Senior Business Intelligence Systems

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Company: Harris County Sheriff's Office, TX

Location: Houston, TX 77084

Description:

Location : Houston, TX
Job Type: Regular Full-time
Job Number: 2025-01088-E
Department: Executive Bureau
Division: Performance & Efficiency
Opening Date: 02/28/2025
Closing Date: 3/9/2025 11:59 PM Central

Position Description
The Performance & Efficiency Division is a new and innovative concept devised by the Harris County Sheriff's Office. The Performance & Efficiency Division aims to increase public safety through process and data analysis, identification and monitoring of key performance indicators, reduction of barriers to efficiency, and implementation of evidence-based practices.

We seek a versatile and highly skilled professional to fill the hybrid role of Senior Business Intelligence (BI) Systems Administrator II. This role combines expertise in business intelligence, systems analysis, and programming to deliver innovative solutions, streamline processes, and support the organization's strategic goals. The ideal candidate will possess a deep understanding of data analytics, application systems, and software development to design, develop, and implement solutions that align with business needs.

Duties and Responsibilities
  • Business Intelligence and Analytics:
    • Analyze business processes and requirements to design, develop, and implement BI solutions.
    • Create and maintain dashboards, reports, and visualizations using tools like Power BI, Tableau, or Qlik.
    • Extract, transform, and load (ETL) data from various sources to build efficient data pipelines.
    • Perform data modeling and create databases to support analytical and reporting needs.
    • Identify trends, patterns, and actionable insights from data to inform decision-making.
    • Responsible for identifying, developing, and implementing recommendations to inform future data analytics projects, such as forecast models, etc.
  • Application Systems Analysis:
    • Collaborate with stakeholders to understand business needs and translate them into technical requirements.
    • Evaluate, design, implement, and maintain enterprise application systems.
    • Analyze and optimize system workflows, integrations, and performance.
    • Provide recommendations for process improvements and system enhancements.
    • Troubleshoot application issues and ensure system reliability and uptime.
  • Programming and Development:
    • Responsible for the full life cycle of data analytics to include requirements gathering, analysis design, data collection and cleaning, performing analysis, and reporting findings
    • Design and deliver interactive dashboards, reports (including ad-hoc), and maps that combine multiple data sources to deliver key metrics, trends, and insights to stakeholders using tools such as Excel, MSSQL, and PowerBI
    • Perform advanced data management, data cleaning, data analysis, and data visualization using tools such as Excel, SQL, R, Python, and PowerBI
    • Develop, test, and maintain custom software applications and system integrations.
    • Write clean, efficient, and well-documented code in programming languages such as Python, Java, C#, or SQL.
    • Automate manual processes and workflows through custom scripting or tool development.
    • Ensure compatibility, scalability, and security in all development efforts.
    • Collaborate with cross-functional teams to ensure seamless deployment and system functionality.
  • Project Management and Collaboration:
    • Lead or participate in cross-functional project teams to implement new applications or enhancements.
    • Work with leaders and domain experts to identify business needs, create analysis plans, identify deliverables, and communicate key insights.
    • Document system designs, workflows, and technical specifications.
    • Provide training and support to end-users on BI tools and application systems.
    • Prepare flow process diagrams and other design graphics
    • Frequently embed with internal and external IT Divisions to gain new knowledge and familiarity with new systems and the agency's IT protocols through direct support to customer requests for support
    • Reports to the Director of Performance & Efficiency, or designated authority

  • This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.

