Senior Network Specialist
Apply NowCompany: Ithaca City School District
Location: Port Chester, NY 10573
Description:
PRIMARY PERFORMANCE RESPONSIBILITIES:
- Works closely with Project Managers to create and coordinate scheduling, acquire necessary network project information such as hardware installation timetable, and establishes a schedule for Associate Network Specialists and Network Specialists to ensure timely completion of projects.
- Communicates and coordinates with subcontractors and interfaces with appropriate personnel within the Regional Information Center.
- Supervises and assesses progress of daily network technical support assignments. Performs personnel management responsibilities for team members or other departmental staff.
- Provides phone support for Network Specialists and Associate Network Specialists in the field. Provides advanced troubleshooting and support of local and or wide area (LAN/WAN) connectivity.
- Provides direct customer support to troubleshoot complex network server, network operating systems, and enterprise e-mail system problems through field visits or by telephone.
- Responsible for high level planning and providing technical recommendations to user districts. Assists Educational Technology Department with proposals, site inspections and plans, computer laboratory specifications and technical support.
- Attends workshops and seminars to maintain up-to-date knowledge of LAN technologies and network operating systems.
- Performs related office work, such as submitting reports regarding status of projects and reviewing network proposals for accuracy.
- May build network servers and perform network disaster recovery; May also configure, install, and maintain wide area networks (WANS), or assist other staff in these activities as needed.