Senior Consultant - Oracle Field Service Cloud

Apply Now

Company: Infosys Limited Digital

Location: Calgary, AB T1Y 7M8

Description:

Job details

State / Region / Province

Alberta, Ontario

Work Location

Calgary, Mississauga

Domain

Delivery

Interest Group

Infosys Limited

Skills

Technology|Oracle Cloud|Oracle Field Service Cloud

Company

ITL Canada

Requisition ID

129957BR

Country

Canada

Job description

Infosys is seeking an Oracle Field Service Cloud Senior Consultant . The role is required to work with business and IT teams at a customer's organization technical and functional support for Oracle Field Service Cloud (OFSC) application. This role involves managing application support tickets, troubleshooting issues, configuring the application, and ensuring seamless integration with other enterprise systems.
Required Qualifications:

Candidate must be located within commuting distance of Waterloo, Ontario or be willing to relocate to the area. This position may require travel.
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience.
Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:
  • Candidate must have 5+ years of relevant experience in implementing, enhancing, and supporting Oracle Field Service Cloud (OFSC) application
  • Strong technology skills in Oracle Field Service Cloud.
  • Hands on experience in OFSC setups including message scenarios, filters, routing, plugins.
  • Strong domain and process knowledge of Field Service
  • Ability to engage with different stakeholders, understand requirements, analyze the field service processes, and deliver an Oracle Field Service cloud-based solution.
  • Ability to handle production incidents, troubleshoot OFSC issues including integration issues, deliver OFSC fixes, and work with interfacing teams to resolve incident.
  • Experience in OFSC integration with Maximo and experience is other Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirable.
  • Candidates with Oracle Certification in Oracle Field Service Cloud will be preferred
  • Should have fluent communication skills, must have worked in Client facing roles
  • Able to work in a fast-paced environment with a diverse group of people
The job may entail travel to client sites. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.
Estimated annual compensation range for the candidate based in the below location will be:
Ontario: $ 89004 to $ 103042.

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Similar Jobs