Senior Implementation Manager (Supply Chain Software)

Job Title: Senior Implementation Manager

Reports to: Director of Implementation

Intelligent Audit is a fast-growing freight audit & business analytics technology company helping our customers become smarter shippers - shipping to their customers faster, cheaper and with less delivery exceptions. We use big data to help our customers remove inefficiencies in their global transportation spend.

What You Will Do:

• Lead projects from requirements definition through deployment, identifying schedules, creating and maintaining scope documentation, budget estimations, and project implementation plans including risk mitigation based on customer feedback
• Ensure milestones are successfully met through oversight of project and coordination of the project team resources
• Work collaboratively with other departments impacting the implementation project & clearly communicate actions needed from all internal and external parties
• Create and adhere to customer project timelines

• Develop and maintains complex project plans which involve the tasks of multiple participants and stakeholders

• Drives accountability from project team members and serves as a contributor in project management process improvement initiatives

• Understands the business impacts of issues and how they relate to IT owned solutions
• Develop and maintain all project documentation
• Potential for travel to and work on-site in various client locations during key stages of implementation.

What You Will Bring:

• Demonstrated experience with a proven track record in successful implementation of technology solutions
• Demonstrated strong and effective verbal, written, and interpersonal communication skills
• Skills that enable you to stay organized and multi-task several projects with a go-getter attitude
• Experience delivering Freight Rate and Auditing software implementations
• Customer Focused attitude - creating commitment and trust, leading by example in building relationships with customer stakeholders

Desired Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Management Information Systems, Business or related field and a minimum of 5-7 years relevant experience

• Experience with Smartsheet, Confluence, Office Suite, Jira or ticket management

• Experience with release processes and SDLC
• PMP or equivalent professional project management certification