Senior Director Data Center Networks

ADP is hiring a Senior Director of Data Center Network Engineering

Locations: Roseland NJ, Alpharetta GA

• Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?
• Are you an inspiring leader who people have followed and worked for over and over again?
• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Well, this may be the role for you!

The Sr. Director of Data Center Network Engineering is a Senior Leadership role responsible for strategic planning, and management of a mix of 30+ Datacenters, Branch Engineering, and Co-locations. Reporting to the Sr. Director of Data Center Network Engineering will be the Director of Branch Engineering and a global staff of data center network architects and engineering staff worldwide. The Sr. Director will ensure that all Data Centers are operating consistently, resiliency, efficiently and securely. This includes ensuring the health and hygiene of all Data Center systems, handling end-of-life, and conducting capacity planning, monitoring, and partnering with our Global Security Office for any compliance findings. The Sr. Director is also responsible for Observability, Network Analytics, Incident response management, and device estate hygiene for all data centers worldwide.

In this role, you will be responsible for Lifecycle management across all Network assets ensuring the hardware, software, firmware is always compliant and fully supported. You will ensure all critical and relevant services are monitored and alerted and to the extent possible configured for auto-remediation. You will ensure all assets are in ITAM/CMDB with a high degree of accuracy and with relevant hardware, software and firmware information as well all upstream / downstream connections and dependencies. You are responsible for capacity and performance management ensuring adequate capacity to support the infrastructure while maintaining high availability. You will drive a culture of automation across all request fulfilment and drive toward zero change induced incidents in this space. You will Lead a culture of ensuring urgency around identification of root causes and implementation of after actions to ensure prevention of future outages. You will drive product culture in infrastructure roadmap, and enhance the decision process with focus on ROI analysis and OKR tracking.

Key responsibilities:

• Operations: A key to success is the continual operations of our critical datacenters. Technical leadership when P1 critical outages arise and identifying root cause quickly.
• Technology Leadership: Responsible for providing critical technology leadership specifically to drive the adoption of Network as a Service in support of our Data Center and SDN. Leading Branch and Data Center Architecture to help ADP build a successful future.
• Security and Compliance:Collaborating with security teams to implement and maintain robust security measures, ensuring compliance with industry regulations and data protection standards.
• Strategic Planning:Using a data driven approach, develop the plan and roadmap for network deliver and network lifecycle management including device refresh activities, aligning it with business goals and technology standards. Ensure measurable metrics are in place to report on goals and objectives. Interface with Program/ Project managers to plan and coordinate network projects ensuring deadlines are met, resources are allocated appropriately, and risks are managed effectively.
• Budgeting and Resource Planning:Manage the global infrastructure engineering budget, identifying, and justifying investments in new technologies or upgrades, and optimizing resource allocation. Working with regional finance and procurement teams to analyze, forecast budget and procurement needs to meet global infrastructure objectives. Create necessary PnL (Profit & Loss) business cases, ROI and Cost Avoidance Models
• Team Leadership:Manage a team and managers of associates. Emphasis on project/time management and performance management - by providing coaching, mentorship, support and performance reviews to ensure efficient and effective execution of projects. Ensure everyone on the team understands the vision and their role in the team(s). Foster collaboration with other teams within Global Infrastructure.
• Vendor Management:Evaluate and select external vendors and service providers.
• Collaboration and Communication:Build strong relationships with stakeholders across the organization, including executives, program managers, and other teams, to ensure alignment and effective communication.

No two days are the same as you work with your team, and business leaders to understand our next wave of work. You're a passionate leader focused on engagement as well as results, and you're not afraid to roll your sleeves up and dive into the code when necessary. As part of our team, you'll find exciting challenges, get opportunities to grow your career, and develop solid friendships as we design what's next for ADP and the industry. Pace should not scare you. We still find time for a healthy dose of fun.

Like what you see? Apply now!

Learn more about ADP at jobs.adp.com.

WHAT YOU'LL DO:

Here's what you can expect on a typical day:

• You'll start each day with a scrum, working in a team to understand responsibilities, identify issues, and communicate coding priorities while choosing user stories to complete. You must know Agile well.
• Your 8+ years of Leading global teams have delivered amazing results, and you pride yourself on developing the people who work for you, as well as providing an inclusive team environment where they all can thrive. If asked, they would follow you anywhere and enthusiastically credit you with helping to grow their careers.
• You'll work with business leadership and project management to understand priorities and create automation accordingly.
• You will present and defend your team's approach to leadership. There is no typical day as you partner and work with people across the development organization to turn ideas into reality.
• You have 20+ years of experience in relevant skills gained and developed in the same or similar role

TO SUCCEED IN THIS ROLE:

You'll have experience with:

• Strategy and vision: Deliver on the infrastructure modernization vision and strategy that encompasses the tracking, maintenance, and operability of physical and digital information assets and technologies and ensuring the security, resiliency, and reliability of our infrastructure.
• Operations: Responsible for the design, enhancement, and operational support for data centers, networks, and disaster recovery plans. leading multi-million-dollar initiatives with strong governance, an organized methodology, and successful execution.
• Cybersecurity: Acts as a key partner and collaborator to the Global Security Organization to drive our risk maturity strategy and critical initiatives that contributes to and enhance our organizational systems and data security and keep us compliant with auditory requirements
• Budget Management: Controls the annual infrastructure budget and business case development to ensure that it's consistent with the overall strategic objectives of IT and the enterprise and executes within plan. Create a culture of continuous cost optimization.
• Vendor Management: Excellent negotiation skills and managing relationships with including with hardware, software, and service providers, in collaboration with Procurement team.
• Global Team Leadership: Lead, inspire and engage global cross functional teams that can achieve the highest standards of performance, accountability with results execution and client centricity.
• New tech: Identify, evaluate, and test emerging technologies related to Network Infrastructure Services. Present results, recommendations, and justification that support a continuous improvement strategy that enhances performance and reduces costs.
• Collaboration: Collaborate with cross-functional teams to ensure seamless integration of infrastructure with application development, security and business processes.

Qualifications:

• BS in Information Technology, Engineering, Computer Science, or Mathematics preferred, or Equivalent
• Proven track record of managing complex, global IT infrastructure environments
• 10+ years of experience managing large global teams
• Strong understanding of current and emerging network and software defined technologies and architectures
• Excellent leadership and communication skills, with the ability to articulate technical concepts to non-technical stakeholders
• Excellent at managing competing priorities and rallying an organization to change direction when necessary
• Solid understanding of cybersecurity principles and compliance regulations
• Flexibility to work within a 24/7 environment across multiple time zones

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Have courageous team collaboration. Courage comes from how associates are willing to have difficult conversations, speak up, be an owner, and challenge one another's ideas to net out the best solution.
• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner & doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands-on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

What are you waiting for? Apply today!

Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY

(ADA version: https://youtu.be/IQjUCA8SOoA )

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