Senior Employee Relations Advisor

Job Posting Description

The Senior Employee Relations Advisor serves as a trusted advisor to both employees and leadership, providing guidance on employee relations issues, investigating complaints, mediating disputes, and promoting a positive work environment. This role will assist in resolving difficulties and conflicts between supervisors and employees including performance issues, employee concerns about job conditions, discrimination and harassment complaints. Must be a seasoned HR professional with strong judgement skills to assess and evaluate complex cases and influence leadership at the highest levels.

The Senior Employee Relations Advisor will:

• Develop resolutions to employee relations and labor issues by providing advice, research, direction and guidance to management and employees.
• Investigate allegations of employee misconduct, conducts internal investigations and prepares investigative reports.
• Guide managers on performance management and corrective action process.
• Facilitate conflict resolution between employees through coaching and referrals to appropriate resources.
• Provide guidance on ADA accommodations interactive process to employees and managers; works collaboratively with the Office of Health Services on ADA cases.
• Review employee grievance cases and recommends findings.
• Provide interpretation to supervisors and employees in the interpretation and application of the Hospital's personnel policies.
• Ensure personnel policies are equitable and effective; reviews current policies and procedures and recommends changes, as necessary.
• Maintain accurate record-keeping metrics and documentation related to employee cases.
• Collaborate with Office of General Counsel in preparing for the Hospital's defense in regards to discrimination complaints or lawsuits brought by employees.
• Coordinate and prepare presentation of cases for arbitration and administrative hearings, such as unemployment.
• Train supervisors and managers in support of Hospital leadership development programs on managing employee relations issues.
• Provide direction and support leave administration issues, as needed.
• Maintain collaborative team relationships with other HR teams and colleagues in order to effectively contribute to the working groups' achievement goals.
• Ensure legal compliance to mitigate risk to the organization through effective guidance.
• Maintain up-to-date knowledge of federal and state employment laws and regulations.
• May participate in Hospital committees when required.

To qualify, you must have:

• BA degree and at least 8 years of experience with Human Resources or a closely related field.
• Experience working in an academic research hospital, healthcare or related industry preferred.
• Ability to understand situational dynamics and situations and provide resolutions.
• Strong understanding of employment laws and regulations, particularly in the healthcare industry.
• Proven ability to conduct thorough investigations and gather relevant information.
• Strong analytical skills to identify trends and develop solutions to employee relations issues.
• Excellent communication and interpersonal skills to effectively mediate disputes and build rapport with employees at all levels.
• Confidentiality and discretion when handling sensitive employee information.
• Experience with conflict resolution and mediation techniques.

Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.