Senior Director, Global Quality

Company Description

Fortune Brands Innovations, Inc. is an industry-leading innovation company focused on creating smarter, safer and more beautiful homes and improving lives. Our driving purpose is that we elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too.

When you join Fortune Brands, you become part of a high-performing team who are empowered to think big, learn fast and make bold decisions. We support an inclusive and diverse culture where everyone is encouraged and empowered to be their authentic selves, and where our differences and unique perspectives are a key strength.

Explore life at Fortune Brands here.

Job Description

The Senior Director of Global Quality at Fortune Brands Innovations (FBIN) is a key leadership role responsible for overseeing quality management systems to drive continuous improvement and support growth in a dynamic business environment. Reporting directly to the Chief Supply Chain Officer, this role requires a hands-on approach to implementing digital tools and building a world-class quality team across global operations. The Senior Director ensures the implementation of quality best practices and fosters strong connections with Business Units to align with FBIN's overall priorities. This role oversees global quality professionals responsible for Voice of Customer, Field Engineering, Warranty Management, Quality Analytics, and Liability Claims Management.

Position location: This position is eligible for a hybrid schedule based out of Deerfield, IL. Effective mid-2025, Fortune Brands will transition to a new world-class campus in Deerfield, bringing together associates from across our U.S. offices, brands, and functions. The campus will offer vibrant workspaces for collaboration, along with amenities for dining, onsite daycare, fitness and recreation.

Key Responsibilities:

• Strategic Alignment: Align goals and objectives within the Global Quality function with business priorities.
• Cross-Functional Collaboration: Proactively collaborate with leaders in Product Development, Supplier Quality, Manufacturing, and Customer Service to enhance product, process, and service quality.
• Voice of Customer: Lead processes to capture, investigate, analyze, and resolve consumer and customer-related issues.
• Warranty and Liability Management: Manage Warranty and Liability Claims spend, driving continuous improvement to support growth and reduce costs.
• Best Practices Adoption: Identify and drive the adoption of best practices across all business units, focusing on process improvements to enhance efficiency, deliver financial results, and eliminate non-value-added work.
• Digital Tools Implementation: Develop and implement digital tools that enable continuous improvement of global customer quality metrics.
• Team Leadership: Hire, develop, and manage a team of technical managers, engineers, and technicians, fostering a collaborative environment focused on driving results.

Qualifications

• Bachelor's degree required, with a preference for an Engineering focus. Advanced degrees or certifications in quality management are advantageous.
• Minimum of 10 years of leadership/management experience in Manufacturing, Quality, Supply Chain, or Product Development Engineering within a quality-driven environment.
• Strong management and leadership skills in a continuous improvement-focused environment. Demonstrated knowledge, experience, and commitment to world-class operations, manufacturing, quality, and continuous improvement.
• Demonstrated success in driving improvement and leading change throughout an organization.
• A strong passion and vision for quality, problem-solving, and continuous improvement.
• Excellent communication and interpersonal skills.
• Ability to travel domestically and internationally up to 25%.

Additional Information

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $159,000 USD - $262,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates' unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits (including half-day summer Fridays per policy), inclusive fertility / adoption benefits, and more. We offer numerous Employee Resource Groups to support inclusivity and our associates' feeling of belonging at work.

Fortune Brands is a brand, innovation and channel leader focused on exciting, supercharged categories in the home products, security and commercial building markets. Our portfolio of brands includes Moen, House of Rohl, Aqualisa, SpringWell, Therma-Tru, Larson, Fiberon, Master Lock, SentrySafe and Yale residential.

Fortune Brands is headquartered in Deerfield, Illinois and trades on the NYSE as FBIN

Equal Employment Opportunity:

FBIN is an equal employment opportunity employer and does not discriminate against any applicant based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

We are committed to a diverse and inclusive workplace and encourage applicants from all backgrounds to apply. To support our efforts, we invite you to voluntarily share your gender, ethnicity, and veteran status. This information is confidential and helps us ensure an inclusive hiring process and improve our diversity initiatives.

Reasonable Accommodations:

FBIN is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at fbinleave.fbhs@fbin.com and let us know the nature of your request along with your contact information. Resumes submitted to this email address will not be responded to.

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