Senior Manager, Post Acute Network

Responsibilities

• Drive clinical and operational results - monitor and track team performance with focus on delivering on Value-Based Care and program specific core KPIs.
• Assist in defining reporting requirements for generating measure-related reports and collaborates with necessary enterprise-wide business areas to create reporting dashboards.
• Meet regularly with Post Acute Network facilities and vendors to review data and develop workflows to deliver Value-Based Care and program specific core KPIs.
• Partner with skilled nursing facilities to reduce acute admissions and reduce patient length of stay
• Hold facilities accountable to predetermined quality and outcomes standards for Duly patients
• Ensure Value-Based Care patients are identified and managed by Duly providers and team.
• Provide direction and manage daily activities to meet expected outcomes
• Oversight of the Post acute network team including interviewing and hiring employees and ensuring employee training needs are met.
• Conduct staff management activities, including performance evaluations, skill and career development activities, policy administration, coaching on performance management and behavior and employee relations.
• Meet regularly with direct reports to review cases and provide coaching if applicable.
• Develop, implement, and update educational resources to support the needs of the staff and clients.
• Oversee staff who serve as patient advocates to ensure timely resolution of issues dealing with complaints and inquiries.
• Collaborate with leadership to determine and achieve performance targets.
• Collaborates with the Director, Transitions of Care to develop and operationalize strategic plans for the Post acute network programs
• Serve as a liaison between Duly and its key stakeholders to promote, improve and communicate initiatives related to Value-Based Care Programs.
• Serve as a liaison with regulatory and accrediting agencies to ensure compliance with standards, as applicable.
• Participate with contracted managed care organizations as necessary to ensure compliance with health plan and regulatory standards, as applicable.

Qualifications

• 1-2 years leadership experience in healthcare field preferred
• Bachelor's Degree-Nursing or Healthcare related field
• 2-3 years relevant work experience. Experience with Value-Based Care preferred
• Proven track record of delivering operational results through teams, in a matrixed environment
• Excellent communication and interpersonal skills with ability to influence and inspire others
• Knowledge of value-based care principles, healthcare operations, regulatory requirements
• Project management expertise and ability to foster collaboration across diverse teams
• Advanced Microsoft office suite skills

The compensation for this role includes a base pay range of $107K-$161K, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.