Senior Manager, Energy Storage Fulfillment

About Treehouse

Treehouse is a software-enabled installation platform for electrification projects. Our mission is to accelerate the decarbonization of the places we live and work by simplifying the electrification journey. By operating as a centralized, end-to-end partner, Treehouse helps companies scale electrification programs nationwide and deliver seamless, delightful installation experiences for customers.

About the Role

We're looking for a highly motivated, systems-oriented operations leader to drive fulfillment excellence for Treehouse's fast-growing energy storage program. As Senior Manager, Energy Storage Fulfillment, you'll own the entire post-sale customer journey - from permitting and procurement to installer readiness and final energization.

This is an opportunity to shape the operational infrastructure for a core product line at a mission-driven, venture-backed electrification company. You will collaborate cross-functionally with Product, Sales, Field Operations, and Customer Experience teams to ensure every install meets the highest standards of quality, speed, and customer satisfaction

Responsibilities

The Senior Manager, Energy Storage Fulfillment will:

• Define and lead all post-sale operational workflows for residential energy storage fulfillment.
• Map and optimize the post-sale customer journey, ensuring timely, transparent, and proactive communications across all touch points.
• Coordinate and oversee all permitting and utility interconnection requirements across Treehouse service areas, and oversee the end-to-end process for product procurement, delivery, and logistics, ensuring on-time and cost-effective fulfillment.
• Evaluate, select, and implement software tools to streamline permitting, interconnection, and scoping operations.
• Collaborate with Product and Engineering to ensure systems are designed for operational scale, automation, and installer usability.
• Analyze fulfillment performance and drive continuous improvement through data, feedback, and process iteration

Minimum Qualifications

Successful Senior Manager, Energy Storage Fulfillment candidates will demonstrate:

• 5+ years of experience in operations, logistics, or fulfillment in a tech-enabled services or hardware deployment environment.
• Experience working with building code enforcement across geographies, utilities, and/or permitting/interconnection processes.
• Experience defining and improving processes across cross-functional teams
• Experience evaluating and implementing software tools to support operational workflows (e.g., CRMs, project management, permitting platforms).

Preferred Qualifications

Additionally, successful Senior Manager, Energy Storage Fulfillment candidates may demonstrate:

• Experience in residential solar, battery storage, or home electrification operations.
• Familiarity with installer enablement, certification programs, or contractor onboarding.
• Understanding of grid services, interconnection policy, or DER program requirements
• Experience in a startup or high-growth tech company environment.
• Excellent project management and communication skills
• Passion for the clean energy sector

This role may be based in any of the following locations: Chicago, Denver, San Francisco, or Remote.

Featured benefits include:

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Unlimited paid time off