Senior Director of Access (Full Time, Towson)

General Summary:

• Directs the activities of the Admissions Office, to include intake and referrals to inpatient services of the Towson and Baltimore Washington hospital locations, and Towson campus urgent assessment services.
• Supervises leadership of the following areas: Admissions, Intake, Psychiatric Urgent Care.
• Monitors and reports trends and issues that impact admissions and patient days.
• Builds and maintains effective relationships with area acute care hospitals to facilitate admissions and transfers.
• Manages department budget and supervises assigned staff.
• Assesses opportunities to build relationships with outside hospitals.

Knowledge, Skills, and Abilities Required:

• Work requires a professional knowledge of psychological and psychiatric illnesses and treatment modalities and program management - acquired through one of the following combinations of experience and education;
  
  
  • Master's degree plus 3+ year's post-Master's experience or;
  • Bachelor's degree and 5+ years of relevant post-degree experience.
• Must have comprehensive knowledge of and experience with: human resource management; department leadership; clinical assessment and triage, medical and mental health-related community services; Microsoft Office applications; electronic patient registration and billing systems; electronic medical record systems; managed behavioral health care issues and insurance requirements/constraints.
• Work requires interpersonal skills sufficient to communicate effectively with patients, families, internal staff, and outside agency personnel in providing evaluations, referrals, and in gathering and exchanging patient information; to manage staff; to communicate health system services to a variety of referrers and the general public.

Benefits:

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)
• Generous mileage reimbursement program

Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.