Senior Billing Coordinator
Apply NowCompany: Ropes & Gray
Location: New York, NY 10025
Description:
About Ropes & Gray
Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years - rankings that honor the "best of the best" law firms.
The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.
The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.
Ropes & Gray is an equal opportunity employer.
Overview
The Senior Billing Coordinator ("SBC") is responsible for managing the unbilled and billed inventory for a portfolio of top revenue-producing clients and lawyers. This includes producing invoices for clients with complex billing arrangements, complying with applicable collection policies and adhering to outside counsel guidelines. The SBC will work closely with partners and their secretaries, other lawyers, client contacts and Finance staff to ensure the billing process is done in a timely and accurate manner and that client balances are paid on time.
Responsibilities
Qualifications
Compensation and Total Rewards Package
Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.
Working Conditions
This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.
Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years - rankings that honor the "best of the best" law firms.
The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.
The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.
Ropes & Gray is an equal opportunity employer.
Overview
The Senior Billing Coordinator ("SBC") is responsible for managing the unbilled and billed inventory for a portfolio of top revenue-producing clients and lawyers. This includes producing invoices for clients with complex billing arrangements, complying with applicable collection policies and adhering to outside counsel guidelines. The SBC will work closely with partners and their secretaries, other lawyers, client contacts and Finance staff to ensure the billing process is done in a timely and accurate manner and that client balances are paid on time.
Responsibilities
- Manage the billing process for a select portfolio of high profile lawyers/clients including detailed knowledge of applicable client terms, discount arrangements and lawyer and client preferences. Specifically, the SBC will ensure:
- The billing process, from pro formas to final billing is done accurately and timely in accordance to Firm standards and client guidelines
- Client guidelines are documented, updated and complied with
- E-billing issues are identified and promptly resolved
- Manage the unbilled and billed inventory for the assigned group of lawyers/clients:
- Ensure consistent and regular communication with Billing Responsible Partners related to aged balances, both billed and unbilled
- Enter summary notes on a monthly basis into *Collect
- Leverage secretaries and Finance management to escalate problem accounts
- Make recommendations for write-offs of aged or disputed balances where appropriate
- Ensure that requests for special rates and alternative fee arrangements are communicated to the Pricing Committee for review and ultimate disposition
- Assist with the application of unidentified cash receipts
- Maintain documentation of procedures, deadlines and other client and lawyer preferences related to billing
- Respond to information requests from lawyers, clients and administrative staff related to inventory levels, time and cost entries, billing reconciliations, outstanding receivables and cash receipts
- Support client and partner requests for accrual information that is timely and accurate
- Other related duties as assigned
Qualifications
- Bachelor's degree preferred
- Strong analytical, critical thinking and effective communication skills
- A minimum of five years' experience in a professional services environment using time and billing software such as Elite or Aderant
- Provide superior customer service
- Demonstrated proficiency with MS Excel, including advanced features such as pivot tables and filters
- Self-directed with a strong work ethic; capable of working independently with limited supervision
- Ability to occasionally work outside of established business hours and adjust personal schedule to meet deadlines is required
Compensation and Total Rewards Package
Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.
- New York: $73,900 - $112,650
- Washington, D.C.: $70,500 - $107,550
Working Conditions
This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.