    Requirements

    • Bachelor's degree in Computer Science, Information Systems, Data Analytics, or a related field
    • Minimum of ten (10) years of experience as a Senior Business Intelligence Analyst, Programmer, Systems Applications Analyst, or equivalent
      • NOTE: Equivalent combination of education, experience, and skills may be considered.
    • Writing code and scripts
    • Application design & data modeling techniques
    • Work with SQL Server, including, but not limited to, installing, maintaining, modifying, and manipulating data using T-SQL, custom stored procedures, views, maintenance plans, etc
    • Experience in the use and/or support of a modern Jail Management System (JMS) software application
    • Experience with some or all of the following: SQL Server, Azure, PowerShell, Crystal Reports, PowerSchool products, SharePoint, Power BI, Moodle, Visual Studio, or Laserfiche

    Knowledge:
    • Principles, methods, and techniques used in the course of work for the IT Applications Developer series
    • Principles and techniques applied to IT devices, applications, and systems

    Skilled in:
    • Proficient in the use of Microsoft Office applications, including MS Word, Excel, and PowerPoint
    • Excellent presentation skills to relay information to all levels of the chain of command
    • Language skills so that written and oral communications can be presented with acceptable grammar, spelling, punctuation, and diction

    Ability to:
    • Gather and analyze data, reason logically, draw valid conclusions, and make appropriate recommendations
    • Resolve technical problems and innovate more efficient use of IT resources
    • Perform systems analysis work and problem-solving
    • Work cooperatively with others
    • Communicate effectively with large groups
    • Lift and carry packages up to 35 pounds

    Preferences

    • Experience in the use and/or support of a modern Jail Management System (JMS) software application
    • Five years or more of experience using the Harris County Justice Information Management System (JWEB)
    • Microsoft Certified: Data Analyst Associate or equivalent.
    • Certified Business Intelligence Professional (CBIP).
    • Relevant certifications in programming or systems analysis.
    • Detailed knowledge and experience of Harris County Jail operations
    • Prior training experience within the HCSO

    General Information
    Work Environment

    This job operates in a professional office environment. Job duties will include supporting administration and operations on the secure side of the detention facilities and will result in contact with inmates. This role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and fax machines.

    Physical Demands

    This role is sedentary, however, the ability to lift and carry up to 35 pounds is necessary to lift files and/or boxes of files, documents, etc.

    Position Type and Typical Hours of Work

    This is a full-time position. Days and hours of work are typically Monday through Friday, 8:00 am to 5:00 pm. Hours may vary based on the business needs of the department.

    Equal Opportunity Statement

    Harris County is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.
    Note:
    • Applicant submission of the Job Request Packet does not guarantee an interview
    • To qualify for this position, the required experience, education, and skills must be clearly stated on your application's employment history
    • Resumes are welcome, but we do not use any information provided on your resume for qualifications
    • Experience obtained while in the military must also be included as part of your employment history on the application
    • Incomplete applications will not be considered
    Equal Opportunity Statement
    Harris County is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.
    Due to a high volume of applications, positions may close prior to the advertised closing date if sufficient applications have been received
    BENEFITS

    Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as a defined benefit retirement plan.
    The following list of benefits is offered only to employees in regular (full-time) positions:
    • Medical
    • Dental
    • Vision
    • Wellness
    • Life Insurance
    • Long-term disability
    • Employee Assistance Program
    • 10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.
    • 10 county holidays plus one (1) floating holiday
    • Paid Parental Leave
    • Professional development opportunities
    • Dependent Care Reimbursement Plan
    • Healthcare Reimbursement Account
    • 457 Deferred Compensation Plan

    The following benefits are also available to regular (full-time) employment and may be available to part-time employees:

    • Retirement pension (TCDRS)
      • Flexible schedules (varies by department)
        • Transportation Assistance (Metro RideSponsor Program)


    In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
    For plan details, visit the Harris County benefits website:
    01

    Employees of the Harris County Sheriff's Office (HCSO) are exposed to confidential and law enforcement sensitive information. A thorough background investigation is required to properly evaluate the suitability of applicants for employment. For this reason, it is essential that you provide accurate information in all aspects of the process. The process will end for applicants who fail to provide truthful information. The following questions address information required to start the pre-qualifying requirements of the recruitment process. All information obtained herein will be used for purposes of initiating a background investigation only. Additional questionnaires will be required at later stages of the application process. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, sex, age, national origin or disability.
    • I have read the above statement and understand that by submitting this application I agree to be subject to a background investigation including but not limited to education, employment, driving record, criminal history, financial responsibility, or any such areas of investigation deemed reasonable and justifiable for purpose of employment with the HCSO.

