Senior Operations Manager

POSITION OVERVIEW

The Operations Manager will provide dynamic leadership to position the company's largest School bus operation at the forefront of the industry. Working with his/her drivers, location staff, and the Vice President of Operations, this individual will dynamically lead, build, develop, and nurture internal relationships, drive operational excellence, and ensure best in class customer service, safety, and employee engagement.

GENERAL QUALIFICATIONS:

• Communicates clearly, concisely, and professionally
• Motivates others in the tenacious pursuit of excellent service
• Supports positive relationships (internally and externally) for the benefit of the organization and inspires others to do the same
• Consistently interacts in a genuine, humble and ethical manner
• Is passionate about being the best company and being an industry leader
• Actively oversee operations management and staff to ensure delivery of world-class service
• Is a driving force in creating a high-energy environment that fosters and rewards team success
• Ability to combine problem analysis and decision making with up-to-date market and competitor information
• Effectively balances analysis with action, demonstrates the patience to let complex issues evolve before making decisions
• Recognizes and evaluates the long-term implications of different strategic approaches
• The ability to anticipate changing customer needs and adapt approach accordingly
• Champion's technology solutions to continue to move our business forward
• The ability to delegate responsibility and give others on opportunity to grow and demonstrate results
• Creates and manages strategic customer relationships that move our organization forward
• Addresses even the toughest conflicts in an open and straightforward manner
• Monitor's performance; ensuring attainment of objectives and taking corrective action as necessary;
• Remains aware of and assures timely fulfillment of scheduled and ongoing contractual requirements.
• Takes steps to improve overall bench strength including assessing short term and long term staffing needs
• Maintains a culture of growth and development of people at all levels, and ensuring that a pool of talent will be ready to succeed him/her in the short or long term

DESIRED QUALIFICATIONS

Qualified candidates will have a four-year degree and at least 3 years of senior level, executive experience in the transportation or similar.

Offers will be subject to pre-employment drug screening, background check and executive assessment testing.

We GO the Extra Mile!