Senior Engineering Manager

Join the team that is changing the promo industry

commonsku is changing the way businesses within the $26 Billion promotional products space work. We are the leading platform for promo product distributors-combining CRM, Order Management, and eCommerce into one sophisticated hub.

But, we don't just sell software; we believe in helping our customers build better businesses. Through collaboration, connection, and our skummunity (commonsku-community, get it?), we are elevating our customers and the world of branded merchandise. We are thought and brand leaders, pushing the boundaries of what's possible in promo.

Our culture and values

Our values - Community First, Ten Steps Ahead, Fast Forward, and Delightful Work - drive us to create an exceptional experience for our customers, our partners, our industry, and our team.

We believe in the power of a team of nice people who are great at what they do. It's pretty simple, really! We love creativity, a great sense of humour, enthusiasm, collaboration, risk-taking, optimism, and diverse opinions.

We are remote-first and maintain our headquarters in Toronto, ON. Our team spans across Canada and into the US. We gather together in Toronto at least twice a year, so no matter where we live, we get to spend time together to collaborate, learn, and celebrate! (It's the best!)

And we're growing! We're looking for our next:

Senior Engineering Manager

As the Senior Engineering Manager, you will be managing two of our key Engineering teams: Core and Enterprise. These two teams are responsible for our core product capabilities as well as our latest Enterprise offering. By leading these teams, you'll be driving both the technical and people strategy to support their success, as well influencing the entire Engineering team in partnership with the VP of Technology.

Partnering with diverse leaders across the organization, you'll deliver high quality and scalable software solutions to drive commonsku's growth. You will have the opportunity to shape and execute long term technical initiatives that anticipate business and platform needs over a 12-18 month horizon. While you may not directly code day-to-day, you will provide technical guidance, review technical solutions, and help the engineers grow their technical skills.

You'll develop and grow high performing teams by attracting, developing, and retaining top talent. You will partner with the VP of Technology to shape the future of engineering at commonsku - fostering a culture of strong technical and operational excellence and scaling our engineering process.

You'll work on:

• Partnering with Product Management and Design to shape roadmaps and define clear technical and performance requirements for future initiatives.
• Championing an agile mindset with team rituals and processes that support predictable delivery, fast feedback loops, and continuous improvement.
• Leading the delivery of complex, cross-functional engineering projects. Scoping and staging work into well-defined milestones, ensuring alignment with commonsku's vision.
• Serving as a technical leader and thought partner, resolving ambiguity and applying strong engineering judgment to ensure sustainable and scalable systems.

• Building, growing, and retaining a team of talented engineers by fostering an environment of psychological safety, accountability, and technical excellence, partnering with the People team
• Providing regular coaching, feedback, and career development aligned with our career ladder.
• Ensuring each team member understands how their work connects to customers, mission, and business strategy.
• Balancing business, customer, and technical trade-offs thoughtfully and transparently.

• Identifying strategic opportunities to improve engineering practices, tools, or systems - and driving adoption of improvements at scale.
• Representing engineering in company-level initiatives, helping others understand the impact, scope, and feasibility of proposed technical solutions.

• Modeling clear, proactive, and tailored communication across levels and audiences.
• Sharing learnings, progress, and outcomes broadly and effectively to ensure visibility and alignment.

With the experience we think will help you succeed:

• 8+ years of experience in software engineering, with a proven track record of delivering scalable, high-quality software in a fast-paced environment.
• 2-4+ years of experience managing engineers, including hiring, onboarding, performance management, and career development.
• Experience partnering with Product and Design partners to shape roadmaps, define scope, and deliver customer-centric features.
• Strong understanding of Agile principles and experience evangelizing them.
• Demonstrated ability to lead complex, cross-functional projects from concept to delivery, balancing technical trade-offs and business outcomes.
• Strong technical background with hands-on experience in system design, architecture, and modern development practices. A plus if you have managed architectural transformations, especially in a monolithic environment.
• Strong communication skills, both written and verbal.
• Proven experience mentoring and growing engineers across varying levels, fostering a high-performance, feedback-driven culture.
• Proven ability to build and scale engineering processes that support team health, delivery speed, and code quality.
• Bias for operating with a sense of urgency and action, customer-first philosophy and ability to think and act strategically
• Nice to have: Experience with Generative AI and applying it to solve customer problems

Things you'll want to know about the opportunity:

• We believe in paying fairly and being proactive about ensuring our team is rewarded growth and innovation. We value unique contributions and being a place where people can grow and do the best work of their careers. The starting base salary compensation range for this role is $170,000 to $190,000 CAD annually.
  • New hires generally come in at the midpoint of this range. However, if this role sounds perfect for you and your expectations are outside of this range, we encourage you to apply and let us know in your application about your ideal package. If we agree that it's a good fit, we will have open discussion around what's possible.
• We offer extended health benefits coverage for employees, a group RRSP plan with employer contributions of $3,000 a year, annual office closure between December 25 and January 1, parental leave top-up, and a flexible work environment that supports individuals, families, and people of diverse needs. Oh and super cool merch!
• This role is open to candidates based in and legally eligible to work in Canada, with the ideal candidate being located in Toronto. On an exceptional basis, we are open to candidates in other parts of Canada, with the exception of Quebec. (We love the province, we are not currently in a position to employ folks there! Dsol!)

What to expect from the recruitment process:

• Application Review: The commonsku People team will review your application and reach out to schedule a conversation if we'd like to learn more about you. (We'll get back to you either way!)
• Conversation with People Team: Share your professional journey, career interests and learn more about commonsku
• Meet the Manager: 45 minute call with your potential future manager, the VP of Technology. Discuss relevant experience and learn in-depth about about the role and the engineering teams
• Meet the Team: Meet a blend of technical and non-technical members of our team. You will meet them 1-1 in a remote setting to go through system design exercises, how you collaborate with your product peers and how you plan. You will learn more insights about the teams here and we encourage meaningful conversations for both sides to learn more about one another.
• Wait for a Decision: Hiring manager consolidates and evaluates feedback from the team to make a hiring decision

• References and Offer: If it's a match, we'll request references to speak with and prepare your offer!

Interested? Excellent!

Apply now at commonsku.com/careers! We're excited to hear from you!

We'll review your application and get back to you as soon as we can.

commonsku is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

commonsku embraces the opportunities that AI presents to enable humans to do better work! However, we don't use AI to review your application, so please don't use AI-generated applications and responses to apply. If you use AI in your materials, please make sure to review and personalize responses before submitting, while also highlighting how AI has been used where applicable.