Senior Director of Business Development
Apply NowCompany: Recovery Centers of America
Location: King Of Prussia, PA 19406
Description:
Position Overview: Recovery Centers of America is seeking a Director of Business Development to assist them in their mission to save 1 million lives from addiction. Since 2016, RCA has pioneered an affordable, neighborhood-based model of providing addiction care to help patients suffering drug and alcohol addictions. Scrapping the traditional "rehab center" model of flying to another state for treatment, RCA's mission of helping save a million lives one neighborhood at a time, focuses on evidence-based treatment provided by top clinicians--treatment that can include the family AND is close to home, just like a traditional hospital or physician's office. Thus far, RCA has treated over 20,000 patients. RCA is expanding within the Northeast, as well as into the Midwest and South.
The Senior Director of Business Development directs the activities of the Business Development Teams in the regions that they oversee. The SBD will be responsible for developing a culture of hard work be developing strategies that identify and pursuit of opportunities that support RCA's business strategy and growth, such as partnerships, alliances, licensing agreements, mergers, acquisitions, and joint ventures. Lead cross-functional teams in the assessment of potential initiatives that promote long-term growth and increase revenue. Manage the process of negotiating agreements with key partners. Evaluate return on investment (ROI) for potential partnerships and provide status updates to senior leadership on projects. The Senior Director will work directly with the SVP of BD and Marketing and the facility CEO to develop specific targets and build referral pipelines into our facilities (inpatient and outpatient).
Specific Responsibilities:
Direct and implement census development strategies for assigned facilities, as directed by the SVP of Business Development and Marketing. Partner with the VP of Operations of your Division to create a winning strategy for each of the facilities within that Division so that the facilities meet their EBITA targets for both IP and OP. Establish results-producing strategies to drive relationships with the referral community including physicians, discharge planners and payers. 1:1's weekly with the Directors in your Division Skip-Level 1:1's monthly with Territory Managers Work with HR/Recruiting to make sure all positions are hired. Expectations is 100% of budgeted FTEs in the regions that you oversee. Know your numbers. (IP Census, OP visits, Targets for each team). Working closely with the Marketing Team to ensure that all relevant collateral is created and into the hands of our teams. Ensure our BD Team Members are trained appropriately, and you are working with the Directors to ensure that each team member is compliant with their Relias Trainings, Territory Plan, SF documentation, Weekly Schedules, and that everyone knows their numbers! Develop and maintain relationships with our internal customers: our team members who work at our facilities and our team members who staff the Mission Center, Payor Relations, Marketing, etc. Cultivate and maintain a culture where long term relationships with clients will be developed by delivering elite client service and engaging them by using knowledge of each industry and organization. Formulate sales plans for each of your Regions to achieve monthly, quarterly, and annual sales targets. You will closely monitor all spend in your region. Track all customer sales related activities in salesforce.com--and ensure that appropriate follow up tasks are a part of the culture. Understand and articulate RCA's full line of business offerings, capabilities, and competitive advantages, and identify key opportunities within each of these areas.
Education and Experience:
Bachelor's degree in business, Healthcare Administration, Marketing, or a clinical field (Masters preferred) 3-5 years' progressive experience in healthcare/addiction sales and marketing required. Knowledge of healthcare reimbursement and regulatory standards Strong interpersonal skills, presentation, oral and written communication skills. Proven success in relationship development and training/mentoring of team members Ability to work collaboratively with members of the Marketing, Alumni, Operations, Payor Relations and Training teams to establish and achieve Census goals. Professional sales skills required.
Competencies:
Listening, Understanding, and Responding: Effective and articulate communicator
Customer Service: Demonstrates concern for meeting internal and external customer's needs in a manner that provides satisfaction for the customer within the resources that can be made available.
Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations.
Work Environment: Works in a professional environment including professional offices, clinics, hospitals, or out-patient facilities.
Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel: Travel will be expected when necessary. Some nights and weekends are also expected.
The Senior Director of Business Development directs the activities of the Business Development Teams in the regions that they oversee. The SBD will be responsible for developing a culture of hard work be developing strategies that identify and pursuit of opportunities that support RCA's business strategy and growth, such as partnerships, alliances, licensing agreements, mergers, acquisitions, and joint ventures. Lead cross-functional teams in the assessment of potential initiatives that promote long-term growth and increase revenue. Manage the process of negotiating agreements with key partners. Evaluate return on investment (ROI) for potential partnerships and provide status updates to senior leadership on projects. The Senior Director will work directly with the SVP of BD and Marketing and the facility CEO to develop specific targets and build referral pipelines into our facilities (inpatient and outpatient).
Specific Responsibilities:
Direct and implement census development strategies for assigned facilities, as directed by the SVP of Business Development and Marketing. Partner with the VP of Operations of your Division to create a winning strategy for each of the facilities within that Division so that the facilities meet their EBITA targets for both IP and OP. Establish results-producing strategies to drive relationships with the referral community including physicians, discharge planners and payers. 1:1's weekly with the Directors in your Division Skip-Level 1:1's monthly with Territory Managers Work with HR/Recruiting to make sure all positions are hired. Expectations is 100% of budgeted FTEs in the regions that you oversee. Know your numbers. (IP Census, OP visits, Targets for each team). Working closely with the Marketing Team to ensure that all relevant collateral is created and into the hands of our teams. Ensure our BD Team Members are trained appropriately, and you are working with the Directors to ensure that each team member is compliant with their Relias Trainings, Territory Plan, SF documentation, Weekly Schedules, and that everyone knows their numbers! Develop and maintain relationships with our internal customers: our team members who work at our facilities and our team members who staff the Mission Center, Payor Relations, Marketing, etc. Cultivate and maintain a culture where long term relationships with clients will be developed by delivering elite client service and engaging them by using knowledge of each industry and organization. Formulate sales plans for each of your Regions to achieve monthly, quarterly, and annual sales targets. You will closely monitor all spend in your region. Track all customer sales related activities in salesforce.com--and ensure that appropriate follow up tasks are a part of the culture. Understand and articulate RCA's full line of business offerings, capabilities, and competitive advantages, and identify key opportunities within each of these areas.
Education and Experience:
Bachelor's degree in business, Healthcare Administration, Marketing, or a clinical field (Masters preferred) 3-5 years' progressive experience in healthcare/addiction sales and marketing required. Knowledge of healthcare reimbursement and regulatory standards Strong interpersonal skills, presentation, oral and written communication skills. Proven success in relationship development and training/mentoring of team members Ability to work collaboratively with members of the Marketing, Alumni, Operations, Payor Relations and Training teams to establish and achieve Census goals. Professional sales skills required.
Competencies:
Listening, Understanding, and Responding: Effective and articulate communicator
Customer Service: Demonstrates concern for meeting internal and external customer's needs in a manner that provides satisfaction for the customer within the resources that can be made available.
Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations.
Work Environment: Works in a professional environment including professional offices, clinics, hospitals, or out-patient facilities.
Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Travel: Travel will be expected when necessary. Some nights and weekends are also expected.