Senior Manager Operations
Apply NowCompany: U.S. Bank
Location: Charlotte, NC 28269
Description:
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
Functional Responsibilities:
Responsible for oversight, management, and supervisory principal duties of the following Operational groups:
Key responsibilities include:
Basic Qualifications
Required qualifications include:
Licensing Requirements:
Location Expectations:
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $149,515.00 - $175,900.00 - $193,490.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Job Description
Functional Responsibilities:
Responsible for oversight, management, and supervisory principal duties of the following Operational groups:
- Settlements and P&S functions for all street side and Institutional customer trade clearance and settlement. Including triparty and repo trade settlement.
- Overnight Funding and intraday liquidity Management for the Broker Dealer (for both the Retail and Capital Markets business units).
- Accounting Control and stock record management.
- Security Master and Pricing.
- Regulatory Reporting and Best Execution - TRACE/MSRB/CAT CAIS.
- Corporate Actions and Asset Servicing - including Maturity, Dividend, Principal and Interest payment processing for the Retail and Capital Markets business groups.
- Tax and Cost Basis processing
- Output Processing - statements, confirms, Proxy and Prospectus.
- Manage vendor and financial depository relationships.
- Operational Support and Leadership for Capital Markets Initiatives
Key responsibilities include:
- This role requires a strong background in capital markets operations, with a focus on fixed income settlements
- Leading daily operations of the Settlements & Operations team, maintaining a culture of continuous process improvement and risk management.
- Ensuring timely resolution of fails and breaks, minimizing financial and reputational risk.
- Demonstrating control and minimizing errors by preventing escalations, reducing breaks/age, and improving client experience.
- Serving as a key point of contact between internal and external partners, clients, and businesses supported.
- Identifying inefficiencies in daily tasks and leading improvements in processing productivity and risk mitigation.
- Engaging with business, technology, and operations partners to drive successful implementation and sound controls.
- Supporting the development of an effective control framework meeting Audit, Compliance, and Regulatory requirements.
- Contributing to people and engagement strategies to attract, develop, and retain a diverse team.
- Coaching and mentoring team members, ensuring effective one-to-one discussions.
- Resolving problems related to securities settlements through investigation or research, selecting solutions guided by precedents.
- Providing leadership and guidance on reviewing business or industry initiatives, ensuring successful implementation and sound controls.
- Demonstrating intermediate understanding of products and processes, integrating duties with others in the team and closely related teams.
- Utilizing strong communication, interpersonal skills to interact with colleagues and stakeholders, exchanging complex sensitive information.
Basic Qualifications
- Bachelor's or Master's degree, or equivalent work experience
- Eight or more years of banking or other relevant experience
- Three or more years of management experience
Required qualifications include:
- 10 years of relevant experience, preferably within capital markets operations or fixed income settlements.
- 5 or more years of direct management experience
- Ability to work in a structured, high-volume, time-sensitive environment.
- Good analytical skills and positive attitude.
- Energetic, flexible, collaborative, and proactive individual.
- Strong risk management and control mindset.
- Ability to provide evaluative judgment based on analysis of data in complex situations.
- Self-reliant, good problem solver, and results driven.
- Must possess a transformational mindset and intellectual curiosity.
- Working knowledge of Microsoft Suite.
- Prior regulatory/risk management/capital markets experience is beneficial.
Licensing Requirements:
- FINRA Series 7, 24 and 53 are required.
Location Expectations:
The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $149,515.00 - $175,900.00 - $193,490.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.