Senior Manager, People Operations
Apply NowCompany: Join Parachute LLC
Location: Austin, TX 78745
Description:
Who Are We?
Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we're able to offer each member a highly personable and best-in-class experience that's consistent at each and every visit.
Our vision is to introduce an elevated plasma donation experience that's grounded in convenience to markets with smaller populations. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.
We have grown from 2 to 30+ operations in less than three years and plan to continue our rapid expansion. We are looking for people who share in our passion for helping others and are invigorated by the speed at which our start up moves. Come join us as we help the world gain access to more plasma - one donation at a time.
What You'll Do:
As Senior Manager, People Operations at Join Parachute, you'll be the architect of key People programs that fuel a high-performance, empowered workforce. Our priorities will evolve as we grow, but here are some of the big-impact areas you will tackle first:
Who Are You?
Benefits
Every good business idea starts with solving a problem. In our case there are two important ones: first, there's an urgent need for plasma donations and second, people need ways to earn a little extra.
Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine.
Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there's a severe plasma shortage, which is impacting patients' access to these life-saving treatments.
Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, our members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, we're able to offer each member a highly personable and best-in-class experience that's consistent at each and every visit.
Our vision is to introduce an elevated plasma donation experience that's grounded in convenience to markets with smaller populations. This model allows us to positively impact the industry supply chain and help patients gain access to the medication they need.
We have grown from 2 to 30+ operations in less than three years and plan to continue our rapid expansion. We are looking for people who share in our passion for helping others and are invigorated by the speed at which our start up moves. Come join us as we help the world gain access to more plasma - one donation at a time.
What You'll Do:
As Senior Manager, People Operations at Join Parachute, you'll be the architect of key People programs that fuel a high-performance, empowered workforce. Our priorities will evolve as we grow, but here are some of the big-impact areas you will tackle first:
- New Hire Onboarding: Create a best-in-class onboarding experience that makes new employees feel ready to do their best work fast. You'll design a program that ensures every new team member (corporate, center leadership, and frontline staff) feels welcomed, prepared, and ready to contribute.
- Data-Driven Hiring: Create feedback loops to help us hire and retain high performers in our critical, high-volume roles.
- People Team Engagement Model: Using user-centered design principles, build seamless, intuitive employee experiences (e.g., internal mobility, benefits support).
- Performance & Growth: Develop systems that set clear expectations, hold managers accountable, and help employees understand how they're doing - and how to grow at Parachute.
- And More! We're in hypergrowth mode, which means there's no shortage of strategic, high-impact People initiatives waiting for your expertise. This might include anything from system updates to People analytics to prioritized metrics to report on. If the work has a significant impact for employees at Parachute, it might be added to the backlog!
Who Are You?
- A Problem Solver: You don't just spot issues - you dive in, untangle complexity, and design scalable solutions. Whether it's streamlining onboarding, refining performance management, or enhancing employee engagement, you drive to impact.
- A Collaborator: You thrive in cross-functional environments, working seamlessly with leaders, managers, and frontline teams. You know that the best People programs aren't built in a vacuum-they're co-created with the people they serve.
- Committed to Growth: You believe that great companies are built on continuous learning-both for employees and for the People function itself. You're always looking for ways to improve your own skills, and the improve the impact you have.
- A People Person: You're passionate about creating meaningful experiences for our employees. You understand that "People Operations" isn't just about policies and processes-it's about fostering a workplace where employees feel valued, supported, and set up for success.
Benefits
- Competitive compensation
- Colleagues committed to making a difference
- Once in a career growth opportunities
- Medical, Dental, and Vision insurance
- Paid time off
- Company paid holiday
Every good business idea starts with solving a problem. In our case there are two important ones: first, there's an urgent need for plasma donations and second, people need ways to earn a little extra.
Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine.
Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there's a severe plasma shortage, which is impacting patients' access to these life-saving treatments.