Senior Organizational Project Manager

Salary : $123,473.89 - $150,083.28 Annually
Location : Issaquah, WA
Job Type: Full-Time Exempt
Job Number: 2025-00045
Department: Strategy
Opening Date: 04/10/2025
Closing Date: 4/17/2025 11:59 PM Pacific
Union Represented: No

General Position Summary

Job #2025-00045
The Strategy Department of the King County Library System is seeking a Senior Organizational Project Manager to lead complex, high-impact initiatives that drive long-term organizational excellence and strategic transformation.

In this position, you'll have the opportunity to:

• Oversee multiple enterprise-level projects
• Ensure execution aligns with system priorities and delivers measurable value
• Mentor project teams to foster a culture of continuous improvement and innovation

The Strategy Department is a dynamic and collaborative group that is responsible for leading strategic development and implementation, and assuring successful organizational performance so that the King County Library System (KCLS) delivers quality services, makes informed and transparent decisions, and achieves its goals.

This is an ideal opportunity for those with experience in project management, skill with strategic planning, and a desire to advance the of the King County Library System.

Applicants must attach a current resume and cover letter which addresses why they are interested in the position and how they meet the qualifications listed

King County Library System (KCLS):

KCLS has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.5 million diverse patrons, providing an unparalleled collection of library materials, resources, technology, services, and programs.

Approximately 1,000 engaged and passionate staff provide service in 50 community library locations and patron engagement using direct outreach, programs, and virtual assistance. Our service area includes cities, towns, tribal lands, and unincorporated districts of King County, with the exception of the city of Seattle.

From a 2021-2022 comprehensive Diversity, Equity, and Inclusion (DEI) Assessment Demographics and Language Report, of the more than 1.5 million residents who live within the KCLS service area, almost half identify as Black, Indigenous, or People of Color (BIPOC). Moreover, roughly one-third of the KCLS community speaks a language other than English as their first language.

The King County Library System values the diverse perspectives, lived experiences, and cultures of all qualified individuals. We seek applicants that reflect the diversity of the communities we serve and encourage individuals of all backgrounds to apply, including BIPOC (Black, Indigenous, and other people of color), immigrants, refugees, women, LGBTQIA+, individuals with disabilities, veterans, etc.

KCLS welcomes reasonable accommodations for persons with disabilities as an opportunity to assist qualified individuals to participate in the job application or interview process and/or perform the essential functions of the position upon hire. Need an accommodation to apply or interview? Call (425) 369-3224 or email

KCLS ensures equal opportunities and consideration for all job applicants, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

KCLS does not tolerate discrimination or harassment during any stage of employment, including in recruiting, hiring, promotion, termination, leave of absence, compensation, or training.

Examples of Duties

Essential Duties
The items listed in this section are the key duties and responsibilities for this job and do not represent an exhaustive list. Our organization is dynamic and therefore duties may change based on business necessity; however, any new duties will remain within the scope of the job.

• Manages complex projects through full project cycle according to best practices. Develops project plans, timelines, budget, and deliverables. Leads multi-disciplinary and cross-departmental project teams.
• Coordinates the delivery of project management services by the Strategy team in alignment with KCLS priorities. Creates and manages systems for portfolio and project management. Maintains knowledge of all projects in Strategy portfolio to enable quick response.
• Identifies, gathers, and prepares project-related data from internal and external sources for quantitative and qualitative analysis.
• Performs analysis, interprets findings, identifies alternatives, and makes strategic recommendations through reports, visualizations, and presentations.
• Assesses for potential project risks and implements mitigation strategies. Provides regular updates to leadership and key stakeholders on project progress and roadblocks.
• Provides expertise in methodologies and tools for evaluation of programs, processes, outcomes, customer satisfaction, and other aspects of performance and project success.
• Consults with and leads senior leaders, project teams, and stakeholders in process mapping/ improvement, project organization, project/task management software, crafting evaluation plans, metrics identification, and determination of methods and instruments.
• As part of Strategy team, coordinates development and implementation of policies, procedures, and processes related to the capture, management, analysis, and reporting of organization-wide project management.
• Engages in change management and communication practices that support successful project implementation and facilitates adoption of new initiatives. Follows projects through evaluation of benefits realization.
• Develops strategies to manage large-scale risks, drive change adoption, and enhance organizational resilience. Provides organizational subject matter expertise and training facilitation in adopted change management methodologies.
• Supports development of related knowledge and skills among KCLS staff by recommending or providing resources, training, guidelines, or other tools. Develops and maintains organizational standards for project management and change management methodologies and practices.
• Prepares requests for information, qualifications and/or proposals. Evaluates proposals, negotiates vendor contracts, and oversees and manages contracted services for assigned program areas ensuring that vendors and consultants meet contract requirements. Participates in vendor and product review and selection processes for own and other projects.