    02

    An Applicant must be willing to accept any assignment or shift within the Sheriff's Office, to include working on weekends and holidays, as well as additional shifts as needed. Are you willing to work any shift or hours assigned to you?
    • Yes
    • No

    03

    What is the highest level of education you have completed as it pertains to this position? Please select from below. REQUIRED: (A copy of an official certificate, diploma, and/or transcript must be attached to the application)
    • Associate's Degree in Computer Science, Information Systems, Data Analytics, or a related field
    • Bachelor's degree in Computer Science, Information Systems, Data Analytics, or a related field
    • Master's degree or higher in Computer Science, Information Systems, Data Analytics, or a related field
    • High School Diploma or GED equivalency
    • Associate's Degree in another field of study
    • Bachelor's Degree in another field of study
    • Master's Degree or higher in another field of study
    • None of the above

    04

    Which of the following best describes your years of paid work experience as a Senior Business Intelligence Analyst, Programmer, Systems Applications Analyst, or equivalent? To be considered, experience must be clearly documented on the "Employment History" section of your application. Please do not state, "See Resume."
    • Ten (10) years, but less than eleven (11) years
    • Eleven (11) years, but less than twelve (12) years
    • Twelve (12) years, but less than thirteen (13) years
    • Thirteen (13) years, but less than fourteen (14) years
    • Fourteen (14) or more years
    • None of the above

    05

    Please describe your experience as a Senior Business Intelligence Analyst, Programmer, or Systems Applications Analyst.
    06

    Do you have experience with any of the following?Click all that apply.
    • Writing code and scripts
    • Application design & data modeling techniques
    • Work with SQL Server, including, but not limited to, installing, maintaining, modifying, and manipulating data using T-SQL, custom stored procedures, views, maintenance plans, etc
    • Experience in the use and/or support of a modern Jail Management System (JMS) software application
    • Experience with some or all of the following: SQL Server, Azure, PowerShell, Crystal Reports, PowerSchool products, SharePoint, Power BI, Moodle, Visual Studio, or Laserfiche
    • Not Applicable

    07

    Do any of the following pertain to you as it relates to this position?Check all that apply.
    • Experience in the use and/or support of a modern Jail Management System (JMS) software application
    • Five years or more of experience using the Harris County Justice Information Management System (JWEB)
    • Microsoft Certified: Data Analyst Associate or equivalent.
    • Certified Business Intelligence Professional (CBIP).
    • Relevant certifications in programming or systems analysis.
    • Detailed knowledge and experience of Harris County Jail operations
    • Prior training experience within the HCSO
    • None of the above

    08

    Please provide your full name (Last Name, First Name, Middle Name (no initials)
    09

    Please provide your date of birth. (MM/DD/YYYY)
    10

    Please select your age range below. (As of today)
    • 21 years or older
    • 18 to 20 years old
    • 17 or younger

    11

    REQUIRED: Please Provide your Social Security Number (SSN)
    12

    Which of the following citizenship status apply to you?
    • United States Citizen (Born or Naturalized)
    • Permanent Resident (Legally authorized to live and work in the United States)
    • None of the above

    13

    Please provide your place of birth (city, county, state, and country)
    14

    Do you have a valid driver's license? NOTE: A Texas issued driver's license is required prior to start date.
    • Valid driver's license
    • State issued ID card
    • None of the above

    15

    REQUIRED: Please provide your current driver's license or state-issued ID number, state, and expiration date. If you do not have a driver's license please enter N/A.
    16

    Have you ever been employed with a law enforcement agency or correctional facility in any position?
    • Currently Employed
    • Previously Employed
    • Never been employed at a law enforcement agency or correctional facility

    17

    If yes, please list of ALL Law Enforcement and/or Correctional facilities where you have worked (provide the name of the facility, address and years employed). Type "N/A" if not applicable
    18

