Senior Product Analyst

About BHI:

BHI is a data analytics and software-as-a-service company helping improve healthcare by building data-driven solutions for payers, life sciences, digital health companies, providers, and other key stakeholders in the healthcare industry. We are focused on how our solutions improve the health of populations and increase the value of care provided

Our team is comprised of passionate healthcare, data analytics, and technology experts who have invested years solving the problem of turning healthcare data into information partnering with Blue and non-Blue organizations across the healthcare continuum. Join us as we help improve healthcare for all.

Position Summary:

As a Senior Product Analyst, you will be an integral part of our Provider Analytics team, creating product solutions through data that add value and insights to our customers. The Provider Analytics team at BHI is focused on developing methods to measure provider performance utilizing claims data. This role will work closely with Product Managers and Product Directors to use analytics, visualization skills, and market/ customer awareness, to identify and size opportunities, develop user stories and concepts, and engage with technical teams to develop initial product concepts and prototypes to shape product roadmaps across BHI's entire product portfolio.

Responsibilities:

• Write product requirements, contribute code, and contribute to the analytic methodology and measurements for our current a future state Provider products

• Define and translate business requirements to actionable technical requirements for implementation by technical team members, such as SQL developers, data architects, data engineers, and BI designers

• Using Jira, translate the product business requirements into technical features by creating user stories to bridge the gap between the product and technical teams enabling developers to build functionality
• Ensure the backlog is up to date with well documented stories and assist with prioritization as needed.
• Participate in end-to-end solutions (requirements gathering, planning, solutioning, development, testing, QA/QC, and documentation)
• Work directly with product, business, and engineering teams to influence the creation of new product experiences and improve existing ones that meet customer needs
• Working with Product Owners, create enhancements and recommend improvements by analyzing data and identifying the most impactful ways data and analytics can drive and accelerate growth
• Assist in identifying problems to solve, gathering user research and input, and outlining proposed solutions, supported with data
• Develop data visualizations, including reports, dashboards, and analyses to distribute data insights in an easily digestible manner to all relevant stakeholders
• Utilize user analytics tools to gain a deep understanding of how end users behave through data, then use that understanding to define and track KPIs across our product portfolio
• Conduct competitive and market landscape analysis that also considers customer trends and buying behaviors
• Collaborating with stakeholders, design, and developers to define features and user acceptance criteria

Requirements:

• BS in Computer Science, Data Science, Engineering, Economics, Mathematics, Epidemiology Business or a related field
• Minimum of 5 years healthcare industry expertise with extensive technical experience along with the execution of a refined data roadmap and democratizing data.
• Significant knowledge of healthcare quality guidelines and gaps in care measurements as defined by authoring agencies such as NCQA, PQA, AHRQ, and others.
• Clinical analytics background and strong understanding of clinical care concepts.
• Prior experience with provider data, value-based contracts, risk-adjustment, provider performance evaluation, and episode groupers preferred
• Highly proficient in SQL (incl. aggregate functions, joins, etc.) and data visualization tools (Tableau preferred)
• Minimum of 5 years in a technical product or analytics role
• Able to make sense and use out of incomplete or ambiguous inputs and passionate about analyzing data and designing innovative data solutions.
• Previous experience in software product management, business analysis, and/or competitive market intelligence
• Experience designing and implementing highly visible, complex, and innovative analytical solutions that drive business decision making
• Excellent verbal and written communication skills
• Experience driving complex analysis using unique or disparate data sources and manipulating large amounts of structured and unstructured data
• Comfort with ambiguity; the ability to independently layout and test clear hypotheses, and solve problems without well-defined direction
• Is familiar with SOC 2 compliance and its impact on company policies and processes
• Understands importance of adhering to SOC 2 requirements and maintains an effort to do so

Equal Employment Opportunity It is the policy of BHI to provide equal employment opportunity and advancement opportunities to all colleagues and qualified applicants for employment without regard to race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity, or any other classification protected by the federal, state or local laws.