Secondary Duties

Provides back-up to manage projects in flight, as necessary.

Participates in departmental and organizational budget development, as needed.

Attends and actively participates on various internal and external committees.

Keeps informed of changing trends and emerging initiatives within area of assigned responsibility.

Performs other related duties as assigned.

Core Competencies

Each KCLS position has job-specific competencies. These competencies describe characteristics needed for optimum performance in the position. In addition, there are organizational competencies applicable to all positions at KCLS that encompass the culture and set expectations for how work is performed.

Organizational Competencies

• Valuing Diversity

Manages relationships with all kinds and classes of people inclusively and equitably. Respects, values, and encourages the unique dimension each employee adds to the organization and each member of the community brings to the whole. Seeks opportunities to learn about differences.

• Customer Focus

Primarily focused on customer needs. Able to deliver high-quality, value-added services. Constantly strives to find new ways to increase customer satisfaction and understanding, foster equitable services, and forge meaningful connections.

• Ethics, Values and Judgement

Exercises best judgment, trustworthiness, and professional standards of conduct. Consistently demonstrates organization's values, moral principles, and accountability in behavior, character, and action. Defends intellectual freedom and confidentiality.

• Professional and Technical Knowledge

Demonstrates proficiency in professional and technical skills and/or knowledge in position-related areas. Purposely keeps up with current developments and trends in areas of expertise, in order to better foster personal success and connections for others.

Job-Specific Competencies

• Communicates Effectively

Conveys ideas and information in a way that is clear, engaging, and suitable to the audience. Main point of their message is apparent. Listens more than they speak and responds appropriately. Seeks influence.

• Teamwork/Collaboration

Works cooperatively and productively with others to achieve goals and deliverables. Is aware of, utilizes and celebrate their own and team member's strengths and differences.

• Organizing and Planning

Establishes courses of action for self. Can influence others to ensure that work is efficient. Appropriately sensitive to real restraints on time and resources. Willing to take a risk.
Desired Minimum Qualification

Education and Experience

The items listed below are the minimum requirements for the job and are relevant to this position. The organization values both work experience and education and realizes that individuals take different paths to acquire knowledge.

• Bachelor's degree from an accredited college or university in public administration, business administration or related field.
• Seven years of experience in project and/or program management of increasing complexity.
• Experience in library or other public sector environments preferred.
• Any equivalent combination of education and experience that provides the necessary qualifications to successfully perform the duties of the position will be considered.

Knowledge and Skills

• Advanced proficiency in project and program management practices and principles.
• Skills in risk management and strategic planning.
• Considerable knowledge of project/task management software.
• Demonstrated analyzing and problem-solving skills.
• Works collaboratively and manages multiple priorities.
• Attention to detail and follow through.
• Clearly, succinctly, and effectively communicates ideas both verbally and in writing.
• Effective public speaking and presentation skills.
• Establishes trust quickly and maintains strong relationships.
• Highly organized and effectively sets priorities, meets deadlines, completes deliverables within timelines.
• Flexible and adaptable to changing needs.

Professional Licenses and Certifications

• A valid Washington State driver's license is required.
• Project Management Institute (PMI) approved project management certification is required.
• Certification in Agile methodologies, change management, or process improvement is desired.

Physical Demands & Work Environment

Physical Demands
While performing the duties of this job, the employee will:

• Constantly sit throughout work shift and up to frequently will stand and walk.
• Frequently reach out at chest level with hands and arms and occasionally reach up or down.
• Constantly use hands in conjunction with frequent finger use. Keyboarding may be repetitive up to occasional.
• Occasionally rotate neck to use multiple monitors.
• Change tasks depending upon the shift.
• Require extensive close work, including use of a computer monitor.

Work Environment
Work is performed in a typical office environment. Work schedule may include occasional early morning, evening, and/or weekend meetings or commitments. Some travel within the service area is required. Incumbent may be permitted hybrid telework schedule upon request.
General Benefits Summary
Paid Time off
It is the policy of KCLS to grant to all part-time and full-time employees:

• Annual Leave (Vacation).
• Sick Leave
• Holidays - KCLS celebrates twelve (12) holidays each year and one (1) floating holiday. Part-time employees are eligible for holiday pay if they are scheduled to work on the day the holiday falls on.

Medical/Dental Insurance Benefits
Our health insurance plans with Kaiser/Premera/Delta Dental are offered at low premium rates to all employees working 20 or more hours per week. Employees may also purchase benefits for dependents and domestic partners.

Retirement - Public Employee Retirement System (PERS)
Employees working 20 hours per week or more are automatically enrolled in the Washington State Public Employees' Retirement System (PERS) program. Both KCLS and the employee contribute toward PERS retirement benefits.