    If you have worked at a law enforcement agency or correctional facility, have you ever been terminated, resigned in lieu of termination, or resigned while under investigation?
    • Yes
    • No
    • Not Applicable

    19

    If yes, please explain (provide details): Type "N/A" if not applicable
    20

    Have you ever....? Please select all that apply.
    • Been Convicted of a felony
    • Been accused/charged with a felony that was dismissed, received deferred adjudication and/or probation
    • Been convicted of a Class A misdemeanor, or the equivalent
    • Been convicted of a Class B misdemeanor, or the equivalent within the last 10 years
    • Been convicted of a Class B misdemeanor, or the equivalent over 10 years ago from today's date
    • Been accused/charged with a Class B misdemeanor or equivalent that was dismissed, received deferred adjudication and/or probation
    • Been dishonorably discharged from the United States armed forces
    • None of the above

    21

    Please explain your answer below. Include the type of offense, date charged and date of discharge.Type "N/A" if not applicable
    22

    The Harris County Sheriff's Office has a strict policy on drug usage. If selected you will be required to take a pre-employment drug screening. All HCSO employees are also subject to random drug testing during the course of their employment. Please answer the following drug use related questions truthfully, the admittance of past drug use will not necessarily prevent you from future employment with the HCSO.
    • I acknowledge the HCSO has a strict drug use policy and that I will be subjected to a drug screening at some point in the recruitment process.

    23

    Have you ever sold/distributed illegal substances? (e.g. marijuana, prescription drugs, crack, meth, etc.)
    • Yes
    • Never

    24

    If you answered yes, please explain what kind of illegal substance you sold/distributed and the date you last did. If you answered "never", please type N/A.
    25

    Have you ever used any form of marijuana?
    • Yes
    • No

    26

    If yes, please explain and provide the date (day, month and year) of the last time you used marijuana. Type "N/A" if not applicable.
    27

    How many times have you used a prescription drug not prescribed to you?
    • Once
    • 2 or 3 times
    • 4 or 5 times
    • 6 or 7 times
    • 8 or 9 times
    • 10 or more times
    • Weekly
    • Monthly
    • Never

    28

    When was the last possible date that you used a prescription drug not prescribed to you? Provide a specific date or at least month and year Type "N/A" if not applicable
    29

    Have you ever used any of the following drugs? (Select all that apply)
    • Speed (Crystal meth, meth, crank, etc.)
    • Cocaine
    • LSD
    • X.T.C. (Ecstasy)
    • Heroine
    • Steroids
    • Opium
    • Other illegal substances
    • None of the above

    30

    If yes, please list the substance used and last possible date (day, month, year) you used any form of illegal drugs. Type "N/A" if not applicable
    31

    Have you ever been an officer, a member or made a contribution to an organization that advocates or practices the commission of acts of force or violence to discourage others from exercising their rights under the United States Constitution or rights granted by law?
    • Yes
    • No

    32

    If yes, please explain your involvement and provide the name of the organization, location, your position and how long you have been/were a member of the organization. Type "N/A" if not applicable
    33

    Submitting a complete application is the key to successful recruitment. Please read the following requirements carefully and ensure you have provided/documented all required information. 1) Complete employment history is required to be eligible for consideration. Your application's "Employment History" section must include all work history for the past 7 years or all available work history if you have been working for less than 7 years. Begin with your current (or most recent) job. Include full-time, part-time, temporary, seasonal, military assignments and unpaid internships. Periods of unemployment between jobs should also be listed. Type "Unemployed" in the employer's box and list the dates you were unemployed. 2) Complete education history is required. The "Education History" section must list all High Schools attended, as well as all Colleges or Universities if applicable. List name of the school, location (city and state), and dates attended. SUBMITTING AN INCOMPLETE APPLICATION WILL CAUSE DELAYS IN PROCESSING YOUR APPLICATION OR EVEN DISQUALIFICATION.
    • I have reviewed my application and verified I have completed all required "Employment History" on this application.
    • I have reviewed my application and verified I have completed all required "Education History" on this application.

    Required Question

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