Senior Manager - Product Management (In-Restaurant Guest Experience)

As a Senior Manager of Product Management, you will lead a team of product managers focused on improving the in-restaurant digital guest experience across Inspire Brands. This position will play a critical role in defining the product vision and aligning development efforts with value creation and business objectives.

The Sr. Manager will be responsible for defining and executing outcome-based roadmaps, leveraging data to drive decision-making, and fostering strong cross-functional partnerships. Success in this role requires a balance of strategic thinking, hands-on leadership, and operational excellence to build scalable and customer-centric solutions.

Why Join Us?

• Opportunity to lead and shape a multi-brand product function in a high-growth environment.

• Work with a diverse, talented team on impactful, customer-centric products.

• Be part of a collaborative, innovation-driven culture that values continuous learning and professional development.

RESPONSIBILITIES

• Leadership & development for a team of ~4 product managers working across multiple product areas in the On-Premise Digital Guest Experience, fostering a culture of innovation, accountability, and continuous improvement.

• Product strategy and execution: create and drive product roadmaps, ensuring alignment with business objectives, customer needs, and technical capabilities.

• Collaborate closely with the Product leadership team, Engineering, UX, PMO, and other key stakeholders to drive seamless product development and execution.

• Data-driven decision-making utilizing customer insights, analytics, and experimentation to inform product decisions and validate business impact.

• Communicate effectively as the Product Leader for the On-Premise Value Stream, ensuring transparency, alignment, and operational efficiency.

EDUCATION AND EXPERIENCE QUALIFICATIONS

Minimum: 4-Year Degree

Preferred: 4-Year Degree or Graduate Degree in business, computer science or a related field

• 6 plus years' experience in product management, or a related field

• 2+ years of experience leading a team of product managers

• Strong technical background with experience in software development, cloud technologies, APIs, or enterprise solutions.

• Proven ability to lead cross-functional teams and drive product initiatives from concept to launch.

• Strong understanding of Agile and Scrum methodologies.

• Excellent analytical, problem-solving, and decision-making skills.

• Exceptional communication and stakeholder management abilities.

REQUIRED KNOWLEDGE, SKILLS, OR ABILITIES

• Deep understanding of consumer-facing digital products, QSR, e-commerce, or adjacent industries.

• Strong analytical skills and an ability to lead data-driven discussions to drive alignment around prioritization and impact

• Equipped with the digital fluency to be capable of understanding technical constraints and prioritizing and discussing tradeoffs between development and business teams

• Knowledge of the range of activities related to the product development lifecycle (e.g. opportunity identification, product discovery, project execution, and post launch performance measurement and management)

• Deep knowledge of agile & lean methodologies

• Ability to translate data-driven insights, business intent, customer needs, and/or technical direction into clear, concise, well-documented product requirements

• Exceptional verbal and written communication skills, with the ability to articulate complex concepts, influence stakeholders, and drive decision-making across teams and time zones.

• Excellent problem-solving skills - ability to adapt quickly to changing business priorities and overcome unexpected challenges

• Strong project/workflow management, prioritization, and negotiating skills

• Ability to influence cross-functional teams and deliver results; conscientious about meeting project deadlines

• Passion for the restaurant industry and a strong desire to help shape the future at Inspire Brands with an entrepreneurial spirit

• Self-starter personality who can operate with minimal supervision

DIRECT REPORTS

• 4 direct reports

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.

We're made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple-it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.