Flexible and Dependent Care Spending Accounts and Health Saving Account
Employees working 20 hours per week or more can set aside a portion of their salary on a pre-tax basis to pay for family medical and dependent care needs. KCLS provides an annual employer contribution to Health Saving Account when the employee is enrolled in a high deductible health plan.

Life and Accidental Death & Disability, Long Term Disability Insurance
All the employees working 20 hours per week or more qualify for the group term life and AD& D insurance benefits equal to one times their annual salary. Employees working 40 hours per week receive long-term disability insurance.

Optional/Voluntary Benefits
Employees working 20 hours per week or more are eligible to participate in the following voluntary benefits:

• Supplemental Term Life and AD&D Insurance
• Personal Accident Insurance
• Critical Illness Insurance
• Short-Term Disability Insurance
• Nationwide Pet Insurance
• Allstate Identity Theft Protection
• Student Loan Refinance

Deferred Compensation Retirement Plan (available to all KCLS Employees)

• 457(b) Deferred Compensation Plan - You can supplement any other retirement benefits you may have by setting aside pre-tax dollars in this retirement savings account.

Other Benefits

• Employee Assistance Program (EAP) - This employer-sponsored program is a confidential service that can provide referrals to counseling, financial, legal, child care/elder care services.
• Ride-Wise - KCLS encourages you to "leave the car at home" and seek other ways to commute to work. All employees are eligible for reimbursement of 50% of your tax-free ORCA transit pass and van pool. The Guaranteed Ride Home program is also available for staff.
• Tuition Assistance - KCLS encourages employees to pursue college, associate and graduate degrees and certificate programs where such education and knowledge bring value to KCLS. Tuition assistance, as funding permits, is available to all employees.
• Language Class Funding - The program covers classes that teach language identified in the KCLS world languages collection, American Sign Language, and English as an Additional Language (ESL). You don't need a work-related reason to study a language.

01

Please fill out both the application and this questionnaire completely. Any false or incompleteanswers (such as "see resume" or "see application") may result in your not having an opportunity to interview. Do you agree to answer each of these questions truthfully, and do you understandthat your answers will be compared to the information on your application?

• Yes
• No

02

Are you a current KCLS staff member still in your probationary period?

• Yes
• No

03

Are you a current KCLS staff member in the 1857 union?

• Yes
• No

04

If you answered "yes" to the question above, please select which 1857 union you are in:

• 1857-P
• 1857-M
• 1857-S
• 1857-F

05

Do you have a valid Washington State Driver's License?

• Yes
• No

06

If you responded "No" to the question above, would you be able to obtain a Washington StateDriver's License within 30 days of hire, if selected?

• Yes
• No

07

Do you have a Project Management Institute (PMI) approved certification?

• Yes
• No

08

How many years of project or program management experience do you have?

• No experience
• Less than 1 years
• 1-4 years
• 4-7 years
• 7-10 years
• More than 10 years

09

In this position, you will frequently collaborate the KCLS IT Department. Please describe any experience you have managing projects with a major IT component. If you have no experience managing projects with a major IT component, please write "N/A".
10

Please indicate your highest level of completed education:

• High School Diploma or G.E.D.
• Some college and/or certifications
• Associate's Degree
• Bachelor's Degree
• Master's Degree

11

The King County Library System works to offer library materials that represent a wide range of community interests. This is one of the foundations of our policy of intellectual freedom, the idea that each and every patron has the right to choose the materials that interest them. Given this policy of Intellectual Freedom would you both allow and support the fact that patrons have the right to choose what they wish to see, to hear, or to read at the library?

• Yes
• No

12

Can you (with or without reasonable accommodation) perform the physical requirements of this position as described in the job posting?

• Yes
• No

13

As indicated in the posting, applicants are asked to attach a cover letter and current resume detailing your relevant work experience, education, and training as it relates to the position. Have you done this?

• Yes - I have attached my resume and cover letter.
• No - I understand my application is considered incomplete without the required materials.

14

The screening process at KCLS includes application review, interviews, and references. If selected to proceed after interviews, I acknowledge that KCLS may reach out to my listed references without notifying me beforehand.

• Yes

15

Where did you hear about this job opportunity? Please select all that apply.

• KCLS Social Media (Facebook or Twitter)
• American Library Association (ALA)
• Washington Library Association (WLA)
• Pacific Northwest Library Association (PNLA)
• Seattle Public Libraries (SPL)
• Sno-Isle Libraries
• Pierce County Libraries
• LinkedIn
• Indeed.com
• Career Fair (In-Person)
• Government Jobs (public sector job site)
• Referral from KCLS Staff Member
• Job Interest Email Notification
• Other

Required Question