Senior Director of Facilities

Job Title: Senior Director of Facilities Department: Engineering

Reports to: VP Public Affairs & System Development Revision Date: 3/25/25

Job Summary:

To plan, organize, supervise, coordinate and control the activities of the buildings' operations and maintenance functions which are necessary in maintaining the physical structures across the health system. HVAC, mechanical, electrical systems, utilities, grounds and security in an operative and safe working condition. The Senior Director of Facilities shall be accountable to the VP Public Affairs & System Development for planning and maintaining an effective organization, for administering labor and material controls, for training of maintenance personnel in safety and for effective management practices.

Duties/Responsibilities:

• Report to the VP Public Affairs & System Development regarding the physical and structural conditions of hospital and non-hospital facilities and the status of work in progress.
• Monitors departmental personnel matters to include interviewing and the hiring of new staff, training, evaluation work performance, promotion, counseling, discipline, and termination. Advises Human Resources as appropriate on employee matters.
• Develops, evaluates ad implements: departmental policies and procedures, goals and objectives, and standards of work for the maintenance and repair of medical equipment, buildings and building systems.
• Participates in the development and applications of standards of quality and productivity for the Engineering Department.
• Administers and implements the preventive maintenance program to ensure uninterrupted operation of the entire physical plant. Monitors its applications to assure maximum effectiveness and provides appropriate documentation of the same.
• Coordinated the repair of equipment or recommend the replacement of or additions to equipment or physical plant as necessary.

• Works closely with other departments and administration. Negotiates priorities, plans work schedules, makes job assignments, orders needed materials, supplies and parts. Recommends use of outside specialty contractors as circumstances indicate.
• Schedules and supervises maintenance repair work, alterations, remolding, minor construction and the checkout, installation and servicing of mechanical and electrical equipment and building systems.
• Maintains an inventory of parts and supplies to maximize the operational readiness of all Oswego Health building systems and equipment, including hospital facilities, with due respect to the limitations of cost, regulations, and relative priorities.
• Responsible for the selection and coordination of all maintenance service contractors and ensures all contractual provisions are met along with established codes.
• Responsible for developing the annual operation budget, which includes personnel, equipment's, materials, and supply needs. Continues to monitor budget after adoption.
• Oversees preventive maintenance program of fire alarm systems for Oswego Health facilities according to National Fire Preventive Association criteria. Responsible for the development of policies and procedures relative to fire and safety.
• Maintains personnel files and records, audits time cards and prepares statistical and operating reports.
• Participates in performance improvement and information management programs.
• Maintains compliance with JCAHO federal, state, and local standards and regulations.
• Responsible for Camera surveillance system and Access control systems. Updating employee access and system repair.
• Plan, create and place orders for spare parts to address urgent repair and maintenance needs. Maintain parts inventory.

Survey readiness

• Demonstrate a working knowledge of code and other requirements for documentation procedures related to inspection, testing and maintenance. Demonstrate a working knowledge of the hospital accreditation process, recognize the agencies that perform surveys, and the typical compliance survey process and schedule.
• Implement and supervise physical environment programs that ensure compliance with accrediting organizations, CMS, OSHA, DEC, EPA & state departments of health and other regulatory agencies.
• Assure completion and maintenance of current, accurate and thorough records of all testing, inspection and maintenance procedures to satisfy compliance requirements with applicable codes and standards. To include EPSS, Medical Gas Systems
• Review documents for completeness, accuracy and compliance with established procedures; investigate and correct errors within designated scope of responsibility.
• Monitor, maintain, correct and document air exchange rates and pressure relationships where required.
• Perform various containment, testing, treatment and mitigation procedures to prevent the spread of infection.
• Demonstrates an understanding of immunocompromised patient risk, infection control, and patient/staff isolation in mobile containment or isolation units.
• Coordinate with third-party vendors and other customers to ensure all testing and maintenance projects and documentation are accurate and received in a timely manner.
• Create and distribute Requests for Proposal for various contracted services for the system. Receive bids and award service contracts as appropriate.
• Plan, organize, prioritize and assign work orders and special projects within the department. Modifies employee work schedules and shifts to satisfy the department staffing needs.
• Develop and maintain the system water management plan. Including Legionella testing system treatments and appropriate NYS documentation and reporting.
• Oversee Biomedical Engineering department, and productivity. Monitor equipment management system to insure compliance.

Customer and patient satisfaction

• Assume additional responsibilities as directed to achieve patient satisfaction.
• Proactively identify patient needs and expectations and strive to meet them with efficient, safe and compliant facility operations.
• Keep users informed or updated on the status of equipment or facilities undergoing repair or renovation. Follow up on problems after work is completed or transferred to another team member.
• Greet patients and visitors, and direct them to their proper destination. Make arrangements for escort and transportation services as required. Monitor restricted areas to ensure appropriate access.
• "Perform other duties as assigned."

Education and Experience:

• High school diploma or equivalent. College degree in Engineering field preferred.
• Basic HVAC, electrical, plumbing, boilers, hazardous material and safety management experience required.
• Certified Healthcare Facility Manager (CHFM) certification desired.
• Minimum of five years of related experience required.
• Hospital maintenance experience required.
• Experience in management/supervision of all Facilities related departments (Security, Grounds, Biomed, etc.)
• Valid state driver's license.
• Must be familiar with DOH, JACHO, NFPA, & OSHA regulations.

Working Conditions:

General office area, daily exposure to all plant operations internally and externally for tours, oversight, etc.

Pay Range: $95,000.00-$115,000.00/year

Employee salary is based on commensurate experience and other qualifications.

The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system that was established in 1881, Oswego Health is proud to continue to be one of Oswego County's largest employers. More than 1,200 employees spread throughout its 17 locations, work for the Oswego Health system, which includes the 164-bed community hospital with a brand new Medical Surgical Unit, a 32-bed state-of-the-art psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility, and Springside at Seneca Hill, an independent retirement community. The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in the County as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy, and occupational health services; and the Central Square Medical Center, offering urgent care, lab, medical imaging, and physical therapy services. In addition, Oswego Health includes the Oswego Health captive professional corporation, Physician Care P.C., providing physician services in orthopedics, cardiology, ENT, gastroenterology, breast care, audiology, general surgery, bariatrics, and primary care.

EQUAL EMPLOYMENT OPPORTUNITY

Oswego Health is committed to providing equal opportunity in all employment-related matters, without regard to race (including traits historically associated with race), creed, color, religion, sex/gender, national origin, age, marital or familial status, disability, pregnancy-related condition, sexual orientation, gender identity, gender expression, transgender status, citizenship status, ancestry, arrest/conviction record, military or veteran status, domestic violence victim status, genetic predisposition or carrier status, reproductive health decision making, relationship or association with a member of a protected category, or any other legally protected characteristic. Decisions affecting your position including, but not limited to, recruitment, hiring, placement, promotion, transfer, compensation, benefits, training, tuition assistance, leaves of absence, disciplinary action, layoff/recall, and terminations will be made in accordance with this policy.