Senior field technician (international travel)
Apply NowCompany: Randstad Technologies
Location: Atlanta, GA 30349
Description:
Travel: 80% international travel, Monday-Friday, nearly every week (North & South America) Employment Type: Full-Time
About the Role: We are seeking a highly skilled and experienced Senior Field Technician to support global service operations for advanced industrial equipment. This role combines hands-on technical expertise with leadership and training responsibilities, and requires extensive international travel to customer sites.
Position Summary: As a Senior Field Technician, you will lead the installation, troubleshooting, and repair of electrical, controls, and software systems on industrial machinery. You will also support and train junior technicians, act as a proxy for the Service Manager when needed, and ensure exceptional service quality and customer satisfaction.
Key Responsibilities:
salary: $66,560 - $100,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Key Responsibilities:
The essential functions of this role include:
working in a smoke free environment wearing steel toe shoes working in a non-temperature controlled environment manual lifting up to 40lbs standing for 8 hours at one time working up to 4 hrs of overtime per week
SkillsMechanical Maintenance Electronic Maintenance Inspection Blueprint Reading PLC Troubleshooting (3 years of experience is required) VFD maintenance (3 years of experience is required) Computer Skills (Excel, Word) Electrical Repair (480V) (4 years of experience is required)
QualificationsYears of experience: 4 years Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
About the Role: We are seeking a highly skilled and experienced Senior Field Technician to support global service operations for advanced industrial equipment. This role combines hands-on technical expertise with leadership and training responsibilities, and requires extensive international travel to customer sites.
Position Summary: As a Senior Field Technician, you will lead the installation, troubleshooting, and repair of electrical, controls, and software systems on industrial machinery. You will also support and train junior technicians, act as a proxy for the Service Manager when needed, and ensure exceptional service quality and customer satisfaction.
Key Responsibilities:
- Travel internationally up to 80%, Monday-Friday, for onsite service, installations, and technical support.
- Diagnose and repair complex electrical and software issues on industrial machinery.
- Mentor and train junior Field Service Technicians in electrical, controls, and software systems.
- Provide remote support to technicians and customers as needed.
- Serve as Service Manager proxy when assigned-handling customer calls, scheduling, and team support.
- Drive continuous improvement in service quality, documentation, and technical training.
- Coordinate follow-ups, ensure service documentation is complete, and manage third-party interactions.
- Advanced experience with Siemens PLCs, Vacon VFDs, HMIs, and remote access tools (e.g., eWon).
- strong electrical and mechanical diagnostic skills; ability to read and interpret E-Plans.
- Proficient in Microsoft Office and AP+ or similar systems.
- Excellent communication skills with the ability to guide junior staff and interface directly with customers.
- High attention to detail and commitment to service excellence.
- Must be physically fit and able to perform hands-on technical work in the field.
- Valid passport and driver's license required; ability to travel internationally on short notice.
salary: $66,560 - $100,000 per year
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Key Responsibilities:
- Travel internationally (throughout South America & North America) up to 80%, Monday-Friday, for onsite service, installations, and technical support.
- Diagnose and repair complex electrical and software issues on industrial machinery.
- Mentor and train junior Field Service Technicians in electrical, controls, and software systems.
- Provide remote support to technicians and customers as needed.
- Serve as Service Manager proxy when assigned-handling customer calls, scheduling, and team support.
- Drive continuous improvement in service quality, documentation, and technical training.
- Coordinate follow-ups, ensure service documentation is complete, and manage third-party interactions.
The essential functions of this role include:
Skills
Qualifications
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.