to Cash team and broader Finance organization to provide real-time support and analytics. The ideal candidate will have excellent attention to detail, strong analytical skills, and the ability to manage a team.

Duties and Responsibilities:

• Lead a team of accounting specialists to scale and automate daily operations and support strategic initiatives across the organization.
• Assist with creating invoices to be sent directly to the client.
• Approve and process credit memos as necessary.
• Assist with reconciling complex accounts.
• Assist with completing conditional/unconditional lien waivers and payment applications, including notarization.
• Support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.
• Provide prompt and accurate support to customers, sales representatives, field service representatives, and other company staff.
• Respond to external and internal customer requests via phone and email.
• Update and maintain billing records and customer profiles.
• Prepare various customer reporting as necessary.
• Assist in internal and external audits related to billing and collections.
• Assist with other accounting department functions as needed. These could include batching invoices, calculating sales tax, bank reconciliations and calculating agent commissions.

Job Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree in accounting with strong complimentary experience.
• Strong attention to detail and advanced analytical and organizational skills.
• Demonstrated proficiency with QuickBooks and ideally, knowledge of Sage Intacct as the company is migrating to Sage Intacct shortly.
• Working knowledge of Microsoft Office Suite, specifically Outlook, Word, and Excel.
• Exercises discretion and an ability to work independently.
• Ability to juggle competing priorities in a fast-paced work environment.
• Ability to analyze workload and prioritize tasks and assignments according to importance.
• Ability to quickly and effectively respond to email queries.
• Candidate must be able to complete the duties and responsibilities of this job with reasonable accommodation.
• Professional demeanor particularly with clients regarding billing and collections.

Candidate must be able to successfully perform the necessary responsibilities and functions of the job with or without reasonable accommodation. This position will reside at SNA headquarters in Westwood, MA.

*Safety NetAccess does not accept solicitation from staffing agencies*