Senior Center Manager

Salary: $64,097.02 - $96,145.66 Annually
Location : 78205, TX
Job Type: 4C Full-Time
Job Number: 2025-00886
Department: Department of Human Services
Opening Date: 03/17/2025
Closing Date: 4/1/2025 11:59 PM Central
Grant Funded: No
FLSA Status: Exempt

Job Summary

Under administrative direction, is responsible for the planning, managing, and promoting of all services, programs, and activities which promote the quality of life and well-being of senior adults at a City of San Antonio Comprehensive Senior Center. Responsible for the day-to-day
operations, the accessibility, security, and maintenance of the facility. Exercises direct supervision over assigned staff.
This position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

Work Location
One of the City's Comprehensive Senior Centers

Work Hours
7:00 a.m. - 4:00 p.m., Monday - Friday
Essential Job Functions

• Manages and oversees daily operations and services of a comprehensive senior center.
• Develops, promotes, educates, and supports programs, services, and activities for senior adults. Solicits partnerships with other agencies or organizations that could offer related services. Drives continuous improvement of programs and services based on current participant and community needs. Works with volunteer coordinator in the volunteer application and orientation for senior services.
• Oversees and coordinates safety practices of staff and participants including the accessibility to and maintenance of the facility. Ensures all equipment and systems function properly, diagnoses problems, and coordinates repair and maintenance.
• Manages and participates in development and implementation of the annual operating budget.
• Ensures services, operations, and activities are compliant with applicable Federal, State, and local regulations. Ensures compliance with requirements associated with contracts and/or grants.
• Establishes, implements, and maintains Senior Service Center's goals, objectives, policies, and priorities in accordance with the division's policies and practices.
• Receives and/or conducts investigations of complaints and coordinates resolution.
• Coordinates and prepares reports and recommendations, composes correspondence, and represents center at meetings. Ensures maintenance and accuracy of facility records.
• Interviews, selects, supervises, develops, evaluates, counsels, and disciplines personnel according to established COSA policies, procedures, and guidelines.
• Acts as a resource to and liaison between Senior Service Center and the department as well as external contacts such as elected officials, constituents, businesses, and agencies.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelor's Degree from an accredited college or university.
• Five (5) years of progressively responsible experience in community services, social services, program development, or related field, including three (3) years supervisory experience.
• Valid Class "C" Texas Driver's License

Preferred Qualifications

• Fluent in Spanish (speak, read, and write).
• Experience working in social/human services.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of social services programs and resources; case management; particular needs, issues, and concerns of a senior adult population.
• Knowledge of Federal State, and local laws ordinances, regulations, and issues impacting senior adults.
• Knowledge of principles and practices of supervision, training, and personnel management.
• Knowledge of project management.
• Knowledge of facilities management and operations.
• Skill using a personal computer and associated software programs.
• Ability to supervise, train, and evaluate employees.
• Ability to provide leadership and conduct regular meetings with City staff and/or other agencies.
• Ability to interpret and apply Federal, State, and local policies, procedures, laws, and regulations.
• Ability to communicate clearly and effectively.
• Ability to conduct and participate in current and long-range planning.
• Ability to analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
• Ability to establish and maintain effective working relationships with co-workers, management, and the public.
• Ability to work primarily inside an office environment.
• Ability to perform all the physical requirements of the position, with or without accommodations.

Benefits Information
The City of San Antonio (CoSA) strives to provide a competitive compensation and benefit package to attract and retain a highly skilled workforce. To accomplish this, CoSA offers subsidized health care benefits for active and retired employees, paid disability benefits, paid life insurance, as well as automatic participation in a pension program which is currently matched two to one.

For more detailed information, please click on the following link to view Benefits offered by the City of San Antonio:

Note:

• Part-Time, Temporary, and non-City positions are not eligible for CoSA Benefits.
• Holiday and Leave benefits for Pre-K 4 SA positions may be different than what is listed at the above link.

Additional Information
The City Of San Antonio is an Equal Opportunity/Reasonable Accommodation Employer. This means that the City does not discriminate on the basis of race, religion, sex (gender), age, disability, national origin, genetic information, or sexual orientation. All individuals are encouraged to apply and compete for jobs with the City of San Antonio.

If you require assistance at any stage of the application process due to a disability, please contact the so that accommodations may be made to meet your needs. Our telephone number is 210-207-8705 and our fax number is 210-207-2285.
01

Are you a current regular full time or part time CoSA employee?

• Yes - I am a Full Time City Employee.
• Yes - I am a Part Time City Employee.
• No - I am not a Full Time or Part Time City Employee.

02

Are you a veteran or active member of the armed forces?

• Yes
• No

03

Are you a San Antonio Ready to Work Program (SAR2W) or Train for Jobs San Antonio Program (TfJSA) participant?

• Yes - SA Ready to Work Program
• Yes - Train for Jobs SA Program
• Yes - Both Programs
• No

04

Do you have a valid Driver's License?

• Yes
• No

05

What best describes your highest level of education at the end of the current semester?

• Some High School
• High School Diploma or GED recognized by the Texas Education Agency or a regional accrediting agency
• 30+ completed semester hours (credits) from an accredited college or university
• 60+ completed semester hours (credits) from an accredited college or university
• Associate's Degree from an accredited college or university
• 90+ completed semester hours (credits) from an accredited college or university
• 120+ completed semester hours (credits) from an accredited college or university
• Bachelor's Degree from an accredited college or university
• Master's Degree from an accredited college or university
• PhD, JD, or other Post Graduate Degree from an accredited college or university
• None of the above

06

How many years of progressively responsible experience do you have in community services, social services, or program development?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years
• 10 years
• 11 years
• 12 years
• 13 years
• 14 years
• 15 years +

07

How many years of supervisory experience do you have in community services, social services, program development, or a related field?

• None
• Less than one year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years +

08

How would you rate your ability to speak Spanish?

• Beginner
• Intermediate
• Advanced
• Fluent
• None of the above

09

How would you rate your ability to read Spanish?

• Beginner
• Intermediate
• Advanced
• Fluent
• None of the above

10

How would you rate your ability to write Spanish?

• Beginner
• Intermediate
• Advanced
• Fluent
• None of the above

11

Please describe your experience managing a social service program that works with older adults. If you do not have experience, answer "n/a".
12

Describe your experience in planning, developing, and implementing programming for older adults. If you do not have experience, answer "n/a".
13

Describe your supervisory experience and philosophy. Provide examples of how you motivate staff and develop an environment of cooperation and professional growth for your team. If you have no supervisory experience, answer "n/a".
14

Please describe your experience working with partner agencies, organizations, associations, boards, and commissions, etc. If you do not have experience, answer "n/a".
15

I acknowledge that this position is an "unclassified" position and has no disciplinary appeal rights to the Municipal Civil Service Commission. This position is likewise subject to at-will employment status and can be terminated at any time for any reason.

• I acknowledge

16

I understand that if I have a need for a reasonable accommodation to participate in the recruitment and interview process, I can contact the Human Resources Department at AskHR@sanantonio.gov or 210-207-8705. I further understand that if an accommodation is necessary to perform the position for which I have applied, I can contact HR after an offer has been extended.

• I acknowledge.

Required Question